New and used 2025 Ford Explorer for sale near Suffield Depot, CT

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

The sales person Andre, the sales manager Josh and Bill are very helpful through the whole process and I look forward to future meetings with service oil changes and maybe buying some products from them

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

We bought a used Mustang from Gengras. Our salesperson was Jake Secondo. He said he was 21 but seemed older with his knowledge and help. i wish more salespersons were like he is. he had car smarts, respect, great listening skills and just an all around nice person! See Jake for a great buyin experience!!

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

Introduced to the Torrington Ford Lincoln team through a family friend who had a positive buying experience. The team at TFL was FAST. Reached out via phone at 6pm on a Friday, had quotes early AM Saturday and had the purchase in motion before noon on that same Saturday. The team was knowledgeable and very well rounded. They listened carefully to the preferences I desired, presented the various options and were efficient. The sales executives, CFO and CEO were all involved during the process, and the well rounded culture of the group was impressive and made the experience all the more comfortable. As a buyer its important to see the various parties to get a feel for the credibility of the dealership/point of contact and the TFL team was excellent in that regard. I'd recommend the group to anyone interested in a Ford/Lincoln model, even if they are outside of the natural territory (location). I came from central Massachusetts to purchase a vehicle, and I plan to do it again because the experience was that superb.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Salesmen Tom Callahan was professional and accommodating. He took the pressures off shopping for a pre-owned vehicle. I will be back to see him when I buy my new car in the new year!

The sales department did a great job finding me the perfect pre-owned Ford. Thanks again!

I found my experience at Gengras Ford to be most favorable for many reasons. My Loncoln MKZ had a bad water pump which unfortunately is a very difficult and expensive repair because it's located inside the engine behind the timing chains. I had it quoted at another service center and they quoted the job but said they were not even interested in tackling it. I then had it towed to Gengras and they gave me the same price along with a video of my car showing exactly what was wrong. My car was finished just a few days later and came out great. Shortly after that the spring broke on the strut in my front end so I brought it back. When they quoted it I explained I didn't have the funds to pay for it at that time due to the water pump repair. The service manage then very kindly gave me an enormous discount so I wouldn't have to drive the car in an unsafe condition. He only charged me for parts which absolutely blew me away. My car is perfect now thanks to their great work and generosity. I would also like to mention their friendly, professional staff and immaculate facility. Even though it's a bit of a distance from my house, I plan to use them on all my future repairs and new car purchases.

John Veiezis provided excellent service in finding me a 2025 ford Maverick. Alia Fraser’s explanation of the features on the new hybrid were very informative and easy to understand. The finance people made it easy to get through the process. All and all the people at Gengras Ford made my buying experience easy, without pressure or stress. Highly recommend these people.

Check in process is super easy, very friendly. They check for recalls and offered me to use points for the service They take care of your needs, excellent service!

Went in for oil change and tire rotation. The friendliness of the service people and the quality of work is why I keep going back!

We utilize their mobile service for our commercial vehicle fleet and highly recommend! Mike and Tiffany is service are amazing to work with! They are always welcoming and accommodating with our scheduling and service needs!

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.

As an elderly lady, I have every confidence in them. They are nice to me and always help me with any concerns I have about my car.

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

Jordin my service advisor was very helpful, transparent and caring with advise and reviewing needed service. Jordin kept me advised of time frame needed for service and at the conclusion of my appointment walked me through all service done. Addionally he answered all my questions to my satisfaction.

Tom was incredibly helpful. He worked with my schedule, worked with my warranty company and got the repair done on time. I have been getting my repair work done at Torrington Ford for twenty years and will continue to do so.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.