Used Ford Escape Active for sale near Elmwood Park, IL

I bought a car from them this week and was very satisfied and impressed. I highly recommend salesman Christian Fernandez - he was very professional and made the process personal, comfortable and fun! He provided exceptional service. If possible call ahead for an appointment and come prepared, I'm from out of town Christian helped me get it all done in 1 trip, trade-in and all.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

The sales representative Eric McGee, was very informative and helpful in helping me get service for my daughter's vehicle

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Rebecca was a great help, she answered all my questions, kept me updated, telling me what to expect & I was out the door, Yes I'll recommend them

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Process was as smooth as can be. I will absolutely be going back for all servicing.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Know how to work with customers always giving deals on service. In service department. A one.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Dan Basic & his team provide an exceptional experience. The Rogue that I purchased is our family’s 5th car from this dealership. Won’t go anywhere else for lease or purchase. Special thank you to Alyssa & Austin for their professionalism & patience.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Very good. My sale person was very helpful and informative and was able to provide me with the exact car I was looking for. He also helped me get the financing I was looking for. Very good experience.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

As always, I was very pleased with the professional and accommodating assistance rendered by my premier and preferred Service Exec - Sylvester, who certainly maintains his valuability to the Toyota of Lincoln Park organization! Thank you Sylvester!!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

My wife and I had a great experience buying a car at North City Honday, assisted by Dom. We entered the showroom on a Saturday afternoon thinking we were just starting our car shopping journey. We weren't looking for anything in particular, other than knowing we were interested in a hybrid or plug-in hybrid, and a little bigger than the almost 20 year old Honda Civic Hybrid we were replacing. Dom listened to what we knew we wanted, what we knew we didn't want, and then guided us to look at an Accord. We looked at two models of the current year, as well as a previously owned vehicle that wasn't prepped for sale yet. By the end of the day, we bought a 2023 Honda Accord Hybrid Touring, which we think will serve our needs very well. The worst part of the experience was waiting for the financing to be processed, since we didn't think we were quite ready yet we hadn't arranged that ahead of time. But a vehicle we liked was available, and we thought it best to get it without dithering. Dom (our sales person) and Kylie (financing manager) made the process straightforward, and we'd go back to this dealership again.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I just purchased a Chevy Suburban from Hertz Car Sales in Des Plaines Illinois. it was a great all around experience. Rocco was my sales representative and he did everything that i asked. He was responsive and my the whole experience very easy. Len was the sales manager who handled all of my paperwork and that could not have been easier. I would recommend this dealer to all of my friends. A very easy experience

This was by far the best car buying experience EVER! Victor was professional , prompt and made sure our transaction ran smooth from start to finish ! Victor took extra time to show us all the cool features our new Toyota Corolla has. The finance guy made sure we got the best rate and helped us find the best deal for an extended warranty. Can not say enough good things about this dealership and the entire team at West Chicago auto mall

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

Kevin was great! He took his time with me to make sure I was happy and comfortable with my purchase. Very polite and good customer service. Definitely recommend this place to a friend. Good customer service!

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.