Used Ford Escape for Sale in Saugus, MA

The service manager was very helpful and informative about the service work being done on my escape (replacement of my left front parking lens) ford recommend job for 2.7 hours , which was close to 4 to 5 hours . Great Job to the mechanic and service manager .

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

Our experience is always positive. The customer service is phenomenal. The service team always does the best job at making sure we are satisfied.

Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.

What I liked the most is that even though things got delayed during my service , they overcame the situation well and made it better quickly! Thanks !

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

My husband had purchased a Ford Escape from Jim Fauci at York Ford last year and has been trying to convince me to buy a new car. I love the car I had for 12 years and really hated the idea of getting rid of it. Plus, the thought of a car payment really made me cringed. He drove me up to Saugus to meet Jim, who showed me a 2015 Ford Taurus with all-wheel drive and auto start (a must have). I’m not a fan of car shopping because I hate to deal with pushy and sarcastic salesmen. Unlike the car salesmen I have dealt with in the past, Jim Fauci was very pleasant and patient. The Ford Taurus Jim Fauci showed me is a lot bigger than the car I was used driving and Jim knew I was not comfortable driving it along route 1. Therefore, Jim drove the car to a quiet residential area before turning the car over to me. He showed me how to use the car starter and all the new gadgets that are in the car. York Ford offered me a good deal so I couldn’t refuse. Thanks Jim for my car payment!!! :)

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

Dealership is well organized and staffed. Service representative exceeded my expectations in communications and service Liason skills and knowledge (Will). Service performed was extensive-all necessary- vehicle seems to run like new. In the event I have any follow on or subsequent concerns or issues I’m confident that they will be professionally addressed and corrected as necessary.

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Went to 777 Auto looking to buy a luxury car and ended up buying two cars, Was very happy with costumer service. Highly recommended!

Great looking. Miller did an outstanding job in prepping it for my purchase. I like sitting higher up to see down the road. Sharp interior.

I like the Escape. No surprise to me why it has been one of Ford's better selling vehicles over the years. I used to own a 3.0 V6 and it certainly did have more power and pep as would be expected. However, the 2.5 with the 6 speed transmission actually does reasonably well and can perform when you push it. And if you choose to go gently on it the gas mileage is quit impressive. I have done a few repairs on the vehicle and it is easy to work on. It has been very reliable and I always enjoy driving it. All in all I would have to admit that I am a fan of this vehicle.

I recently reached the end of my lease with a competitor. After a very disagreeable experience with the dealer that I leased the car from, I visited Jack Madden Ford in Norwood Ma. The experience was a joy! I found the cooperation, and willingness that was not to be found at the other dealer. Our sales representative Paul Fioreza was friendly, knowledgable, and had a very relaxed attitude. I despise high pressure sales techniques, so Paul was just the kind of sales rep. that I enjoy working with. Along with sales manager Chris McLaughlin, Paul and he were able to make this lease work for me, and made this an enjoyable experience! I will be promoting this dealership , and their excellent staff to everyone I come in contact with who needs a car, without the high pressure tactics of the majority of dealerships!

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

I was on the automile looking to purchase a used truck over the weekend. I had never considered a Ford but stopped into Jack Madden on a whim and I'm glad I did. Dana, my salesman, was excellent and made the entire purchasing process painless. He was very knowledgeable and answered all my questions fully. I had been to several dealerships that weekend prior to Jack Madden and dealing with Dana was by far the best and most comfortable experience. He actually listened and worked to address my concerns and get me into the truck with the best options to meet my needs. I would definitely recommend Jack Madden and Dana to anyone purchasing or thinking of purchasing a vehicle. Don't waste your time with other dealerships, just go directly there.

Haven't had it long enough to say what reliability is but love the truck like ride. Love the features also. Gas mileage could b better but not bad.

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

Had a great experience yesterday buying a car at Christmas Motors. Peter, one of the owners, was genuine, easy-going, and made the process absolutely easy. There is NO pressure to buy, but if you see a car you like, you will want to because you'll trust the people you deal with there. The car selection is well chosen, prices are reasonable, and they back up what they sell. I test drove a nice Hyundai just after noontime, they had the financing in place very quickly, and I was able to pick up my car at 3pm the same day! I highly recommend that you check this place out.

I wish Ford still made this design. It met all our needs and I would definitely have purchased it again if the current model was as good.

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

Fast response. Sales person was informative and polite. Scheduled appointment on the same day.

Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.

Just bought a beautiful 2010 BMW X5 M-Sport pkg from Universal Auto, and i have to say it was far less stressful and actually enjoyable than any other car dealership.. So I have to say a big thanks to Universal Auto and especially Andrey for pairing me up with the car of my dreams.

This car is amazing and great. Lacks on gas mileage compared to what I am used to but handling over the winter weather is amazing. Best vehicle I have ever had for Ohio weather.

After going to other dealer and having the worst experience there, I contacted Colonial (Hudson) by email and the response was immediate by Julia. As soon as I got in (next day) they were very helpful, honest, down to earth and made me feel comfortable. Next day I walked out with my car!!! 🤩

Great midsize SUV,great visibility ,good looking and above all it is super reliable.The 3.0L is a better choice compare to the 2.5L. The FWD is great in snow and there is no need paying extra for 4WD.