Used Ford Escape for sale in Chester, VA

I went in for a routine service visit as always and the customer service was great. Hope Nunnally was a great help and very attentive.

I have the car in multiple time to get the foot activated lift gate to work right and it still doesn't work most of the time.

Thank you Jason Carroll! Great experience! If you need a car he’s your man. Very knowledgeable, professional and talks to you like a friend not a salesman.

Have the base s model 57000 mi so far not one problem handles great and very comfortable only glitch the fit and finish could be better

It should not be as easy as ordering cat food on Amazon to get a car delivered to your door. We had been wanting to replace our old Town and Country for some time and it seemed like the time to go ahead and pull the trigger. Surprisingly, the best price we found for the mileage and trim we were looking for turned out to be Carvana. There are some terrible online reviews out there, but we decided that to get exactly what we wanted, we'd take a chance and we could not have been happier with the process. Within 30 minutes of starting the online checkout process (including applying online to our outside lender and a call to Carvana to give them the loan information) we were done and our car was scheduled for delivery right to the house. On delivery day, Mike handed us the keys and told us to take it for a test drive while he made sure the paperwork was in order. Then it was just a matter of signing the already completed documents and we were done. This was the only place we ran into trouble, as they had misspelled a name on the paperwork, but even here they demonstrated outstanding customer service as the manager drove to our home herself with the corrected forms. We had 7 days to finalize the sale, so took the car to our mechanic who agreed it was in fantastic condition and we are thrilled with our purchase. Combine a fair price with NO DEALER FEES (which run anywhere from $250- over $1000 in our area) and it also ended up being a great buy. We will absolutely look at Carvana again, the next time we need a car. The time and effort we saved by going this route was amazing.

The Ford Escape Titanium is not a Cadillac, or race car, but it's not priced like either as well. This car will serve the purposes we need, and wanted. AWD, plenty of goodies, high enough for comfort, but not to high.

Ty was absolutely great. We came in looking to trade our vehicle and get into something reliable. We did exactly that today! Go and shop at Strosnider!

The car is very roomy and comfortable. It is well equipped and fun to drive. It is even stylish, especially when compared to other SUV's I've seen.

Prompt service done right the first time. Waiting area was clean and comfortable. Employees were friendly and informative. Great services department. The pricing is competitive as well.

meet all my need and more love to drive it i like the ride don't use a lot of gas fun to drive i just love everything about it

A pleasant surprise! The place is run with military precision! Also instead of one room to wait, there are enough spaces to relax while the car is being serviced on. Thanks, Regina J.

I bought my 2015 Ford Escape SE back in 2018 (used with 17,000 miles), and to this day I have just shy of 97,300 miles. While I absolutely love every aspect about this vehicle, I only have one complaint - my transmission died at 97,000 miles. Thankful for the extended warranty, otherwise I would have been out thousands of dollars to get that replaced. As much as I love this vehicle, I would not necessarily recommend it if the mileage is high. Just think twice before committing to a vehicle that has transmission issues around the 80k mark - I wish I had done more research before purchasing

This car met everything I needed. Has a very smooth drive. Has features I didn't even think that come in handy. Doesn't burn through fuel like other vehicles.Very dependable car.

This car has met and surpassed a lot of my needs. Although I bought the car used it was still in great condition and runs well.

always liked the style of the ford escape. but had similar suv. but after several years seeing this vehicle still on the road. Had chance to test drive and purchase this good quality vehicle.

I brought used 2015 Ford Escape S fwd this last December of 2021 (82000). Love blueberry color, all technology stuff you could want little cross over. She gets up goes on highway. Since brought it I replaced battery, back brakes and did miles maintenance check at local Ford dealer. She passed with flying colors. Recalls is being address up coming appointment again w / dealership. Can’t wait take it as our second vehicle with our motorhome in summer vacation up Wyoming. Also after checking out Escape trims. I found out “S” series is by far the most reliable at all of them. It’s my first almost new car in 30 years. I will do my best to take good care of her. Even went through car shield for warranty help with car parts if needed .

A very simple straight forward process. The entire team from start to finish was well organized, experienced and very cordial. They have refined the entire process from start to finish and kept it simple and streamlined. I couldn't be happier!

I was in a hit and run on friday, 4/23/21 and I only walked away with minor issues, while they totaled my car. Make sure to download the SYNC onto your phone because once my car was impacted it called 911 right away.

Chris Paulk is a very comfortable, relaxed, non pushy sales person that answered every asked question very professionally. He addressed all of our needs and requested repairs to the buying process of our used MKX. We love our vehicle and recommend Chris's professional salesmanship to any body who would be interested in purchasing a new or used vehicle from Richmond ford / Lincoln. A goes out to Chris Paulk

Bought the 2020 Escape to replace a 2014 Dodge Dart, I had become disabled & needed a bigger vehicle. Shortly after my purchase I received 2 recalls, one for the stop/start system & the other for the backup camera. Having owned the SUV for about aa year I am fairly happy with it.

GREAT customer service, Doug Compton and other employees at Hart Nissan in Mechanicsville, VA went above and beyond. Even to make sure we were comfortable and satisfied the entire time, offered refreshments awesome customer service answered all questions was very detailed forth going my purchase the environment was amazing.

This car is great for every day driving, has a lot of extras on it for your convenience and driving pleasure escape titanium is the best

It's easy to schedule an oil change or major repairs at the dealer. I called the day before to schedule the appointment. They review all of your contact information over the phone. I pulled in the garage and waited for about 40 minutes in the lobby area. I presented them with a coupon and was able to obtain the oil change for $10

I purchased the vehicle in October 2021 I am very satisfied with the vehicle. It has more than enough room to handle what I need to transport when I go from SC to Ma to vit

THE dealership was kind and supportive. They alleviated me of my fears about the credit and buying process. They were not condescending and answered my questions about the new technology on cars. I am 68 years old and a woman so a lot of the new advances on cars, I am not familiar with. These guys are the kindest and most patient people I have dealt with. Services are prompt and also private if need be.

Very reliable vehicle, With plenty of space. It is comfy with great acceleration. I would most definitely recommend this vehicle to anyone. Try one out for yourself

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

This car is exactly what I wanted. Plenty of leg room. Great on gas. Easy to operate and drive. This Escape fits all my needs. Very happy.

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

I’ve only had this car about 2 weeks but so far it is amazing and I learn cool new stuff about it every day! Super comfortable!

Sherry Epps was amazing assisted us in getting what we needed for our family. Never felt rushed during the entire process and she was so patient.

This car is sleek and stylish on the outside. The exterior hides a very roomy interior too. Every control is within easy reach and the interface wit Apple Car Play is easy.