Used Ford Escape for Sale in Rancho Santa Margarita, CA

There have been some problems with the Ford Focus dual clutch transmissions, 2012. It involves a leaking seal which deposits a little oil on the clutch, and a computer control unit as well. Both are recall issues, and covered by Ford. My car has 79000 miles, and the computer went out a few weeks ago. The clutch has also been slipping. My car stopped in Irvine, and I had it towed to Autonation in Tustin. The service person at this Ford Dealership I spoke to before it was towed, was very nice, and told me he would take care of me. When I arrived at the dealer he immediately got the ball rolling on my repairs. Ford put me in a Rental car, free of charge. They replaced the malfunctioning computer unit, and gave me back my car a day and a half later. The clutch units were on back-order, so I had to wait a week, but my car still drove ok to use it. When I dropped of my car a week later for the clutch work, Ford again gave me a rental. The clutch repair took a few days, but now I have my car back and it's working great. What impressed me the most is how they kept me informed along the way, and how Ford took care of this issue without any hassles what so ever. The Focus has gotten a bad rap from this transmission problem, but Ford has been taking care of the defective units still out there, and the newer Focus cars have these fixes already engineered into them, and apparently don't have these problems any longer. The Focus is a great car, this is the only problem I've ever had with it. Autonation in Tustin, they get and A+ for service, I wouldn't hesitate to go there again.

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

I spoke to a salesman over the phone he was very helpful and pleasant.this is where I will buy my next car.its a bit of a drive but I think it will be worth it.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

I brought a used car from them 2013. They have no pressure sale, which means the sales person don't have to push to get the bonus, they get paid by providing great service hourly. I came all the way down here from north California, and spent almost a whole day in the dealership. I am happy from when they pick me up from the public transition to have my new car super clean with a full tank of gas. I test drove serveral cars before I made my final decision, it was a fun experience.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

I recently purchased a 2014 Mercedes Benz GLK350. This car came fully loaded and I got a great deal. They let me get it inspected at the mechanic of my choice (Coast BEnz) and I got a thumbs up. The transaction went smoothly and I was able to get my own financing from my credit union (schools first). I will definately be back for that AMG! Haha ! Thanks Mario !

I really like the car. Excellent value, 2015 used model, the car was from another long-time customer and was in great shape. Runs great and is in spotless condition.

They know who I am :) They waited for me for an extra 15 - 20 minutes after close. They are always really nice. The car wash was an added bonus. Thank you!

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

The Manager that assisted me in my difficult credit challenge was Jason. He knew the answer, rate, and approximate payment before getting on the phone with the bank, He was very accurate. Advised me the sale was going to be approved and I would be leaving that day in a new vehicle. To my supprise, he wasn't joking. I left just an hour or two with the keys to my brand new car! Thank you Jason. It makes the process so much less stressful when you have someone assisting you that truly knows what they're doing. I will refer my friends and family to come see Jason. Great experience!

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

I received a discount on the labor that was performed on my 2010 ford Raptor F150, however due to a backorder park my truck was at the dealership for 30 days.

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

Very welcoming and treated my family like family. They came out and welcomed my family. Gave us the keys to the car we wanted to look at and gave us time to check it out with no pressure. Also offered us to test drive it. Although we haven't reached a decision to get the car we were looking at we highly recommend this place.....

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

frank and the manger are great love the service i will send more people

My Ford Escape is roomy and has just enough room and space for me and my family. We can not wait to take family trips!

A good experience! Paid for my car on the spot. Imber Rojas helped us so much, I love my new (used) car. He wasn't pushy and annoying like the typical car salesman. What a champ. Oh, and the free soda machine is rad.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

I am a senior who has experienced many service departments in many dealerships. Service advisor Don Tucker at Frits Ford is among the best. I am not afraid of being ripped off by paying for unnecessary repairs. Sometimes my wait is a little too long, but it is unquestionably justified when it is explained. I am extremely satisfied with the care my 2011 E-450 cutaway receives at Frits Ford.

