Called and they made an appt with me to have air bags replaced because of recall. Was in and out in no time.
2014 Ford Escape S Review
Great Vehicle for the Price
by CarrieOH from Lorain, Ohio
May 6, 2019
5
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
I've been a "truck" since 16; I'm 37. After spending a week borrowing my mom's Jeep, I knew I WANTED A JEEP. I began my search online and landed in my hometown of Fort Smith at Orr Auto Park. After researching trade value of my truck, I went in prepared. Phillip stay connected with me via email, phone and text the entire time. After spending 4 days driving by mom's Jeep, on day 5 I was driving my OWN Jeep! I'm driving it to Breckenridge, Co on Wednesday for its inaugural road trip. Thanks to Phillip/Orr for the the deal, the service and the many memories that are to follow! #jeeplife
2012 Ford Escape Limited Review
Absolute best car buying experience ever
by Jack Schultz from Ft Collins colorado
May 11, 2019
5
Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
When I go into car dealerships, I do not get my hopes up at all. I look at vehicles only to be told that even though their commercials say they can get anyone approved, I am the less than 1% who does not get approved. Something had happened to my car unexpectedly, he engine had blew (according to Orr), so I had to find another vehicle quick. I have a family of 5 with me, my husband, and our 3 children, so a car was not even an option. From the moment that I put my pre-approval application in the night before, to the day that I walked into Rath, Owen really took care of me. He got all of my information quickly, was awesome to speak to, and he reassured me that he would get me into a car that we liked. Now, I have been to many dealerships before, so I have heard the same speech before, and had even prepared my own, "no, this is not what I want, we'll just go somewhere else," speech. However, this trip was different, I may not have gotten exactly what I wanted(mainly due to finances), but I definitely got what I needed which was an SUV over 2010 with enough space for my family. Owen was a great car salesman, and the miracle worker, Rob in finance, really helped put the icing on the cake. Owen had broke it down about what the monthly payment could cost, and as it was put to us, "the bank is like the judge, and Rob was our attorney arguing our case" and he talked my payments down from around $350ish to $274, and with my credit, that was a miracle in itself. I had an awesome experience with all of the staff, even got to meet Larry Rath (the voice on the radio) and I just have to say that they are truly a dealer for the people!
2017 Ford Escape SE Review
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
5
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
Wow, I just bought a new 2018 Buick Encore.. Talk about an awesome experience. From the moment I walked in, met w/Audry Kimberling (Sales), met w/Jackie Black (Finance) and met w/Adriana Burton (Delivery Coordinator). Audry listened and provided me with multiple options. He was able to answer all of my questions regarding the SUV's I looked at. In my opinion he went above & beyond. Once I made the decision on the Encore, Jackie stepped in for the 'dreaded' paperwork. Oh my how times have changed, 'dreaded' turned into a 'wow' factor and it was completed in the blink of an eye! Adriana is the bomb when it comes to going over all the features of my new SUV. She is extremely patient and also had answers for all of my questions. It really hit me later in the evening when I was reflecting upon my experience with HRB, I couldn???t have asked for anything better. The staff (even the OU guy) was friendly, took their time, answered questions, and provided me with an awesome experience. It all started w/Audry! Thank You Audry!
2019 Ford Escape SE Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
Great experience at Orr Chev dealership in Ft Smith AR
by washispacka from DealerRater.com
December 3, 2018
4.9 (1433 reviews)
I have always had a positive experience with the Service Department. Service department personnel should be commented on a job well done. However, my concerns are with the Sales department. I had contacted the sales department to ask a simple question, "Does the Chev Pickup Silverado come with a 6 cylinder engine?" I had a salesman (don't recall his name) contact me, wanting to know if I had a trade, if I would finance, etc. I told him that I was only interested in the answer of my above question. He told me he wasn't sure, but he would check and call me back. He never did. I might be interested in purchasing a Chev Pickup Silverado with a 6 cylinder engine. I currently have a 2016 Chev Colorado with the 6 cylinder engine and make up to 26/28 MPG. In my opinion that is awesome. I have a grandson that has the GMC V8 Sierra and he barely make 18 MPG. RECOMMENDATION: Training/inform sales personnel to answer questions and then if person is a prospective buyer, then you ask other question.
2015 Ford Escape S Review
I've only had it 2 days so far I like it a lot
by Marjorie from Brookfield
May 12, 2019
4
This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..
I was out driving to different dealerships window shopping with a desire to buy a new small car. I was listening to the radio and a Harry Robinson live broadcast stated that there was a sale going on and all sales tax paid if a purchase was made by end of business. I made my way to the dealership and first spoke with the DJ James and told him that I had been listening and if I purchased a car that day, it would be due to hearing the radio advertisement. I was then introduced to Steve Hartwig and he showed me a 2017 Verano. After a lengthy discussion with Steve and Adam Archer, Steve showed me a 2014 Verano with only 17,000 miles. I decided on this vehicle and in short order I was sitting with Mike Hesson closing the deal. It was a very nice experience and no one was pushy. My first Harry Robinson purchase was a 1986 Pontiac Firebird, which I traded in for a 1990 Pontiac Grand AM, which I traded in for a 2005 Buick Regal; the latter I then traded in 2007. The Regal was the best car I had ever owned. I am glad to be back in a Buick. I was introduced to Bobby the detail specialist and was pleased to find that we both spoke the same language, gibberish! LOL I returned later to be trained on all the gadgets as my pilots license expired when I left the Navy in 96'. I wish I could remember the young ladies name, she should be recognized for her cordial and professional expertise in setting up my Bluetooth, IPod and OnStar. She did a great job! My thanks to you all.
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