My recent experience with the service dept. was better than recent interactions at other dealers. I will return for all service for my KIA'S.
2016 Ford Escape SE Review
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
5
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
Excellent service! I enjoyed the advice! They also provided excellent care.
2017 Ford Escape SE Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
A long search for a specific vehicle was professionally presented by this dealership. Although we drive close to 300 mi to see the car, the trip was well worth the time. Everything this dealership presented was professionally handled. Customer service on all points from their internet contact, sales, finance and the owner himself was a 10+. There is absolutely no doubt of my referring others to this one of a kind location. Bravo to Don and his team.
2016 Ford Escape Titanium Review
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
5
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
Great Experience with Cave Clifford at Berlin City
by Kerra Holden from St Johnsbury, VT
December 3, 2018
4.4 (54 reviews)
We had a great car-buying experience through Berlin City Honda. We worked with Dave Clifford and, even though the dealership is a few hours from our home, found that he was the easiest to work with and also offered us the best price. We especially appreciated his quick responses to our emails and inquiries as well as his laid-back approach to an often times uncomfortable (at best!) experience. Thanks, Dave!
2014 Ford Escape Titanium Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
5
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
I contacted Dave T. At Berlin City Auto in Gorham, NH looking at a couple different vehicles of different makes, he was able to get me the pricing within a few hours for the vehicles whereas other dealerships wanted me to come in before giving me any pricing. Once I settled on the 2018 Kia Sorento, Dave had the car all ready to go when I drove over from VT to sign papers and drive it home. Dave T. went out of his way to get me pricing on vehicles from different makes other than GMC/Chevy/Buick which he works with everyday instead of passing me on to another salesman which another dealership may have done. I felt so welcome at the Gorham NH dealership by all the staff, I will never get a vehicle elsewhere again.
2019 Ford Escape SEL Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
We purchased a 2016 Jeep Wrangler Unlimited, and Cliff Scott was our salesman. He was not only professional and very knowledgeable, but he was, moreover, genuinely friendly and easy to work with. He made our experience so pleasant and simple. We will definitely see Cliff again if we are ever in the market for another vehicle.
This was my first time purchasing a vehicle. Adam responded quickly to my internet search, answered all my questions directly, and even worked on his day off to get me the best deal so that I could pick up the car the next day. Having never bought a car before, I appreciated the amount of time Adam took to walk me through the process of actually purchasing the vehicle. Throughout our discussions Adam was always courteous, professional and, I felt, straightforward. I never felt pressured. Thanks again, Adam!
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