New and used 2025 Ford Escape SUVs for sale near Shaker Heights, OH

Very good experience at this dealership. Had a recall item on our motor home which they fixed quickly along with another small issue they caught that we didn?t know about. Very happy with them!!

I have always had a good experience when I have to bring my car in for service. Everyone is very personable and the facility is clean and comfortable.

Mark Rezzano was very polite, personable, and a good intermediary ( with higher ups.) Nick the finance guy was super efficient.

These folks were easy to work with and I definitely recommend using them!! Don’t hesitate

I took my Ford Explorer in for service with some anxiety but from the greeting, as I checked my vehicle in, professional and kind, to the updates on progress, I was treated like I mattered. I felt seen and heard. I felt my needs were understood. I believe I can actually trust the staff at this location to serve honestly and with integrity. I am grateful such service still exists! The facility was clean and well staffed.

Joe was very helpful and I would recommend him to others who are buying a vehicle.

Salesman, Alan, understood my preferences and was very professional in finding the car matching those preferences. The whole experience was positive and I am very happy with my selection.

Friendly , knowledgeable service . Have purchased 2 vehicles and leased 2 others from this dealer .have had good experiences . Would recommend anyone to this business . Only now waiting on recall repairs on my vehicle .

Great buying experience no hassle. The staff was friendly and very helpful especially our sales person David B. This will be our 3rd vehicle that we have purchased from Liberty Ford.

Denise was knowledgeable, friendly & helpful and not pushy during and after our purchase. Her attention to details, and follow up was above average. We would request her again.

It was a very wonderful experience for me. I couldn?t have asked for an easier transition into my brand new 2025 Ford escape. David Baisden did a professional and wonderful job of making me feel comfortable and I understood and he answered every question I asked. He is an asset to your company.

David and GM Mark were a pleasure to work with. We've worked with Mark for years and he made us feel comfortable in making our purchase. David took his time going over the cars features and has made it clear that if we have any questions we can call or stop in to see him.

JJ was the best while purchasing my car.i told him what I wanted ...he found it...most friendly down to earth salesman I ever met. Referred him to my daughter and he sold her a car.that in itself was a big challenge.😁

Joe was very professional and polite. He helped me get into the truck I wanted. If you need a vehicle, I highly recommend Joe!

Had Josh help find what I needed for a work vehicle. He didn't give up til I had what I was looking for. Was able to deal on price am very satisfied what I got and feel I got a very fair deal. Thanks Josh !!

It was very good and my salesman did an awesome job and they got the paperwork done very quickly

I was traveling across country from the East Coast to the West. I had severe brake issues on my 2016 Expedition. With all my gear, my son and my service dog I approached the service manager with my problem. He was extremely professional and offered to take a look, but could not promise work, as they were already booked for the day. After taking a look, they found the issue was a recall concern and covered all the repair on their dime. Best of all, they did the work that day and had me back on my way in 5 hours, thus saving me hotel bills and added stress. Throughout the repair, I was informed of progress and treated like a VIP. In addition, their spaces were organized and extremely clean of debris and clutter. I have never had such service in any dealership in all the 45 years I’ve been driving. Thank you Nick Abraham Ford….Thank you Nick!!