I was very impressed with quickness and organization of this dealership. It took 20 minutes for me to drive out with a brand new car at the best price. The salesman (Mr. Chad Sellers) was extremely helpful, courteous, and professional. Everybody there was friendly and helpful.
If you could get pass the anti theft system
by susieque from roanoke va
May 14, 2019
This car I bought used at 3 years old and 52K mi, I now have 87K on it. It is fairly decent on gas. The only problem I have had with it is the car seems to have a problem with bypassing the anti theft system in order to start. I have it to be serviced again. I had an ignition switch replaced 6 mo ago and it started having this problem again. It would start right up after turning key after pushing it in in ignition. then sometimes it wouldn't . it would take 10 to 15 minutes to get it started. The last time I had to leave it at the grocery store parking lot and getting it towed after 45 minutes of doing this
We spoke with Dale several times on the phone before making the 3 hour and 40 minute trip. He called and emailed several times before we went. We went on Saturday and he greeted us like old friends. We bought our new jeep from him. It was the best car buying experience we have had. We love our Jeep and will most likely go back for our next vehicle.
Great vehicle we put 145k on it with no major issu
by Speed Racer Morgan Hill from Morgan Hill, CA
May 12, 2019
I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.
I live about 380 miles from This dealership and was very hesitant to make the drive on the off chance the truck was everything I’d hoped for. Allen Wilson took care of me every way possible and made the car buying process easy and painless as humanly possible. If you are out of town and need someone to walk you through the process over the phone Allen is your man. Couldn’t be happier with my new truck
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
Recently purchased a car from Kathy Gendron at Holzhauer and never had such a pleasurable experience while buying a car. Ms. Gendron was especially courteous and professional. I recommend stopping by to see Ms. Gendron if you are in the market to purchase a car and want a professional salesperson to guide you. Ms. Gendron is top notch.
One of the best Ford of all time.
by MaxxxMain from Alexandria,VA
April 22, 2019
Great midsize SUV,great visibility ,good looking and above all it is super reliable.The 3.0L is a better choice compare to the 2.5L. The FWD is great in snow and there is no need paying extra for 4WD.
Everyone was very nice and hospitable. They also saved me money by telling me the specials going on with car maintenance. Made me feel at ease with someone new taking care of my car.
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
I recently purchased a 2018 Toyota Highlander from Jeff DAVIS at your dealership. Mr Davis was extremely knowledgeable, professional, and courteous. He is a salesman I can definitely recommend to anyone looking to buy a new or used vehicle.
I love my car!
by Teewall from Mechanicsburg, Pa
May 11, 2019
This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!
Great Dealership. First class service department. My car broke down on Labor Day outside Mt Vernon on my way to South Carolina. The service department got me in at 7:00 next morning. New air conditioning compressor installed, back on road that morning. Very courteous staff. Great service.
by Drake from Phoenix AZ
May 9, 2019
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
Kathy Gendron is the best! She is so gracious and kind. She truly cares about your buying experience. We will be back for sure!
by Outdoor Sportsman from Platteville, WI
May 1, 2019
Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.
We bought our new Ford Explorer from Steve Lombardo at Ford Square in Mount Vernon IL. It was the best buying experience we have ever had! Steve went above and beyond to locate the vehicle that I wanted. We walked in on a Saturday and sit with Steve for about an hour to go over what potions I had to have and color. He dealt with hundreds of text messages and questions from me, even on a Sunday night. By Tuesday morning Steve had located our Explorer and made arrangements to get it here from out of state. When we arrived to pick up our new car the owner of the dealership Roy Schmidt came out personally to thank us for our business. We have never had that happen before! It was a very nice personal touch. Steve went over every detail and option our Explorer had and probably spent about an hour showing me how to operate all the technology it had and syncing our phones up. I would highly recommend this dealership and Steve Lombardo in the future as they are a class act!
Ford Escapes are the best!!
by Mother Pearl from Vestal, NY
May 10, 2019
This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.
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