Most impressed with the service mgr/Mr. J. Johnson and his staff. They keep their word!! Much better than the last kid clown that occupied the position prior.
2019 Ford Expedition Max Limited Review
Great truck.
by Wnanpooh from Winslow AZ
December 1, 2018
5
Traded in. 2018 Toyota Tundra. The Ford F-250 is such a step up from the Tundra. Smooth ride with lots of energy in its pick up of speed.
Very good job on a great truck. The only negative would be the the $1500. part that failed before 60,000 Miles. Not All Star, (FORD) Parts should be made in USA!
Cindy in the service dept, was excellent. I brought my fleet vehicle, a 2015 Ford Fusion Hybrid in for a part recall. She promptly set up an appointment which was convenient for me. Also, I had just upgraded my cell phone, and it was no longer sync'd with the Bluetooth device. Cindy took great steps to take care of this. Now, everything is fine. Cindy was courteous and helpful and provided great service. I will request her as a service advisor when coming in for future service visits.
When ever possible I always bring my F250 for to the Prairieville Ford dealership. Every repair they have done for me there is top quality. This time I got a warning message on my dash saying I needed to change my diesel fuel filter when I was on the way to work. That is something you can't let slide so with out an appointment I stopped by All Star, showed it to Casey Griffith and she worked me in with out too long of a wait. Thank you !
My wife recently took my Ford Escape in for a leak caused by the drain from the sunroof. The shop preemptively fixed my recalls for me that I wasn’t even aware existed and got me back in my vehicle the same day. Excellent service all around and quality interactions throughout.
2018 Ford Expedition Max Limited Review
Kids think it is a limo
by ATX father of4 from Austin, TX
April 24, 2019
4
Great room inside for the whole family. The captains chairs provide a great walk path to the roomy rear seats where the older kids prefer to ride! A far cry from the last 3 row vehicle we had when nobody wanted to be in the back row. Fuel economy is a little less desirable than I was hoping for but it is good for how large the expedition max is. The 360 camera makes parking it much easier.
When driving it, the vehicle doesn’t feel nearly as large as one would think by looking at it!
I purchased a 2016 Honda CRV from the DesPlaines Honda Autonation dealership.Our sales associate, Jericho Davitto, was extremely friendly and helpful. He helped us find just the right model that matched our preferences. Jericho was great in explaining the details of the various features available in the different models and was extremely patient with us throughout the car purchasing process. In fact, I noticed that everyone on the sales staff were friendly and courteous. Jericho made sure the car buying experience was hassle-free and fun! I am very glad I went to AutoNation in Des Plaines!
2019 Ford Expedition Max XLT Review
luxury SUV
by robertjfeezor from Daytona Beach, FL
May 9, 2019
5
I traded in a Suburban and this has all the benefits of that size vehicle but it drives like a luxury car. I absolutely love everything about it. Perfect combination of size and comfort. The best road car I have ever ridden in.
I have always wanted a updated vehicle and they made it happen for me they were deicated to helping and they went beyond regardless of my credit.Kevin was great I would recommend if you need anything orr VW is the place to be
I went in yesterday because I was having problems with new batteries I put in my key fob. Service just closed so I asked Sales. They asked me if I put the batteries in right I told them yes, they checked, and they were wrong. AJ fixed the batteries in the remote in the car started just fine with the keyless remote 😃. Even though I didn???t buy my car here, I take it here for Service because this is the only Ford dealership I trust.
Filled out our paperwork and they worked on our deal for 2 weeks to make sure we got a good vehicle for the right price. Thanks!!
2018 Ford Expedition Max Limited Review
Never thought a V-6 could perform like this!
by DJAucutt from Baton Rouge, LA
March 12, 2019
5
I traveled from Baton Rouge, LA to Katy, TX for this vehicle. Performance is stellar. This was a used 2018 Expedition Max (rental, I think) but nicely equipped. Purchased at about 29,000 miles. Body and interior in fantastic condition. There was only one key fob, so the dealer allowed me to purchase a 2nd one and promptly reimbursed me. The only problem I have noticed is a rattle in the sun roof. Car Fax has indicated there is a recall for some other problem. I will take it in to a dealer in Baton Rouge and hopefully have both items fixed.
Worth the drive from Okc! Smaller dealership without the lavish environment but that also means better prices and great customer service. We really enjoyed our experience in Chandler.
2018 Ford Expedition Max XLT Review
My all purpose vehicle
by Susan from Weldon, IL
May 16, 2019
5
Love this car. The finish inside is beautiful, leg room is abundant, and the ride is smooth. I can go to the grocery store or out on the town at night in luxury!
My review is a little late, as the vehicle was purchased last month, December, 2015. After some initial texting, emails and missed phone calls, we were finally able to meet with Samuel to select a vehicle. I had previously informed him of my financial situation and the type of vehicle I was interested in. We finally made a decision on a used Volkswagen Jetta that I liked. I also had the pleasure of meeting and speaking with Kenneth Jones and Ron Jackson as well. Overall, this was the best car buying experience ever!!! I would recommend David McDavid of Frisco to anyone wanting to purchase a new or used vehicle.
2018 Ford Expedition Max Limited Review
This SUV is smarter than some people
by cj from New London, MO
May 8, 2019
5
The Expedition has plenty of room for my grandchildren, decent mpg, and loads of comfort. Beats any other model hands down. This should last me years.
Excellent service from Dennis Thompson when I brought in our Accord for a 120K check-up. He was very organized, explained everything clearly, and followed-up to ensure all the work was completed in a timely fashion. Thank you Dennis!
We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.
2019 Ford Expedition Max Limited Review
Most comfortable SUV we have owned.
by Jim, retired from Gainesville, Florida
March 29, 2019
5
We like how this SUV handeles . It provides plenty of room for luggage and room for people. The ride is very comfortable on long trips. The seats also make it easy for long rides.
Had and issue with my stereo. Made an appointment and took it in to have it looked at. My service rep was Justin Reed. He was very great right from the start. I purchased a Ford Fiesta hatchback from Peoria Ford and my last visit was not so pleasant, so I was a bit nervous about how it would go. Needless to say I was very pleasantly surprised. Justin took good care of me and made sure I knew what was going on the entire time. The waiting facilities were also good. The only criticism I have about that is they should sync their big screens so there isn't multiple audio signals. Too much to try and listen to. Luckily I brought my iPad and they have free wifi. Very pleasant experience all around mostly thanks to Justin. Thanx guys.
It went fine. I received a recall notice for my Rav4, called and booked an appointment a few days before. Upon arriving at the dealership (my first time there) I was directed to a shorter line for people with appointments, which I appreciated. Kimberly took down my information, got my keys and told me it would take about 2.5 hours. This seemed pretty long, since I was waiting for the car. But it turned out to be only a little over an hour, which was great. They had a little bit of a mixup trying to bring my car back to me after the repair...that took about 15 minutes, but the repair got done and I'm happy.
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