New and used 2025 Ford Explorer SUVs for sale near New Hartford, CT

My experience with Lombard Ford was extraordinary. The website and online information are accurate and well organized. As a result, it is easy to shop for cars only and find a car that fits one's needs. In addition, it was straightforward to set up an appointment for a test drive. Our sales consultant Mark Jones was fantastic. He explained everything my wife and I needed to know regarding the car we were interested in detail. He is friendly and very knowledgeable. He was transparent when describing the features he thought were important when buying a vehicle. The finance manager Mike Mans was phenomenal. He is exceptionally polite and trustworthy. The level of detail of his explanations was outstanding. He went above and beyond when discussing the multiple financing options available. He puts his clients first at all times. He was genuinely interested in understanding our situation and made enormous efforts to get the best deal for us. He will not give up on you. The buying process was smooth. Mark showed us the car in detail and gave us a tutorial on everything we needed to know about the vehicle. He took the time to help us connect our phones to the car, set up essential safety features and other essential aspects that helped us understand how to take advantage of all the available features. The car model we found in their dealership had all the features we were looking for for a price below the average for other Ford dealers. If you decide to buy a car from Lombard Ford, Mike will make sure you know every single detail in the contract, warranty, car maintenance and service, and much more. After we bought our car, the CEO Rob Lombard came to meet us. He was happy to know we had bought our vehicle and congratulated us. He expressed his gratitude for us choosing his dealership and offered help with anything we may need in the future. We had such a pleasant conversation. It made us even happier to have gotten our car from them. Lombard Ford is a true family, and they will make you feel welcomed and appreciated. I am highly impressed with how much they dedicate their time to provide the best experience to their customers. It has been the most outstanding business experience I have ever had. I highly recommend anyone considering buying a Ford vehicle to take the extra time to drive to Barkhamsted, Connecticut, and get to know this wonderful place.

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

The sales department did a great job finding me the perfect pre-owned Ford. Thanks again!

I found my experience at Gengras Ford to be most favorable for many reasons. My Loncoln MKZ had a bad water pump which unfortunately is a very difficult and expensive repair because it's located inside the engine behind the timing chains. I had it quoted at another service center and they quoted the job but said they were not even interested in tackling it. I then had it towed to Gengras and they gave me the same price along with a video of my car showing exactly what was wrong. My car was finished just a few days later and came out great. Shortly after that the spring broke on the strut in my front end so I brought it back. When they quoted it I explained I didn't have the funds to pay for it at that time due to the water pump repair. The service manage then very kindly gave me an enormous discount so I wouldn't have to drive the car in an unsafe condition. He only charged me for parts which absolutely blew me away. My car is perfect now thanks to their great work and generosity. I would also like to mention their friendly, professional staff and immaculate facility. Even though it's a bit of a distance from my house, I plan to use them on all my future repairs and new car purchases.

John Veiezis provided excellent service in finding me a 2025 ford Maverick. Alia Fraser’s explanation of the features on the new hybrid were very informative and easy to understand. The finance people made it easy to get through the process. All and all the people at Gengras Ford made my buying experience easy, without pressure or stress. Highly recommend these people.

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

Had a great experience buying my truck with monaco!!! Would definitely recommend to anyone who is looking for a vehicle to take a look at monaco glastonbury!!

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

Dan hear my issues and worked with me to accommodate my issues and did so in a timely manner, he knew I had a medical appointment that I could not miss and he kept me informed on the process of my vehicle

Very friendly and helpful from Kevin D in sales to Nate in finance! Everything went very smoothly and I am very happy with my purchase!

Dakota had me signed in quickly and service was done while I waited in a reasonable time frame. All around excellent service on my 2022 Lincoln

Absolutely fantastic, especially Tony, he is wonderful. Every part of the transaction was easy and well executed.