You guys are awesome! I was on a road trip, far from home. I showed up with no appointment at 3pm on a Friday the day after thanksgiving with an issue with my tires. I didn't feel safe driving home on them. You guys took me right in, called the third party company that handles payment on my company car, got payment, had the tires in stock, and then put them on the car. I was in and out in under an hour! I have a fleet of 15 cars for work and I never had an experience with any dealer even with an appointment that great! You guys rock, you really helped me out and I made it home to California safe! Thank you so much!
great family Thank you all for your help during my stressful experience I went through. Losing my charger was with great sorrow. everyone helped me try to get it back.
thanks to my former family we lost it. Everyone at Lithia Thank you.
They fixed the oil drain plug. Its not stuck now and can finally have its lifetime oil change. Thank you Lithia of Fresno for screwing it up. And thank you Crater Ford for fixing their screw up and keeping us on the road.
Two big thumbs up and our sincere thanks to Mark Retter, service manager at Buttler Ford, Ashland Or. We were an unexpected break down on I-5. Although we were not customers or Ford owner Mark gave our car shelter and treated us like family. Mark you are the Best. Sincerely Fred and Kathleen Stark
by Andrea Reeder and Tim Pflug from Central Point, Oregon
December 3, 2018
Overall very satisfied. The only comment would be regarding the time from purchase to actually driving off in car. Hours went by mostly because of the cars appearance (water spots, what looked like flaws in clear coat) Too long but when finished, very satisfied.
I recently bought a used 2007 Honda accord from Butler Ford in ashland. A week after having the car the engine light came on. I took it in and they quickly checked it out for me. Turns out it was a wiring issue. Colton Hansen helped us out tremendously! They took care of the issue for me. Iam very happy with my car and their service. I will definitely do business with them again in the future!
Bruce went way beyond his job to make my car buying a possibility. Buying a car out of state is not an easy matter. Bruce made it happen.
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