New and used 2025 Ford F-150 Raptor trucks for sale near Forest Hill, TX

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Matthew Hoopes salesman along with service department always go above and beyond. Can't say enough!

Moe and his team we dealt with were the best. Probably the best experience we ever had at an auto dealer ship. Not pressured at all. I?ll buy more under my terms. Nothing worse than a hungry car salesman. Moe was top notch. He listened to us. I will definitely go see Moe for our next purchase.

Grapevine Ford for now is truly #1 in servicing your vehicle. It is rhe only dealership in the whole DFW area that has gotten me in and out in 1 hour for oil change!!! I cant believe it. Including a car wash and the tire rotation. I live in Dallas, so drive that extra mile paid off. Hope it was not coincidence and their manager is really s logistics wizard. Keep it up!!!!! Shout out to Anthony service man.

Our sales person Benji was top notch. He was very knowledgeable, kind and courteous. The process of purchase, signing documents, waiting for preparation took some time, but Benji was on top of it!

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

Great deals, friendly staff, great customer service, very professional, would definitely buy from here again

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Everything from beginning to end was respectful, professional, and courteous!!! They even contacted us because we forgot our garage door opener and mailed it back!

Joshua was very attentive and explained the process.for the repairs on my suv. He kept in touch until the end. He was awesome,great customer service.

From inquiry to driving off the lot, Bryce was the best! We were making a 3 hour drive to purchase this vehicle and he made it a point to be there when we were. Everything was ready to go when we arrived and fully detailed before we left. Best car buying experience we?ve had!

I experienced professional and courteous treatment from greeting through sales conclusion by Devin Rudd .i should also mention the same from the financial agent. This was all after a horrible experience at Clay Cooley Ford.

The folks in the service department are very professional and treat each customer with efficient service attention and keep you informed as to progress of your repairs/service.

My salesman Craig was GREAT!! Would recommend him to anyone looking to purchase a vehicle.. There are some things that could be improved on in the buying experience, ie, the waiting 3+ hours.. I did happen to go on a busy day. The A/C in their building is pretty legit, it was close to 100 degrees that day! Thanks Craig for making my experience a good one...

It was a great place to purchase a car here with Tyler Weir the sales associate who makes this processes feels more stressless with all the paperwork you have to go thru. Thank you

i recently bought a 2017 bmw x5 from texas vehicle exchange. I flew into Dfw airport. I was picked up by a TVE employee with zero wait. Customer service was fantastic from start to finish. My x5 was exactly as the ad read. Great car buying experience. We are very happy