As always Tony Gonzalez is superior. Work was completed in shorter time than expected. Give Tony an A+.
I will always recommend Tony, however, as I have bought over twenty vehicles from this Dealership and the Principal Dealer wiil not return my telephone calls, I will no longer recommend this Dealer.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Rodrigo Duron, Jose Luis Zarate, and Jonathan Sepehri were the best. There was a feeling of no-nonsense getting straight to the bottom line and answering all of our questions along the way. They were educated about the vehicles that they were selling. There was absolutely no pressure at all during the entire process. We were happy knowing that we got a great product at a fair price. I have recommended these individuals highly to all of my friends and family and will continue to do so in the future to all of my clients. It was an overall great experience. Thank you from the Alarcon Family.
Thank you Miriam Cisneros for getting me into my new 2017 gmc sierra. Loved your customer service and how you helped me get what I wanted. Very good customer service thanks for being so courteous very happy Thank you and I highly recommend your services. Terrie Garcia
Me andy wife stopped in to see Touring Accord and mainly was looking for BEST DEAL!! I reached out to Stephen Stophel who gave us best deal and we where Iffy if it was best deal. We didn't purchase that day but after shopping around he was right about no one would offer a good deal as his plus he mentioned that his Manager Fernie Rivera would offer us maintenance oil changes to make the deal better in which he honored. I'm pleased to say that my experience was 100% and glad my first stop was El Paso Honda. If you want upfront great service go see Stephen Stophel at El Paso Honda. And manager Fernie Rivera.
Shamaley Ford was courteous and very informative. The diagnosis was delivered on time and the services rendered were appropriate. The communication was not always clear regarding price. The vehicle was returned in a filthy state. The wheels were covered in grease and the interior was covered with greasy mechanic shop hand prints. I was very surprised that the car was returned that dirty. The facilities seemed very busy but this is a huge lack of attention to detail. I am in the market for a new sports car but considering the treatment I have gotten and the $20,000 dollar ADM that this dealership is charging above msrp for their Shelby GT350's I will be giving my business to the new Porsche of El Paso dealership that is opening in December 2018.
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