Used Ford Escape for Sale in Winchester, MA

I don't normally write a review and never outside of google or amazon but I just have to get the word out there because of the excellent service here. I recently moved from California and had to have something done with my car the just got here a week ago. The employees here are amazing and of course Shawn! They were very helpful! It's like a warm welcome here in MA! I was worried I will be waiting forever and was looking for a cafe around the area but didn't really have to since the waiting area was amazing as well! Coffee, water, soda, snacks, tv, comfortable chairs and even a massage chair. Better than a cafe!. I didn't wait that long for the service either! I am very happy with the service! Even better than my ford service place in California (yikes!) I am happy I found a good service place for my car!!!

My car is everything thing I was looking for. Plenty of room, very comfortable and all the bells and whistles I was looking for. American made!!

I went to Michaud because I didn't want to spend my hard earned money at one of the mega dealerships. So I headed in on a Sunday expecting the worst. I was in the wrecker industry for years and just dealing with many dealers...... Well... We all know how that usually goes. Louis F greeted me as I walked in. We sat down and spent a few minutes getting to know each other. Before I was shown cars, we discussed what I was looking for and to spend, as this was going to be my first car purchased from a dealer on finance. He made me feel at ease, as he wasn't pushy, demanding, or demeaning as I am Just a simple working man. He came back with 3 prices for 3 vehicles. 2 used , one new. That surprised me as I didn't know what I could get into with a new job change, average credit , and being a first time buyer. Well the new one was slightly more then I wanted to pay.... The 2nd one was a certified pre owned with 33k miles. The 3rd one was used with 66k. Well.. He showed me all 3. I took the 2nd car and looked it over while he went and got me a plate to test drive. Test drive went well... So well I stopped at bank and grabbed bank certified check for deposit, and called my insurance company to inquire about how much more this car would be to insure... Get this.. $10 more a month than I was paying on my 04 Ford Crown Vic lol. Same full coverage, 10 year newer car. So...... I returned to dealership. We agreed to a price. We also agreed to 4 new tires as yes the tire would pass inspection, however I wanted new tires on my first dealership purchase. He went and inquired, and the dealership agreed to 4 new tires. We did the paperwork and get this.... My payment went down $35 a month from their quote . Something about finance companies...... Whatever they got me a better rate and terms from what they originally estimated. Loved it! Louis handled all the paperwork. Did I mention how professional he is? He handled everything for me as I work 6 days a week 12 hrs a day. They took care of registration for me. Called me when it arrived. Complimentary inspection sticker paid by them. I went in Saturday to get the tires put on as agreed. They put 4 brand new Dunlop Enasave tires on the car. They're the oem tires and are NOT cheap ( retail for 105 NOT including mount and balance ) I met the owner Kevin Michaud while I was there. He took time out of his day to introduce himself and spent 15 minutes with me answering my questions and asking a few himself. He even have me his card and expressed that if I had any issues or concerns to call him if need be. That made me feel for sure I made the right decision. The parts department rocks too! I ordered a few accessories for my new car Saturday. I couldn't get by before parts closes. They left my order with the cashier to pick up tonight. That is awesome for someone with my schedule. I swung in and picked them up. Yup. That's what we call good old fashioned service. In the 21 st century, they have that old school take care of the customer approach. The kind this old school buy from locals guy likes. The kind the new school millenials need to go experience. Oh, I purchased a certified pre owned 2015 Mitsubishi Mirage Es. Love it. Getting 40 mpg combined pre am rush hr commute and pm rush hour commute. I wasn't pushed to buy the new car. They gave me options and allowed me to make the choice. That right there is what it's all about. When they say they are your feel good delaership, THEY MEAN IT! Go by and see for yourself. My name is Mark Milliken, a real customer now for life. See Louis, tell him I sent you for the old school buying experience.

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Rich was a nice guy and was very laid back. We are in the process of buying and he did not pressure us in any way.

Met the need of a vehicle to have and very company and like it a lot and if I could get one again I will and the best suv to buy

I am so blessed coming from having no heat to this amazing vehicle is well worth the wait. The axle on my Jeep was separating as I was driving to the Dealership. God blessed me to get there safe. I did not have to drive the Jeep back home.

