Used Ford Expedition Limited for sale near Forest Lake, IL

Great dealership...totally customer focused. Our salesman was Paul F... tremendous attention to detail. Traded in a Velar for a CPO Velar...fair pricing for both the trade and CPO. Highly recommend.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Car shopping has always been one of those stressful experiences. Along with dealing salesman who tries to sale you anything with wheels. Well I lucked out and finally dealt with someone respectful and wasn’t over bearing. Chris Krason Very helpful throughout the process. He even allowed us to take the car to our mechanic. Needless to say, we purchased Our daughter, her first car. And when if I’m in the market again for another vehicle, I will definitely Chris again.

Located the vehicle on-line, inquired and was sent a video of the vehicle. With the information provided I traveled 5 hours each way to test drive and purchase the vehicle on a Saturday. The staff was courteous and the purchase went well.

Great experience at Fortune Motor Group. Great communication throughout the entire process. They gave me a great deal and I’m extremely happy. Thank you!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Our sales consultant was John Lee. My husband and I were looking to buy a 2025 Equinox. John was probably the most patient, fair and knowledgeable salesperson I've ever worked with in all the years of us purchasing vehicle. He listened to our requests and concerns and worked with both of us to get the SUV we wanted. Once the deal was finalized, John sat in the SUV with me and went over all the features and buttons to familiarize me. Both my husband and I were very happy with our experience with John and his team members (including Nassar Fakhoury, George Grzywa, and Ed Finn) who helped seal the deal. I highly recommend John and Castle Chevy in Elk Grove Village.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

The seller was very helpful and upfront. I was made extremely comfortable in his knowledge of the vehicle and the vehicles they were selling. Even though I was an out of state buyer they worked on a deal that was good enough that I was going to move forward with them in purchasing and then have them deliver the car to my doorstep. I decided on another vehicle that came up closer to home and didn't purchase from them but the courtesy they provided and the experience that I had with them is worthy of a good review and would recommend doing business with them.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Matt provided excellent service and I am very satisfied with my van purchase! Matt has a great selection of used cars at a great price. I recommend this Dealership highly and will purchase additional cars from him in the future!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Excellent and professional. Answer all my questions, even when I came back with more. The people I worked with were courteous and knowledgeable. I would recommend them unconditionally

I went in order to get a used electric car, and got a very nice one for a good price. They were willing to lower the price for me and remove several fees. Thank you, Steve!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

I had an amazing experience working with my salesman Antoni. He guided me and my family to the best car that suited us. He makes the car buying process super easy and smooth. The car was also a very good price too!

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Kenan greeted us when we walked in and was amazing throughout our whole purchase. He was extremely knowledgeable and helped thr buying process go smoothly. From test driving to signing papers, both Kenan and the finance department were friendly and efficient. Will be coming back when it's time for another car!

Everything I wanted in a car comfort and driving. Interior and exterior of the car is beautiful. Controls on the dash are conveniently located and easy to use

Very friendly and knowledgeable service staff. I am a repeat customer of the service department having my truck serviced a few times through the years. I spoke to Rich in the service dept on the phone about an airbag light, he had an idea right a way of what the issue was, so we brought it in at 5:00 pm and they had it repaired and back to me the next day by 4:00. Great service and staff.

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

This is the place for a new or used car, great service very much respect

I WORKED WITH DYLAN HE WAS WAY ABOVE A FIVE STAR RATING HE WAS VERY HELPFULL AND DID EVERYTHING TO HELP WIYH THE PURCHASE OF MY VEHICLE YOU HAVE A GREAT EMPLOYEE AND NICE YOUNG MAN WORKING FOR YOU I WOULD SEND ANYONE TRYING TO GET VEHICLE TO SEE HIM GREAT GUY.

My Wife and I went into Huntley Ford, we met with Joon he made us a great deal on a Bronco and got us in and out Quickly. Will go back to buy another Ford their.

They were nice enough and willing to deal some. They told me that they were going to mail me some touch up paint but I have not seen it?? They did have the windshield replaced like the said they would.

Jose is the best i have bought multiple cars from him in the past years. when you get here make sure you ask for him.

There is not one thing I can think of that this car needs, but doesn't have. From the power, heated seats and steering wheels, to 36 degree camera system, it is really something to behold.

Great Service Department. JR really works hard for you. Thank you