Used 2023 Ford Explorer for sale near Carpentersville, IL

I work 3rd. So I set up an appointment online. They set me up with Dylan. Dylan contacted me via text. Asked what I'm in the market for. I gave Dylan a run down. We set up a day & time. When I arrived Dylan had A few trucks lined up & ready to go. I gave more in detail on what I was in need of. One being the 3.5 twin turbo. Found a truck after looking at several of them. Only issue at the time was no trailer hitch. One of my requirements. Dylan had that taken care of. Kunes paid for the new hitch to be installed. Everything went smooth from start to end. Dylan is a great guy to work with & made everything pretty much pain free. Even took care of lunch. What happens next is what is Important. After a month of owning the F150. I put new rims & tires along with running boards. Come to only find out one major thing was wrong. It didn't have the 3.5 twin but the 2.7. Lets just say I was pretty upset & felt taken for. stuck with a truck I couldn't use. I left a pretty crappy review. I contacted Jesse the general manager. I Explained the situation. He talked to Dylan & got back to me the same day. Dylan being a standup guy owned up to the mistake & both Dylan & Jesse went more than out of their way to make all right. They got me a bigger truck more than I expected it to be. They removed the rims & tires from the one truck to the other. The truck they got me was clearly worth much more money But kept the number the same. Mistakes happen for a reason. How those mistakes are handled is what's key. Kunes stepped up to the mistake ^ made it right. Thank You!! They proved to have an honest sales team & proved they want you to leave happy. They have my trust

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

We purchased the Van and were out the door within an hour, and they had one of their guys deliver it a couple hours away which was awesome. Definitely recommend Russell who setup the deal for us.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Easy check in, and not a long wait time. When service was complete the service person went over what was completed and checked and advised me of any concerns.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I worked with Kostya Reznik, who worked very hard for my business. He knew I was looking for a very specific used vehicle, and he checked in with me every couple of weeks to answer questions and update me on inventory. In the end, I did not buy from him, but he earned my respect nonetheless. He is knowledgeable, hardworking, thoughtful, and respectful. He will work hard for you. I ended up purchasing a pre-certified Kia Niro PHEV from another dealer, but if I were shopping new inventory, Kostya would be my first call.

I had a great experience at Old Orchard Nissan. Antoni was very knowledgeable and helped me and my family with new Nissan rogue. Couldn't be happier with my purchase. I also get a better deal than i expected. Will be telling my friends and family about Antoni.

recently purchased a vehicle from Old Orchard Nissan, and I couldn’t be more satisfied with the entire experience. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful — no pressure, just honest service. My salesperson, Jason Chu, was knowledgeable, patient, and took the time to answer all my questions. They helped me find the perfect car for my needs and made the process feel smooth and stress-free. The finance team also did a great job explaining everything clearly and worked to get me a great deal. The vehicle was clean, in excellent condition, and exactly as described. I truly appreciate the transparency, integrity, and care that went into every step of the process. Highly recommend Old Orchard Nissan to anyone looking for a reliable vehicle and top-notch customer service. I’ll definitely be back when it’s time for my next car!

Buy from Keith G he does'nt push you and he makes you feel at ease picking a car out .

From the time I walked in to the dealership, to the purchase of the vehicle, the staff was attentive, easy to work with!! George, my salesman was always available and Suha the general manager made everything easy! I’ll definitely keep this dealership in mind when it’s time to upgrade my VW! I’ve been driving VWs for 15 years and love them. Elgin VW did everything I asked for and the local dealership in my town wouldn’t even come close to the price! Way to go George and Suha!! Great to work with!! Love my new Tiguan!

I went in order to get a used electric car, and got a very nice one for a good price. They were willing to lower the price for me and remove several fees. Thank you, Steve!

We purchased our 2nd vehicle from Sunrise Chevrolet in Glendale Heights, IL. Mike Solare and the team who helped us were amazing to work with. they went way above my expectations to find us the perfect match. A custom Red Traverse was what my wife desired with a payment that matched her trade in Traverse. We got it back when interest rates were really low and we didn’t think it possible. GM Dan Schomer made sure we were cared for and Mike Solare made the magic happen. We are very excited about our purchase and advise everyone to go see this awesome team help you into the car of you dreams!

In spite of my mobility, Sales-Chester, did outstanding job. Attention to detail, helping to setup Test drive of The Ford Edge, & working as an overall quarterback to keep everything moving. A great experience!!

After enduring several negative experiences with high-pressure salespeople and questionable tactics, my wife and I visited Golf Mills Ford in search of a pickup truck. We arrived cautious, expecting more of the same, and were clear about wanting to explore their advertised vehicles and similar trucks in their inventory. To our delight, we met Martin, who completely changed our perspective. Martin was exceptional—welcoming, knowledgeable, and attentive. He promptly showed us the truck we were interested in, provided detailed information, and guided us to several comparable vehicles on the lot. There was no pressure to make an immediate decision, allowing us to leave and reflect comfortably. Three days later, we returned ready to purchase, and Martin worked seamlessly with our financial timeline. The next day, we drove our new truck home. The no-pressure approach and Martin’s outstanding service made our experience at Golf Mills Ford truly refreshing and enjoyable.