Used Ford Expedition for Sale in Kent, OH

At this point I probably sound like a broken record, but I have to continue to give credit where it is due. On one recent visit, I took my 2016 Ford Explorer for service: (1) replace some missing door drain caps lost by the folks that oil sprayed my car, (2) oil change and maintenance, and (3) examine a small scratch on the front-right fender. Kim Wolfram, yet again, sets the standard of service excellence. 1 and 2 were handled no problem, but for 3, she, herself, procured the matching touch-up paint and patched it on her own. People, I have no words, none. I hope Mr. Klaben realizes what a true asset she is to his organization. I will take my vehicle nowhere else but to her. On a subsequent visit with my daughter's 2015 Ford Escape, yet again, Kim ensured the vehicle was mechanically safe for her return to college, but also thoroughly explained to her what happened, etc. I also wanted some Ford all weather mats for the cabin and trunk, which Kim made no big deal of and ensured we left with them in the vehicle. This is the way it is supposed to be, no muss, no fuss, just results. Klaben has this family as customers for life!

best car i have owned. the performance is great and it is very quiet. i am surprised with the many features ane options the vehicle gas.

very rarely do I enjoy car shopping since my favorite salesman moved away but the staff at Klaben made it so seem less and painless I'm sure I will return. My dad has become a "Lincoln" man after leasing his first MKZ 3 years ago. Even though we went to buy out the lease Dan Cook showed us the car we had been looking for for 3 months and 2 hours later we were driving away with a new 2017 MKZ with all the features he wanted and the price to boot! Paperwork was seamless in the transition of turning in old leased car and getting the new one. Thank you Dan and Christine for a great experience. See you in 32-35 months!!!🏆🎖🤗🤗🤗👏👏👏

I love this vehicle it has a lot of room and also can have my family save. It drives great looks good. And I save on gas. For. Large truck

This was, hands down, the smoothest experience in buying a car that I've ever had. I didn't have a lot of time to shop around, but having done previous research on the various options for a small SUV, I had decided on the Ford Escape. The number of dealers in the area is overwhelming and I wasn't sure which one to call/visit at first, but I remembered that my great-grandparents purchased from Klaben, so I decided to call them. When I called I talked with Don Batten, one of their salesmen. That was about 2 p.m. on Wednesday, June 14. I told Don what I was looking for and also told him that I was pre-qualified for financing. He got right to work and when we arrived at 5 p.m. that same day, he had one vehicle (a certified pre-owned Escape Titanium) ready for a test drive. In addition to that, he had others lined up for us to look at as well. Don was very knowledgeable and took the time to answer all of our questions. I was most impressed with how fast he got everything together for us prior to the visit. It really helped speed up the process, which, being as busy as we are, was most appreciated! We fell in love with the Escape we test drove. It had everything we were looking for - only a year old, low miles and all of the bells and whistles. And, the price was right too! And, to top it all off, Klaben was able to get a better interest rate through Ford Motor Credit than what I was offered through my other financing option! We arrived at the dealership at 5 p.m. on June 14 and left with a new vehicle, that I'm thrilled with, at about 6:30 p.m. From the test drive through the financing and signing the paperwork, it was the best experience. Thanks to Don and Jennifer for all of their help! I also would like to add that Don took the time to go over all of the features of the car, not only during the time of the purchase, but in a follow-up visit. It was very helpful! Thanks to Don and the rest of the Klaben team!

Even the bells and whistles have bells and whistles! Amazing SUV at a fair price. Strong performance. Gorgeous styling. Plenty of room. Ford has a winner here! Very happy with this vehicle.

We traded in our Xterra, because we just didn’t have any leg room with 2 full size car seats in the back. The Expedition has extra room to spare! Love our BIG family SUV

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

I’ve become very loyal to the Expedition. I have never had a problem with any of them. My last one I rolled over 150k in miles. The mileage isn’t great obviously, but the versatility is amazing!

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This SUV is a dream to drive and rides so smooth. Comfortable seating for 7 and easily accessible 3rd row seating. All the latest technology makes the Expedition easy to maneuver. Gas mileage up around 23 mpg so better than F-150. My best vehicle so far!!

I recently purchased a 2017 Ford F-150 from Sarchione Ford and couldn't be happier. My salesman, Royce and the team at Sarchione went above and beyond answering all of my questions and locating a truck with all the equipment and options that I wanted. I purchased some accessories for my new F-150 from the helpful and friendly employees in the parts department. Royce also gave me a tour of their brand new, state of the art service department which I will use in the future. Royce, Eric the General Manager and the entire team at Sarchione Ford made my buying experience a very pleasant one. I highly recommend Sarchione Ford and the F-150.

I love the exterior Ford stepped up on this one, interior is very roomy, I do not like the vents, but the vehicle itself is very nice. Rides good, but I am concerned about gas mileage. On average down the road at 60-65miles per hr the best average was 16.9miles/gallon.

Looked far & wide for just the right deal & a dealer that doesn't play games, Buzz worked with me extensivley & got me in a car i can afford & was perfect for me!! THANK U SO MUCH!! GO SEE BUZZ MCBRIDE IF U WANT A NEW VEHICLE!! Can't forget Nik in financing too, he was very helpful & kind!! GO TO GANLEY IN AURORA BEST CAR EXPERIENCE EVER!! 😀?

