Used Ford Escape Active for sale near Keego Harbor, MI

I had a very positive experience at Serra Ford, Farmington Hills. My salesperson Mike Bate took time to walk me through the process of finding a car and answered all my many questions along the way. I am so happy with my 2025 Ford Escape Hybrid

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Picked up my new Ford Outer Banks Sports Bronco a little over a week ago and I just love it ! This was the first time in over 50 years of buying a car that I had to order a car and wait almost 3 months for it, but it was so worth the wait ! My salesman, Jim Flynn, made the process so easy, from ordering the car, to the day of delivery. Thrilled with the color I picked out (Area 51) and so glad I went with the black top -- it really makes a difference in the way the car looks. Could not be happier with my purchase.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Justin really got the best car for me. He even delivered to me at my location after I couldn’t make it out to his dealership. Thanks Justin!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Only place I go not only from sales (Ryan) all the way to service especially with Briana. She knocked it out of park! Always greeted with a smile but always treated with respect. Thank you. Jan

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I was totally amazed with my experience still in shock how Tim Shea got me in the SUV I needed because the one I wanted had less mile 18k but the banks wanted a larger down payment, but the SUV I got still was the same model and had under 50k miles on it, and less money also I love the color of the interior and key point is it's more space for my children. I want to thank all who helped make my day.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Saw used car on internet, stopped in to check it out. Kevin let me look over the car before approaching me. He was helpful answering my questions, explaining features. At NO time did I feel pressured to make a deal. We negotiated what I feel was a VERY FAIR PRICE. Car was handed over freshly washed and with ample gas to get me home. Well worth the hour and 15 minute drive. Kevin is a very fair, NO PRESSURE, friendly person to deal with. I would send anyone shopping for a vehicle to him. Nice waiting area, clean facilities, and free coffee too!

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

First class service. Good contact. Reasonable pricing. Great explanation of what was offered at delivery. A definite thumbs up dealer. Highly recommend.

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Perfect place to purchase an Automobile! Friendly Sales Staff and The Finance Department is Pretty Awesome as well! 😎

These were great people to work with especially TED!!!! He went above and beyond to find exactly what i was looking for. Thank you so much Ted.

CHRIS ROGERS AND THE WHOLE TEAM AT ATCHINSON FORD WERE GREAT. CHRIS WAS FRIENDLY AND VERY EFFICIENT. WE LOVE OUR NEW EXPLORER TIMBERLINE AND CAN'T WAIT TO TAKE IT ON SOME ADVENTURES THIS SUMMER. THANK YOU FOR A JOB WELL DONE.

Shawn Burchi was the best salesperson I have ever dealt with! I will recommend her to anyone that wants to buy or lease a new car!

Best parts department ever! I get all my parts from there. Everybody's super nice answers every question I have. Super employee of the year is "Carl" I wanted an oil change before I went on a trip and I always come to your dealership to get it but I couldn't get an appointment as fast as I wanted. Went to two oil shops and they said I need it full synthetic oil. So I called the man that knows all Carl and he told me that I needed a synthetic blend for my F-150. I got my oil and filter from him also battery wiper blades even changed the batteries in my key fobs. He then said his wife is getting a new F150 truck. Now I'm thinking I want a new truck just got a convince my wife! I have 2016 f150 with 80,000 miles on it. I'll probably call Carl to see how can I convince my wife! Lol! Put salesman on his job title too! Thanks to ALL in Parts department! Rod

Eric Breda help me look at a slightly used car. He was the utmost professional through the process, provide me with enough information to make a decision, and I went for several test drives. He was hands often very low-key, and treated me with the upmost respect. I would go back in a second, and recommend Hyde park Ford to anyone.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!