New and used 2025 Ford Escape SUVs for sale near Shaker Heights, OH

Great buying experience no hassle. The staff was friendly and very helpful especially our sales person David B. This will be our 3rd vehicle that we have purchased from Liberty Ford.

I have always had a good experience when I have to bring my car in for service. Everyone is very personable and the facility is clean and comfortable.

It was a very wonderful experience for me. I couldn?t have asked for an easier transition into my brand new 2025 Ford escape. David Baisden did a professional and wonderful job of making me feel comfortable and I understood and he answered every question I asked. He is an asset to your company.

I took my Ford Explorer in for service with some anxiety but from the greeting, as I checked my vehicle in, professional and kind, to the updates on progress, I was treated like I mattered. I felt seen and heard. I felt my needs were understood. I believe I can actually trust the staff at this location to serve honestly and with integrity. I am grateful such service still exists! The facility was clean and well staffed.

My salesman was very pleasant to deal with and was concerned about my needs. The sales experience was low pressure. I would buy there again.

David and GM Mark were a pleasure to work with. We've worked with Mark for years and he made us feel comfortable in making our purchase. David took his time going over the cars features and has made it clear that if we have any questions we can call or stop in to see him.

It was very good and my salesman did an awesome job and they got the paperwork done very quickly

Had a great time with LaVair Armstrong. I’d definitely ask for him if I had to buy a car again. He gave me good information and I could trust that he was being straight with me.

Mark Rezzano was very polite, personable, and a good intermediary ( with higher ups.) Nick the finance guy was super efficient.

Arana Lynch was my salesman. He was professional and attentive to my needs. With his direction, we were able to select a vehicle that was loaded with accessories. Upon purchase, Arana Lynch had full knowledge of how every accessory worked and educated us with a demonstration. I am overly thrilled with my new vehicle. Thank You Arana Lynch.

Darryl Williams was my salesman and ensured I was able to get exactly what I had waited for in my F150. He's the best :)

Salesman, Alan, understood my preferences and was very professional in finding the car matching those preferences. The whole experience was positive and I am very happy with my selection.

I received great service from Corey - he offered prompt courteous attention and explained everything thoroughly.

Friendly , knowledgeable service . Have purchased 2 vehicles and leased 2 others from this dealer .have had good experiences . Would recommend anyone to this business . Only now waiting on recall repairs on my vehicle .

Denise was knowledgeable, friendly & helpful and not pushy during and after our purchase. Her attention to details, and follow up was above average. We would request her again.

These folks were easy to work with and I definitely recommend using them!! Don’t hesitate

I was traveling across country from the East Coast to the West. I had severe brake issues on my 2016 Expedition. With all my gear, my son and my service dog I approached the service manager with my problem. He was extremely professional and offered to take a look, but could not promise work, as they were already booked for the day. After taking a look, they found the issue was a recall concern and covered all the repair on their dime. Best of all, they did the work that day and had me back on my way in 5 hours, thus saving me hotel bills and added stress. Throughout the repair, I was informed of progress and treated like a VIP. In addition, their spaces were organized and extremely clean of debris and clutter. I have never had such service in any dealership in all the 45 years I’ve been driving. Thank you Nick Abraham Ford….Thank you Nick!!