Was greeted before I entered the building! Had truck serviced. Very pleased with customer service, very friendly, helpful and attentive to my needs. With this experience, I would recommend this dealership.
2018 Ford Escape SE Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
I recently purchased a NEW 2016 RAM 1500 Sport in Stinger Yellow from Niki at Don Marshall CDJRN. It is not very often that a dealership gets it right. My experience at Don Marshall CDJN was one of the best buying experiences I have had in my 30+ years of buying cars, and I buy a lot of cars (1 or 2 a year). Being a person that has worked in several positions at dealerships from sales to management, I can say that I expect exceptional service, and I received no less from Don Marshall CDJRN, from Niki in sales to Jim in Finance. It all went smooth and as promised. I drove 5 hours to buy from Don Marshall CDJRN. The entire deal, from negotiating the sale and valuing my trade, was all done before I even left my house. When I arrived at the dealer I was treated professionally and they valued my time, as they got me in and out quickly. The numbers were exactly as promised when I got there. No changing numbers on the deal or any unnecessary fees. I got over $14,000 off on my new truck and a very fair amount on my trade in. I will recommend this dealership too anyone, especially if you are an out of town buyer. I wish my local dealer was this nice to deal with. They gave me a 60 day tag, but I only needed a 60 hour tag. All my documents were at my DMV 3 days later. They also had my trade in paid off in the same 3 day period. I have never had a dealer process the paperwork so fast, and the paperwork was correct. That is not very common for me when dealing with out of state dealers. I will definitely be going back to Don Marshall CDJRN for all my future RAM truck needs.
2019 Ford Escape S Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
Austin walked me through the choices in the Nissan Rogue. We looked at a 2017 and 2016 model. I chose the 2016 because of the number of rebates being offered. I LOVE THIS CAR! The whole process was incredibly smooth and I drove off the lot a very satisfied customer. This place has my business for life.
Thanks to Austin, Tommy, and Bryan for all your assistance!
2017 Ford Escape S Review
Two years no problems year then....
by Silvy from East Meadow NY
May 13, 2019
4
I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems
i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok
All in all it’s nit bad but to make it better you have go go up in trim and of course price
I will not purchase or lease it again.
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.
Don Franklin Chrysler Jeep Dodge RAM Fiat Somerset Review
Awesome after care
by lhebrard from DealerRater.com
November 6, 2018
2.1 (521 reviews)
I bought my Nissan Armada new in 2013 from Van, which was the best salesman as far as were concerned. The other day my husband took it off the curb. Immediately after that my car started to make a clicking- clunking sound. I was to leave for Georgia the next day. I stopped by and they put it up on the rack and found that the brake cables broke lose from the clamp they were in and the emergency brake cover was starting to rub off. they retied the brake lines up and set me on my way with no charge. Jaime waited on me and he is very professional and friendly. I had a non eventful time purchasing the car, in other words NO grand wizards as I call it. I was told the bottom line price on the car, after researching and making sure it was a deal I purchased it. I hated buying cars in the past but not now, thanks to Don Marshall dealership and their wonderful auto lube department. that's the thing also the repair place wasn't even the service dept. it was their lube place at the bottom of the hill. I highly recommend and will purchase from them in the future. Thanks Jaime, Don Marshall and servicemen for getting me back on the road.
2013 Ford Escape SEL Review
Nice and comfortable, fun!
by Sylvia from Slidell, LA
May 13, 2019
4
So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.
I went in for a scheduled oil change & decided to see what deals were being offered on the 2016 Sonatas. By the time the service was completed on my 2014, all I had to do was take it to sales to complete the deal on my 2016. All my requests were honored & no pressure sales were attempted. I am very pleased with my new car & the way the sale was handled along with the rebates offered.
2017 Ford Escape SE Review
Excellent mid-size SUV
by Norm W from Williamsville NY
May 8, 2019
5
Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.
Hyundai of Somerset is the only place I buy my vehicles. I bought a new 2016 Hyundai Sonata a year ago and last week I decided to trade to lease a 2017 Hyundai Santa Fe Sport just because I wanted an SUV. Donnie Bex listened to everything I needed and wanted and found the exact one I wanted and worked within my budget. Andy Bell helped explain my leasing options and help me figure out which one would be the right fit The entire staff is very friendly and respects my wishes to not be pressured or hassled. The overall Hyundai brand is very impressive.
2014 Ford Escape SE Review
Fun to drive, nice power and handling
by cacflyer from Columbus, GA
May 5, 2019
5
Perfect for my requirements. Plan to keep a long time. Great on road trips and around town. Have the 2L ecoboost, get ~ 29 mpg hwy, 22 city. Now have 105,000 miles, runs like new. Only 'repair' was to replace the vacuum pump (brakes). The battery is a PITA to replace.
This is mainly a car for me to drive to work .Very comfortable and fuel reliable like all of the features in the car and it rides very smooth Alan Thompson
Excellent product and service. Read Fortune magazine's cover article from Jan 2010. Hyundai is providing a better car than Toyota or Honda, and at a better price.
2012 Ford Escape Limited Review
Absolute best car buying experience ever
by Jack Schultz from Ft Collins colorado
May 11, 2019
5
Love the vehicle; exactly what I was looking for. Fit my needs perfectly, super clean and exactly what was described to me over the phone. Super low miles too. Crystal was amazing to work with, honest all the way. Quick and easy. Don’t buy from anyone else. McCarty’s is definitely the place to go and I recommend to everyone. I will definitely be back and won’t go anywhere else.
This is our 3rd purchase from Hyundai if somerset. We live in Louisville KY and it is a long drive to somerset but wouldn't buy a car anywhere else. We a,ways feel as though they are putting us in a car / SUV that they would have their own family drive. Professional and personable. Always available by phone and go above and beyond for their customers. Will is amazing as well as the rest of the staff .
2014 Ford Escape Titanium Review
Very easy to drive. Fuel economical
by Bimbim from Randallstown, MD
April 28, 2019
4
Apart from getting it at a right price, the car is very roomy, economical and comfomtable for me and my kids. It also has good leg room.
Jason was so helpful and made sure we were happy - and the whole process was so delightful - thanks also to Gary - our 16 yr old is super happy with his Jeep Liberty 2007
2014 Ford Escape S Review
Very Good Driving
by Perfect for driving to work from Tacoma, Wa
April 27, 2019
5
It's one of the best cars I've owned. When I was single it was perfect but now my family is getting bigger. Just need something a little bigger for my kids and dog. Otherwise it would still be good perfect
I was completely satisfied with my overall experience while purchasing my 2017 Hyundai Elantra. Andy was able to reach a deal that I was satisfied with and provide the product I desired. Will be going back in future when rest to trade again.
2014 Ford Escape SE Review
Love It So Far
by EH from Rochester
April 26, 2019
5
This vehicle has all the features I have been looking for. Its a great ride with smooth power and great details. The first Ford I have ever owned.
I own a 2013 Ford Edge. Service at Don Franklins is wonderful. The staff is so professional.
2017 Ford Escape SE Review
So far 2017 Ford Escape is Reliable
by AB from Bloomington, IN
May 7, 2019
5
Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.
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