Used Ford Escape for Sale in Lexington, VA

Very impressed with the service and professionalism received. My husband and I never trusted the former dealership after two shady repairs. We were really hesitant about bringing our Chevy Equinox to the "new" dealership. When we learned that the service department were a different crew, we gave them a try. They have ALL earned our trust and business. Please keep being real, truthful, and professional.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

If you prefer dealing with a courteous, respectful, knowledgeable, fair-minded, "quick-to-the-point" automotive sales team, we confidently recommend that you check out Virginia Select Auto Sales (VSA) whenever you're in the market for a quality used car at a fair price. The VSA sales team truly puts into practice the positive business philosophy described on their website. Our buying experience at VSA was extraordinarily pleasant because we were treated with respect by each team member encountered. "High-pressure"/"shell game" sales tactics were non-existent!! Instead, each member of the VSA organization we encountered demonstrated a genuine understanding of the importance of customer appreciation & a desire to completely assist us. Our high regard for VSA is validated by subsequent accounts that share a few highlights of our "VSA" buying experience. Prior to officially visiting Virginia Select Auto (VSA) we had searched the Internet for well-optioned, low-mileage 2016 Ford Explorers & test driven examples at competing vendors. We had also made two (2) "Sunday, off-hour" visits to VSA for cursory inspections of candidate vehicles. These experiences, coupled with prior online research, acquainted us with the fair market value of our "Trade-In" and the vehicle we sought. Upon our arrival, Customer Service Representative, Damian Garrett came from the sales studio to promptly & courteously greet us (attentiveness even before we could finish exiting our vehicle)!! His comprehensive knowledge/explanation of the features/options of the subject vehicle were extremely refreshing & helpful. Our "test drive" was not restricted to a limited-distance, "cold engine", slow-speed, punctuated "ride around the block". Instead, we were encouraged to thoroughly evaluate the vehicle's performance under operating scenarios we felt were important. All of our questions & concerns were acknowledged and appropriate follow-up with other VSA team members was made as soon as we returned to the showroom. After: 1) An explanation of procedures & policies VSA employs regarding selection & purchase of one of their vehicles; 2) An introduction to available extended warranty programs; and; 3) Completion of customer identification paperwork, we were introduced to Jerry Williams (Sales Manager), who handled presentation of the purchase proposal & negotiation of the final vehicle purchase agreement. Jerry Williams also greeted us with respect & courtesy throughout the negotiating process which was cut to the chase immediately after our initial counter proposal (no long, arduous, anger-provoking, back & forth negotiating iterations here!!). He thoroughly explained the basis for VSA's initial sales agreement proposal, identified what was acceptable in our opinion, and successfully worked with his upper management to make possible acquisition of the vehicle under terms we felt were fair & amenable to both parties. It was great to reach a final agreement without VSA going through annoying, intermediate attempts at making an agreement that we were not going to feel comfortable with!!! after amenable sales terms were reached, Jerry introduced us to Blake Howery (Finance Director). Blake tailored our extended warranty program review to options we had previously expressed interest in and didn't waste our time going through undesired alternatives. His explanations and answers to our questions clarified our understanding of the warranty offers at issue and aided our decision -making process. Subsequently, the purpose of each sale-related paperwork element was thoroughly explained before it was presented to us for signature. Adequate opportunity for questioning was afforded throughout the process. Finally, while Damian was installing our license plates & helping us transfer personal belongings to our newly-purchased vehicle, another VSA staff member (with whom we had no direct contact on the showroom floor) also congratulated us on our purchase!! David & Cindy B

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.

Covington Honda Nissan is the best! Repairs were made on a 2003 CVR with 275000 miles. We were kept informed of repairs needed, cost and timelines. Our old buddy is back on the road again! Though we have purchased another vehicle from Covington Honda Nissan, we really didn't want to lose the old CVR. Thank you!!

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again