Used 2023 Ford Explorer for sale near Cedar Knolls, NJ

I always had a good experience with the service dept but today I was being taken advantage of. My 2018 Jeep Compass has only 30,000 miles and I was told by the advisor that it needs overall service and price would be $800 . I showed him the schedule that I was emailed and it was like $250 so I told him to just give me my free maintenance service that I usually get. I even showed him the pdf email. Also I brought my car in at 7:30 am on the line and he said that it should be ready by 9:30 and will call me. He never called so I just called service at 1 and it is ready. Next time I come for service and an advisor takes advantage I will ask for the Manager. I have friends that are retired from sales and service dept and I asked them and they said the advisor definitely was taking advantage of me; that there is no way 30,000 miles needs all that.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I am happy to announce that the dealership and I have finally called it a day. I worked with Martin. We discussed and settled on reasonable grounds. I am simply glad that the matter has been resolved, it’s over and now we can put this behind us.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I had an amazing experience working with Juan at the dealership! From the moment I walked in, he was friendly, professional, and patient. He really took the time to understand what I was looking for and never once made me feel pressured. Juan explained everything clearly, answered all my questions, and made the whole process smooth and stress-free. He went above and beyond to make sure I got the right car at the right price, and I couldn’t be happier with my purchase. If you’re looking for someone who truly cares about their customers, I definitely recommend asking for Juan!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Quick Lane and Chris Rosal are simply fantastic!! They take care of your oil change and whatever else you need!! I have been with Rt 23 Automall 10 years leasing and they simple are the BEST!!!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Been going to all American fire for years. Always satisfied with their service and professionalism

I’m lucky to have an awesome advisor Titiana remembers my name that’s the first she is always pleasant and not pushy

My experience with purchasing a car at Nielsen Ford in Morristown was excellent! After seeing an advertisement on Facebook for a 2024 Ford Edge Titanium SUV, I stopped by the dealership and Orhun Varol was the salesman who helped me. From the Test Drive to the negotiating selling my current car to Nielsen Ford, Mr. Varol kept things going smoothly. He took the time to answer all my questions. I drove out of the dealership a few hours later in my new car, thanks to my excellent salesman Ohrun Varol. A+++

The staff was friendly, kept me updated on the vehicle, and were very professional. I would use their services again.

Easy appointment, Quick, clean service, comfortable waiting area, short waiting and service time, friendly service personnel. Will continue to get service on this car at this location

This spot feels like home. Super welcoming. I wanted to wait a month to give a review to make sure the car was in a good condition and sure everything runs good. Extremely happy customer.

Great service. Friendly and knowledgeable staff. Truck runs great with no problems. Would recommend to friends and others. They make having your vehicle service easy.

Well beyond the usual expectations of service by checking on brakes and tires, the former recently replaced and the latter nearing the end of their service life!

Louis was very friendly and answered all if our questions. He knew his Ford Ranger and was able to tell us al we needed to kniw about the truck. We drove from PA, an hour and half away due to great service he also gave our son. Finance guy Victor was helpfull also!

My variceal was delivered a couple weeks early, but was not informed that I needed to complete purchase earlier as well. It made me scramble to get to dealer as I was traveling. All worked out and hopefully Ford will take notice so this problem is r=easily resolved.

I came in looking for a Honda and left with a beautiful Mercedes, thanks to Jessica and Bm motors team for they’re effort to get me into my new vehicle, they made an excellent job.

Our sales manager James (Jimmy) Kirchner was especially helpful. He explained everything clearly to us, got us a great deal, and provided a hassle free buying experience.

Called to set up a time to come in. Person on phone named Jena was great. She helped me through everything I needed She made it an easy experience. Highly recommend this place.

Their service department is alway impeccable at Ford on Rte 17 S Paramus. Michael was the only service representative on Saturday 7/9/25 & he was fantastic. That why I drive a Ford. Thank you 😊

Service department is outstanding. Joe goes above and beyond. This department is a credit to Nielsen Ford. If you are seeking courteous, honest, and excellent service, look no further.