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

My wife and I were in the market for either a GMC Acadia or Buick Enclave. We live in Modesto, CA and had been searching throughout Northern California. It seemed like every vehicle we found with our preferred mileage/year/equipment was just a few 1000 out of our price range. To top it off, it seemed like no dealer would budge on the price when we inquired. My wife and I took a trip to So-Cal for a quick trip to Disneyland as our annual passes will be expiring soon and we wouldn't be able to get away for the long holiday weekend due to work. While waiting in line for rides, we decided to browse the internet, thinking maybe prices would be better than up North. We found a much larger selection, but similar pricing to the dealers near home. Then we found Huntington Beach Chrysler Dodge Jeep Ram and they had two Acadia's that seemed to be what we wanted with much better prices than we expected to find. I e-mailed the dealer asking if the vehicle was still available and got a phone call back within the hour. We scheduled an appointment for noon the next day. We got up the next morning and decided to go to the dealer early. We were contacted by phone at about 10 AM to confirm we would be showing up. We told them we were ready and could come in early. The same salesman (Miguel) I spoke to on the phone was quick to greet us, despite not being scheduled. He took us over to see both cars, let us drive them both and then asked what he could do for us. We asked for a little off the price, which we didn't get, but I wasn't expecting as the price was already $3-4k off what we would have paid for a similar vehicle in Northern California. Once we agreed on a price, the manager Anthony came over to explain our different financing options and how we could save the most money in that process. Miguel then took the car over for a final detail and cleaning while we went and finalized the contract. They took us in to meet Executive Sales Manager Chris Amato, who was already finishing up our paperwork. Chris was very gregarious and outgoing, asking us plenty of questions about what got us to the dealership, why we chose the car, etc. He also gave us a better explanation of how they were able to give us such a great price. Basically, since the dealer is so high volume, they don't have to make such high markups on each vehicle. Chris finished up the paperwork and transferred it all to a really neat desktop monitor that displayed all the contracts and allowed us to sign electronically. Finally, we were finished with the paperwork, Chris walked us back out to the showroom where we waited a few minutes for the detailing to be finished. Miguel showed up with the vehicle, handed us the keys and we were on our way back home to Modesto. All told it was maybe 3 1/2 hours from the time we arrived, to driving off, which seems to be pretty quick from what I understand of the car buying experience. Throughout the day, various members of the staff made sure to check on us and see if we needed anything to drink or anything like that. I would HIGHLY reccomend this dealership to anyone buying a new or used vehicle. They really go the extra mile to make sure you are comfortable throughout the experience and don't pressure you into anything you don't feel comfortable with. This was a great experience and more than worth the trip. I will most likely look to make a trip down again for our next car purchase.

Car was just right for our family situation. Helped my wife and I by providing ease of comfort including in and out of car. Can’t say enough good things.

Came in looking for a quality car, found a lot of great options. nice cars and well taken care of. Car we purchased is beautiful and in great condition. customer service is good, very nice and welcoming people.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

We')re really happy with the service Christian gave us. He was clear with the information and very helpful. We will defenitley recomend this dealer to my family and friends.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

SERVICE WAS EXCELLENT. VERY HAPPY I CHOSE TO COME HERE. THE COMPANY WORKED WITH ME AND GAVE ME THE BEST DEAL POSSIBLE. THANK YOU FOR YOUR SERVICE, YOU MADE ME A VERY HAPPY CUSTOMER WITH THE VEHICLE I CHOSE AND WANTED. KENNETH AND ED ARE THE BEST!!!

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

I was shopping for a new family wagon online and I spoke and looked at maybe 10-15 different dealers and cars. I finaly came across STG auto online in Montclair amd called and spoke to Fady Gad. He was very helpefull and attentive quickly gave me the best price and rate. He kept very well communication with me even when he was doing research. I schedule an appointment with him and he even reserve the exact car that I wanted so that it did sell while I drove down there. Once their I met with Ed (Sales Manager) and Fady Gad. We worked out numbers and even got a lowered rate than promised over the phone. I can't thank them enough for their excellent customer service I will continue to purchase thru these guys. A++ SERVICE! THE SERNA FAM.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

I walked in and George asked if I needed help. I asked him what I was looking for and I found the RX350 I wanted. He made the process easy and painless. All questions answered up front. He did what he said he would do. Took my car back for the detail and my day light went out a day after purchased. THEY FIXED IT. David in service was professional and completed the work on time. I'm very happy with my experience. Ask for George in sales or David in Service.

It’s drives smooth, long lasting, beautiful features, a lot of room! I drive this car for commute to work and it handles beautifully best car!