Used Ford Explorer for sale in Alexandria, VA

Recently before a routine maintenance visit I was a little concerned that I had a warning light for servicing so customer service offered to reschedule my appointment to an earlier date. That was so helpful and many thanks to Osbaldo my service advisor throughout my visit. Whether the wait is within or away from this servicing department, it’s very comfortable and stress free because the updates Safford provide are so helpful and informative. The courtesy you provide throughout is amazing and always a welcoming atmosphere . No matter what the service is, it’s accurate and efficient. Previously I’ve been very happy with my 2 different purchases from Safford. Also I’m still very happy Safford, that years ago (not sure how many years it’s been) you were able to make the move from your previous location which was a little cramped for your servicing 👍🏽

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

EXCELENT SERVICE BEST BUYING EXPERINCE I HAVE HAD. THE WHOLE EXPERINCE WAS SMOOTH FROM BEGINNING TO END. 10 STARS

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

Chris Vanmeter sales consultant at Tedd Britt of Firfax is the Best, he did answer all our questions, and help us to get the vehicle that we want, even when other Big dealers in the Region turn us down, he is a very pleasant person to work with. Thank you so much Chris, and Mark for all your help. We strongly recommend Chris at Tedd Britt of Fairfax if you're looking to get a vehicle.

Good experience, very nice handling and easy to manipulate all the features. Mine is the limited version and it is really a nice and enjoyable car. Not sure it’s the in 50 plus years of driving but it is darn close.

Amazing service, very quick with no surprises and very little I had to do on my end. Plus the car that I bought has no issues that I can see and seems overall very well cleaned and cared for.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

My experience at Koons was great.They really made you feel like you were family.from my sales representative Jeanie,who was super cool to work with,to my financial manager Marwa Razmowar you guys were amazing. Good job.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Nothing but the best customer service and financial advisor. Mohsen and Saji we’re competent, knowledgeable, and very professional. I’m sad and sorry to hear others didn’t have as pleasant of an experience as I did, I highly recommend both of these fine gentlemen for their entire process of buying a new car.

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

I recently purchased a vehicle from MemberCar and my experience was very positive. From the day we met, Sheridan was prompt in following up on messages and willing to work with me to get me into the car I wanted. In fact, the entire team are customer oriented and personable. MemberCar is a small dealership, but they are big on customer service and appreciation.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

While my husband and I were visiting our son in Virginia from Buffalo, we experienced an issue with our Ford F 150. We thought we would be out of luck as it was late on a Saturday morning. With the help of Heidi in customer service, we were able to connect with Endzo. He was very honest and friendly, and we felt like we were valued customers even though we had just met. He even arranged for their shuttle to take us back to our son's apartment while the truck was being serviced. He was able to get our vehicle serviced and returned to us the same day! They did all of this for people who live six hours away. Koons went over and above our expectations. I would highly recommend Koons, especially Heidi and Endzo.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

This is the second time in five years that I have purchased a new Infiniti QX80 SUV from Craig Sargent at the Chantilly Infiniti. Craig is my guy!! Event between purchasing new vehicles he checked up on me, and always made sure I was satisfied with my purchase and the buying experience. He's a great dude, very knowledgeable about all things Infiniti, and he always makes the car buying experience pleasant! Craig Sargent is the only car guy I trust, which is why I only buy my cars from him!!!!!

On my third explorer. Tried switching to a Durango and went back after 3 months lol. Great, reliable car! Super comfy! At 47k miles so far never had any issues (so far) except my hood started to rust but ford has a 5 year paint warranty so just had a new one put on a month ago and it’s perfect now

The service staff is great! The technicians always provide the best service for my vehicle. Everyone is very friendly and extremely helpful! Mike Daley in service is excellent and service mechanic Eric is outstanding!

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

The sales person Nelson was extremely nice and helpful but after a bit management was very rude and I hope to not see him again.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

Interior and exterior design is excellent. Plenty of power, dependable, easy regular maintenance and everyone loves it. From Audi's back to Fords and the Explorer is it for me!

Capital Auto put me in the car I have been searching for. My Toyota Highlander was totaled, and I wanted another one. Patrick was able to find my new Highlander. Thanks Patrick 😊

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

My review on the 2021 Ford Explorer XLT model is that this is the SUV I ever owned also is my first SUV but to say that things I really like you said 360 Copilot cruise control it stops for you automatically slows down for you automatically drives for you automatically what more can you ask for it's got comfortable seats my seats are heated my steering wheel is heated I've got a moonroof that's beautiful when you open it and it's huge it's double moon also 300 horsepower keeps up with the Mustangs and the Chargers and the faster vehicles that are out there on the streets but it's also a family vehicle so I don't like to get on it too much but it will go over a hundred miles per hour easily overall I give this a 9 out of 10 and the only reason why I don't give it a 10 it's because it gives a stupid beeping noise if you walk out of the car with the keys in your pocket and it's running and it's done that to me many a times

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

Best car for a long ride especially with multiple people. Quiet inside. Lovely interior and very comfortable. The power with the turbo is awesome but it does kick a little when engaging. Very nice looking vehicle. Sits up but not too high you have trouble getting into.

I recently purchased a pre-owned Audi Q8 here and had an excellent experience with my sales consultant Bob Derby. I am very pleased with how everything went from start to finish. I have purchased numerous cars over the years and this was by far one of the best experiences yet. Bob was extremely professional, patient and very thorough the entire time. Having grown up in the automotive industry and being somewhat of a car guy I am extremely particular about my vehicles. Bob made it a point to make sure I was fully satisfied with the vehicle records and conditions all around before delivering the car. The sales manager Mark was excellent as well and also made it a point to make sure I was comfortable. I never felt rushed in anyway and they gave me and my wife the time to think it all through on our terms. I highly recommend them and I would call Bob directly if you are looking for great communication and a very pleasant easy going experience.

I have had several Explorers all have been great vehicles. My newest is only a couple years old. I also still have a great running 26 year old with almost 200k miles. Never had a big or expensive problem with either. I can say the same for the BMWs, Mercedes and Infinity’s I have owned…Once these expensive vehicles warranty expired everything but their engine seemed to fall apart. My Fords are reliable and never break down (knock on wood) Not flashy like the imports but solid.

Frank is definitely the go to man highly recommend him. I spoke with someone different, but ended up dealing specifically with frank. Definitely a great guy

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

While patrolling the internet at various used car sites such as Edmunds, Vroom, Cars.com, Car Gurus, etc., looking for a particular vehicle, I came across CASPIAN AUTO HOUSE MOTORS in Stafford VA. I did my due-diligence research on the company and car that I wanted, and determined that not only did they have the vehicle that I wanted, but a lower price than some of the other dealers that offered the same vehicle. It was determined that Caspian sold MY vehicle for less because of the volume of cars they offered: They simply wanted to 'keep the line moving'! They worked with me through the entire process, and charged a reasonable fee to have it delivered to my door! I personally want to thank Caspian's General Sales Manager [Mike Nassari] and salesman [Andrew Mamad] for a job well done. Dr. Mike

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.