I'm a tall guy iFit heated seats in the front and rear smooth airbag ride mileage as expected very easy to see out of be sure to clear the radar sonar or you'll get a false reading if there's snow

I am a single mom and barley any money from an no fault accident. I was so upset and came here for a car. Brad was extremely helpful and made sure i left happy and taken car of such a wonderful place and comforting employees. Thank You!!

The Truck comfort and performance is great, my only complain is the gas mileage is bad just because you are driving a tank but that is understandable

Liberty Ford has EXCELLENT customer service. From the service man opening the door for me to my service person, Dave Catterall, it was an excellent experience. My 2008 Fusion has a passenger seat airbag recall. I have been waiting from another dealer for this & understood the parts are back-order. Preston Ford, let me drive away. Dave, at Liberty Ford advised it's a danger to my passenger, and informed me FORD would cover a rental car for me until the parts came in. As I will be having a passenger on a daily basis, this was definitely needed and appreciated advice. But really everyone there was kind, friendly, helpful, and smiling. I myself am a customer service representative who grately appreciates those who go above and beyond. Liberty Ford is my new dealership!

Not up to date styling, but a good value in a used vehicle. Lots of room, very comfortable on the highway, also great towing capacity. Down side is poor gas mileage, but you had to know that before buying.

For what I’m paying the 2018 (and on) Ford Expedition is incredible. The performance the look (interior and exterior) is awesome. This thing continues to surprise me. It beat the Cadillac Escallade in a video I watched recently in almost every category!

We worked with Sam to purchase a 2016 Tahoe LTV. He worked with us to deliver a great price and great service. I lived outside the area and they had the exact vehicle i was looking for. I asked questions to confirm the options and the quality of the vehicle. Sam was responsive and everything seemed in order so we made the trip to purchase the vehicle. When we got there the vehicle was detailed and ready for us. It was the exact condition that was described and we completed the purchase. The process was smooth and everyone there was courteous and professional. I would recommend Sam and the dealership to others.

Beautiful family car to own. Reliable, and roomier. It has all the features you need. Fully loaded and drives very smooth. This car will last long for years to come

I like it I just came from a 2011 Pathfinder and get 23 mpg on the freeway back and forth to work. 3 better than my pathfinder

Solid, comfort, reliability. Luxuries in everyway. my favorite is the heated/cooled seats an the feeling of not being confined - very spacious. I wouldn't buy any other vehicle.

Planning my retirement I decided to purchase this vehicle aligning my retirement with the vehicle being paid off. I had owned trucks before & knowing I would be doing side jobs I thought I'd rather go SUV instead of truck. As long as the seats could go down and allow me to put stock in the back. WELL, that's was easley met, this vehicle is a luxury suv filled with comfort, style, high performance and technology. Something to make retirement years worth it

So I am not new to buying cars online but typically I fly to the dealership and inspect the car prior to purchasing. This was my first experience of buying a vehicle and having it shipped to me without seeing or test driving the vehicle. Needless to say I was very nervous, especially because the price was so much lower than other vehicles with the same year and mileage. I meticulously looked over the pictures and reviewed the CarFax. I also read many of the reviews listed on the cars.com site and this was the deciding factor to make me buy. I could not be happier with the purchase. This was the easiest most seamless purchase that I have had. All my questions where answered immediately and honestly. They worked extremely hard to find the cheapest shipping price for me (and quick). It was a great experience! The car was better than described, they tend to not over describe the car I am guessing to make sure that you are not disappointed. I do want to remind you that you are not purchasing a new car and you should expect some wear based on the year. With that being said, I feel my car was excellent for the year, miles, and price. It runs smoothly, does not have any lights on, and everything works as stated in the online description. Granted I have not put a lot of miles on it at this point but I could not be more pleased thus far. This was a big risk as you can imagine, but I asked a simple question and feel that I received an honest answer (would you purchase this car for your family site unseen). Without hesitation, I got a simple yes and that he had actually considered the car for his family but decided to wait another year to replace their current car. I encourage you to give the dealership a chance with an online purchase. They seem to display all the characteristics you would hope for in a family owned business; honesty, integrity, individualized customer service, and pride in the work they do. This will be the first website I check when I need another car because of the experience. The only negative I can list is my daughter is claiming the car as hers.....but nothing related to the car or the purchasing experience.

This is a great car! Plenty of leg room and comfortable for long road trips. This vehicle has all the latest technology and an excellent sound system.

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

It’s nice.a lot of money for this suv but what vehicle is cheap.if it is reliable then it would be worth the price. After all it a ford .?

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

I traded in a 2016 Platinum Expedition for a 2018 Platinum Expedition. I was absolutely blown away by the difference. This is like driving a Lexus. The fit and finish are perfect, super quiet ride, every gadget you could want and then some. It is a tremendous value for the luxury you get. You have to test drive it to believe because I was skeptical as well. could not believe the difference.

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

Love the room it has couldn’t ask for anything better it has everything we wanted and needed! Thanks to Kermit for getting us in it.