Used Ford Escape for sale near El Paso, TX

Jose Carrillo at Shamaley Ford the service advisor is tentative and help me out as best as possible. The only issue that I have was that when I dropped my vehicle I went back to ask a question. A lady service advisor didn?t really wanted to help me. She looked angry and disturbed and quickly disregarded me to you need to go to your service advisor. Many of the employees seem the same way. I felt uncomfortable and unwelcome. I remembered this place use to be better at customer service. Jose made a difference and I thank him. As well I thank the mechanic who repaired my vehicle. I only recommend this place because they did a good job on repairing the vehicle.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

CAME IN FOR ROUTINE SERVICE AND THEY WERE VERY ATTENTIVE TO MY VEHICLES NEED AND PROVIDED A COMPLETE INSPECTION REPORT TO KEEP MY VEHICLE UP TO DATE WITH IT'S MAINTENANCE NEEDS.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Very informative answered all my questions. I didn't end up buying for personal reasons however they treating me all the same. Will look to purchase from them in the future.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

I had a friendly,courteous and professional advisor.I was quite satisfied with the efficient service provided today.I will continue to visit Shamaley Ford in the future for service and purchase of a new vehicle.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Great experience! Pedro help me on find a beautiful car soul 2020 a very friendly and extremely helpful service all around. Highly recommend this dealer. Extremely happy with my new vehicle

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I went in to Casa Ford because I saw a vehicle I liked. I went in and was immediately greeted at the door, I asked about a certain vehicle and knew exactly what I was talking about and where it was at the lot. He told me it was getting fluids changed and he helped me looked at a few other vehicles I was looking at. He was super helpful, very informative. I would recommend them to everyone looking to buy a new or used vehicle.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

I bought my 2018 ford f150 and i am happy with my truck casa took care of me when others wouldnt thanks again casa. The whole process was painless and they made sure that everything qas right before i took my new vehicle home. It is nice to know there are still places out there that care about customer service.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

My experience with them was great. Ray helped us out so much and was very welcoming from the get-go! I can’t wait to build new memories with my Tacoma! 🎉😊

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

I like everything about the dealership, from the vehicle selection to the sales representatives. However, I have a couple of issues: I referred my son to the dealership, he bought a car, and I was told I would receive a $100 referral. It’s been a few months, and I still haven’t received it. Additionally, the coupon book for my son’s vehicle purchase hasn’t arrived yet; he keeps being told it was mailed out. Other than that, I love the dealership!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

The Ford escape we just purchase from varsity Ford in novi is outstanding along with their sales people. The sales people were awesome. They were professional and courteous and the general manager Jerry law was outstanding. I would recommend going to this dealer and purchasing this Type of car. car They will go out of their way for you to make your car buying a good experience.

Had service done on my truck and service man Eri and explained to him what I needed done on my truck before a trip out of town Very helpful

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

Aaron always goes above and beyond to explain the repairs and service required. Takes the time to make sure the best decisions are taken. Would recommend the Shamaley team to any Ford owner.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.