New and used 2025 Ford Explorer for sale near Plainfield, IL

Melissa in service was top notch. Extremely professional and knowledgeable. Gave an estimated timeline along with regular updates. Vehicle was completed (and washed) ahead of the expected completion time.

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Excellent experience purchasing my new Ford Bronco from Westfield Ford. Jay R. My sales consultant was very friendly and informative and definitely went the extra distance to make sure we were pleased when th our experience.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

Did a fine job on my truck .A. A . A . as good as it gets Until next time we meet again. Iam sure something in the D. E. F. system will FAIL.....

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

Everything was wonderful from the time my wife and I entered the dealer. Clean dealership, great service and super friendly staff. Would highly recommend this dealer.

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

Miriam was so awesome I think she should be sales manager. She also deserves a bonus the minimum should be $10,000.

I had an issue with my A.C,had earlier taken it to some mechanic but they couldn't fix it so I thought of taking it to Metro Ford.They were able to detect the problem after some diagnosis and the problem was eventually fixed.These guys have good customer service and their waiting area is really nice.

Love the sales team very helpful and professional. They are great helping you with the right car and price that fit your need .

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

Vehicle was diagnosed and repaired in a very timely manner.

Very great! I worked with Billy in sales. Very fair and helpful, no gimmicks. I trades in old truck and bought a new F-150. Very fair on trade in and love my new truck! I highly recommend!!!

Well, experience at dealership was good only wish I would have kept old truck. The 139 point inspection on truck I purchased was pencil whipped. Multiple issues my local dealer had to fix first 2 months owning it. 80% of them should have been found on inspection. I'm very happy for having Ford Advantage which covered almost 4K in repairs.

I bought and get my vehicle serviced here because I enjoy working with the people at that company. I have been working with them for years.

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

Excellent experience with the dealership and the staff I?m a repeat customer for life and I definitely will refer friends and family to this dealership in all my years of buying cars. This has been the best experience I have ever had so I?m customer completely

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.