My Itasca Navion RV is built on a Dodge-branded 3500 Sprinter chassis, which was included in the recent airbag recall. I live all the way up in Bellingham, Washington, but the local Dodge dealer is awful, in every way. Lithia Chrysler Jeep Dodge has an excellent reputation amongst the owners of this make and model of RVs when it comes to service, so I decided the trip was worth it, as numerous owners complained of how the recall work was botched by various Dodge dealers.
This dealership was excellent from the time I first called, until I drove away with the work completed. I was assigned to service advisor Hayden Connor. He scheduled my appointment, made sure the proper parts were in when I arrived, and was professional, friendly, attentive and reassuring. Other Sprinter owners on the RV chat group have complained that the work took 2 or 3 trips to a dealership, but my work was done within the promised 6 hours. A pleasant shuttle driver provided prompt transportation to and from my mother's house where I visited until the work was completed.
This kind of excellent service is rare, and was well worth the 20 hours of driving from Bellingham to Medford and back.
Highly recommended.
2017 Ford Escape SE Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
Other than the time spent waiting, over 2 hours, I was happy with the service. I don't understand why appointments are not available for servicing vehicles!
2010 Ford Escape XLT Review
If you could get pass the anti theft system
by susieque from roanoke va
May 14, 2019
4
This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this
I'm very appreciative of Mike McCornack for taking my repair bill to BMW. My car has 61k miles & my transfer case went out. They called & said the repairs would be $6,123.00. I felt this was completely unacceptable. BMW is supposed to build superior cars & should stand behind an obvious factory defect. Mike spoke to his representative & BMW paid 75% of the repair. It restored my faith in BMW. I've been driving BMW's for over 10 years.
2017 Ford Escape SE Review
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
5
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
Haven't yet had a car with a sunroof that doesn't end up leaking so there's that and because we bought it used the 6 disc CD player doesnt work and its ridiculous expensive to replace it so theres that....but overall it's a great car and it fits my family and all their junk so that's a plus!!!
I still own this car bought it brand new 0 miles 11 years ago 2007 I strongly recommend it excellent performance it's a champion on the road 109k now but running like day one
Lithia Chrysler Jeep Dodge RAM of Grants Pass Review
Bruce
by Karen from Shady Cove OR
December 3, 2018
4.8 (149 reviews)
Bruce went way beyond his job to make my car buying a possibility. Buying a car out of state is not an easy matter. Bruce made it happen.
2010 Ford Escape XLT Review
Most reliable vehicle I have ever owned.
by Mike S from Danville
March 16, 2019
5
This vehicle has met all my work and family needs. I travel a lot in my work and it has proven to be very reliable and comfortable to drive long distances.
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