I???m very satisfied with the customer service., Jeff take care of everything and he was very helpful. Thanks god that I found that dealer. Excellent customer service🙏🏼

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

My siblings and I are from the north shore and was car shopping for the day. Our first dealership we stopped at in Shrewsbury was a no go. It was too bad, we were very serious about financing a car but couldn???t test drive the car, but gladly......thankfully, we ended up at AutoMax. I can???t tell you enough how happy and satisfied I was purchasing a vehicle with confidence at AutoMax Pre-Owned in Framingham. AutoMax has a very inviting atmosphere and employees who work with you to make your purchasing a vehicle a breeze. As soon as we strolled in, we were already taken cared of by one of the associates who greeted us. We simply wanted to test drive a car beforehand and they got a salesmen, Luiz Espigar to assist us in test driving a car. After we test drove the car, we asked for him to give us a moment so my siblings and I could discuss if it was a go or not. He respectfully gave us our space and let us collaborate. Everything was perfect about the vehicle, from the mileage, the price, the smoothness of the drive, and the look and feel of the Mercedes. 100% I felt confident ready to finance the car. However it wasn???t up to me, it was up to my cousin, if he wanted the car or not. In the end, we ended up purchasing the Mercedes C300, and everything went smoothly, Luiz answered our questions, spoke about the pricing, showed us the carfax, etc. He didn???t make it feel like your typical sketchy salesmen at other dealerships who are trying to rip you off. We knew what we wanted and he made sure we got what we wanted. If you are looking to purchase a vehicle, Luiz is the guy to go to..and this is coming from a young person who has car shopped a few times and co-signed before, not much experienced but very knowledgeable of who is genuine. You don???t get many dealerships that take you seriously. Note: We purchased the Mercedes on a Saturday during the RMV 3day closure and somehow they got the car up and ready to go the following Thursday. It was fully serviced, cleaned, tinted(came with the package I signed up for) and he kindly put gas in it. Thank you AutoMax, especially a thank you to you Luiz and the finance women who both made it extremely easy!!!! I highly recommend this place to anyone who is looking to purchase a pre-owned vehicle.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

Sunny did a great job showing the Camry and all of it's features. He was very knowledgeable about the product and took the time to take us for a test drive. Sunny is a personable salesman who was easy to deal with.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

2013 Ford escape The service is always wonderful. I have had one issue for about a year, insulation around my exhaust pipe that keeps shredding. The staff finally fixed it. I do hope I do not see it hanging again. Thank you to Jim Foley and staff to correct it.

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

Colonial Ford in marlbough exceeded my expectations when buying my pre-owned vehicle. Gonzo was very polite and did everything he could to help me find what I was looking for with a price I could afford. I didn???t even buy a ford I bought a Jeep but I was still offered a great warranty through colonial and gonzo helped me find my new favorite vehicle!

Love it, so comfortable. Cheap on gas, drives smooth and beautiful, great price and 2 year warranty.. Totally satisfied with our choice. And the price is unbelievable..

Everyone in this dealership is very personable and friendly, the buying process was quick and easy. I will be back in the future to buy more fords!

This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.

Gonzalo was wonderful i highly recommend him, him went above and beyond when location the Mustang I wanted. It was an amazing experience and would highly recommend the entire team to everyone

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

Recently went in because my son referred me here he told me that the guys here work hard to get customers into a vehicle and that i would likely leave with a car. I spoke with a young man named Jonathan but they called him pachy, and let me tell you he was extremely helpful he made the process simple and presented me with a lot of options and tried to make sure i was getting the best deal. Unfortunately my credit/financial ability kept me from making purchase but I appreciate the efforts of Pachy and the supporting staff. If your in the area and looking to capitalize on a good deal and a friendly, cooperative staff don't over look auto fair ford in Haverhill. Ask for pachy even im sure he can help you.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

This car buying experience was the result of failure at another dealership. After driving almost an hour to Abington and being underwhelmed by other dealers we drove by and stopped at Abington Auto Mall. The customer service was exceptional and the agents were very willing to make a deal. The representatives even helped set up car insurance and registration at the DMV which was gladly accepted. Was upset about driving so far for a crappy dealer but ended up receiving a great deal anyways with Abington Auto Mall!!

