New and used 2025 Ford Explorer for sale near Shadow Lake, WA

Good service excelente by Zishan. I’m so happy , I appreciate the service provided so would recommend

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

Very knowledgeable and helpful. Cameron, salesman and the finance department were efficient and friendly. I'm not a person of a lot of words, so 25 is long! Great work.

I always have the intention to write a good review when I get good service but seem to rarely follow through. In this case I was so happy with the sales & management at sunset ford I had to make sure to take the time out and give them a 5 star review. I ordered my F450 bout 10 months ago.. I had handshake deal with donny who was the sales person at the time. I offered to place a deposit but he assured me it wasn't needed.. about a month before my truck showed up I received a call from Dave Bouge, he let me know that Donny retired and he was replacing him as my salesperson. Ofcourse my first thought was if they were going to honor the price that donny quoted. I sat down with Dave and Ray (sales manager) and when they presented me the price it was about 13K more than I expected.. I knew there was a premium for this particular truck because of Covid and the chip shortage so I was already anticipating a higher price. I explained to Ray that I understood this particular truck is selling higher than msrp but donny had already quoted me a price. I didn't have a contract or any paperwork to back it up.. but Ray said hang on let me take a look at Donnys files.. Ray came back a few minutes later and slashed 13k off the truck.. Ray said "I saw donny had scribbled this number on the bottom of the build sheet so we're going to honor that price" Obviously I was super happy.. I think I was most impressed by the fact that I didn't have to argue or give any sob stories to get the price that was quoted. Ray just honored his salespersons word and that showed great integrity. Ray also said he would rather earn my business for life than make extra money on a one time deal, which he did because I would definitely buy from Sunset again. ~Chad S

Nice facility, Alper did a great job getting to the bottom of the transmission issues. He communicated well with me and I look forward to working with him again.

Wonderful experience! The staff is extremely friendly and knowledgeable. All future maintenance work for my F-150 will go through Sound Ford.

Best service experience I’ve had. Jr and his team care about their customers! Quick turn around on repairs. My car didn’t have to sit forever.

Very easy experience. In and out within an hour and no hassles. Staff was polite and friendly.

I bought a New Ford which I love. I took it in to have some accessories put on and met this wonderful service person named Brian. He had the accessory put on and had me out of there very quick. Plus he washed my car. He told me next time I need service they will come to my house and pick my car up and bring it back to me when the services is done. What a great place thank you everyone at Sound Ford.

Been shopping for a 2024 Maverick for about a month online. Had some other contacts with Ford dealers in the region. The Sound Ford folks very quickly offered one with features I wanted and even got it below MSRP. Made an appointment, paid cash, drove away in about an hour and a half. Good customer service, very considerate folks. In my case, I paid cash, but they seemed well set up to discuss financing if needed and trade-ins. No last second changes, added fees, delivered what we all agreed on. Kinda what buyers want so they can figure out what they can get. Also compare this review to what Pierre Ford in Lynnwood offered (after they knew what I requested and would pay cash: $2000 above offered price if I didn't finance with a "preferred lender" and have a trade in. Plus, the cars they wanted to show had all kinds of stuff I didn't ask for. Give Sound Ford a try, they seem very straight forward if you want a car. Thanks.