Used 2023 Ford Explorer SUVs for sale near Trophy Club, TX

Best buying experience I've ever had. The entire team is amazing! Gilbert Cuellar and my original sales professional ( who i did not get his card) are extremely helpful and performed beyond expectations. Jorge Alvavez, my business manager, was efficient, professional, and made experience very comfortable. Brandon Young, GM, thank you so much! Pleasure meeting you.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Jaymes Becker was extremely helpful, from the moment we walked in to the second we left. He was a huge huge help

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Repaired our VW air conditioning unit in three days. Another dealership failed to repair it in three attempts covering a period of over a month. Clay Cooley was courteous and exceedingly professional in conducting their repairs. They kept me informed on progress at each step and once repairs were completed, readied the car for pickup.

Lleve mi troca por un recall y la arreglaron rápido me atendieron muy bien y muy buen servicio 100% recomendado si no tienen raite de regreso a casa ellos te llevan a tu casa quede muy satisfecho con el servicio gracias clay cooley

The best. I would never go anywhere else for service or to purchase a new vehicle. Classic Kia is the best and appreciate all the great service always. 🙏 Kia driver since 2014

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!

Tommy was great during my car buying process. He was kind and very helpful. Didn?t pressure me in to anything! Answered all my questions and was patient.

Hats off to Dave Pownall at Moritz Chevrolet in Fort Worth for an exceptional car-buying experience! Dave, the Internet sales manager, sold me my new truck with complete transparency and no pressure sales tactics. Ricky in finance was great to work with too. Despite having my own financing, he was a pleasure to work with. Moritz has outstanding online reviews and I can see why. We will be back when we need to purchase another vehicle.

Elvis did a great job. He explained the services I needed. I understood everything without feeling any pressure. The customer service was outstanding.

Was a very easy process. Got a trade in value for our vehicle ahead of going to the dealership. Car was ready for us to see when we got there. They didn’t try to put us in anything other than the vehicle we were interested in. Whole process from when we got there to driving off with the new car was only a little over two hours.

JR in service did a superior job for me once again. There are two dealerships closer to my home, but I find the extra driving time is well worth it with the value & service provided by Richardson Chrysler Jeep Dodge Ram. Thanks again JR in service!

Was very pleased with the service. My sales rep Krista was great. She was knowledgeable, patient, answered all my questions and helped me walk out a happy customer. She was reachable via phone and text which made things much easier. Overall experience was great. I would return here to purchase a vehicle and would definitely send others

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Great service, smooth process. I found the vehicle I wanted at a great price. Everyone was very friendly. I will certainly consider Grand Prairie for future purchases.

DT Carter was an awesome salesman. Delivered my vehicle 3 hrs away. Excellent customer service. Salesman very friendly. He helped me get the discount and I was very pleased

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.