So far so good, wish it would get better gas mileage. Enjoying the sun roof and great features. It will meet my needs and expectations.

the vehicle has been great its a used vehicle I bought a few years ago its had its problems when I bought it and I have been fixing them all they are small things that have been over looked the biggest now being the shift indicator is leaving boxes on gear selections I don't know if this vehicle has ever gone to have the recalls fixed and I don't know how I could check this

When the 2019 Mustang "Bullitt" was announced, commemorating the 50th anniversary of the famous movie of the same name, which had one of the most famous movie car chases with Steve McQueen driving his '68 Mustang in the beautiful "Dark Highland Green", I placed my order with sales rep. Harry McDougall. Because of Ford's odd methodology of allocating special vehicles, Harry and the dealership worked very hard to obtain this limited-production car for me. He was just as excited about it arriving at the dealership as I was! Everything, including the paperwork, went smoothly and the car is well worth the wait. This is my eighth Mustang. The first was a '69 coup, which was also my first new car, so this is also my "50th anniversary" for Mustang ownership. I have bought many different cars at Jannell over the past 30 years and, obviously, have had great experience here and can highly-recommend the sales, service and parts folks; and the management must be doing something right, too! Thanks Jannell Ford.

The Car meets most of my needs and drives good it’s decently roomie I get good mileage I feel safe in my car specially because I live somewhere where we get a lot of snow overall my car is just comfortable and reliable its everything that I want in a car and more ! This is my second escape and I’m hooked for life on this model !

This past Sunday my husband & I went to Jannell Ford to look at Escapes. I had recently driven a Ford from a car rental agency in Austin, TX and was pleasantly surprised by how much I enjoyed the driving experience. BTW - we were going to go to BMW too, but cancelled that appointment. So we walked in without an appointment and we greeted in a very friendly way by Jack Bresnahan. He immediately took us out to see their inventory and offer us a test drive. After the drive, my husband was hooked on the Escape's feel of the road, interior appointments/technology, and overall experience. After looking at all of the offerings, we went with the top-of-the-line, ruby, red 2.0 Escape that was in the showroom. The 0% financing made this a "no brainer/intelligence test" that was hard to pass up! Fast forward 24 hours we were picking up our car! I bet we could have picked it up even sooner than 5 PM Monday (that was due to my work schedule). We also signed up for the maintenance package, another easy choice. All in all, the Jannell Ford team, and Jack made this car buying purchase for my husband & I easy as pie, and nearly as tasty! Thank you so much for a customer-friendly environment (yes we watched the Patriot's game in the showroom) and a style of service that makes me look forward to getting my oil changes. Jannell Ford ROCKS! Sincerely, Mary (Molly) Connolly

This SUV met all my expectations. It was very easy to drive. I like the room in the hatch. I liked the automatic hatch which made it easier to get in and out of it.

I was at Imperial Hyundai in Milford and the service was excellent. Louis Andrade was quite patient and with enough knowledge about the car that I was interested in. When you go to Imperial Hyundai in Milford, look for Louis.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

Best deals I could find anywhere! Also, the people that work there were very helpful. I would recommend official auto to everyone

My car had 52k miles on it when I bought it. You could tell it was well maintained. No rust, very clean inside and out, has enough space and legroom for my growing family. Drives well. I've had no problems with the car since it was purchased. I just could not resist the low mileage. Its a great car. I love it!

Christine McCabe was the member of the Bay State sales staff that handled my leasing deal on a 2018 Ford Edge. Very informative, the price worked out to be right within the range I was looking for, and it was a real joy to go into the dealership on Monday afternoon, have her find the car I was looking for, have the deal finalized that very day and to drive home on Wednesday with the new car, all insured, registered and ready to go. Would I recommend Christine as a salesperson? Of course I would, very much so - she's the best! Nicholas Smith was very helpful and informative too, handling the paperwork end of closing the deal.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.