New and used 2025 Ford F-150 STX trucks for sale near Briaroaks, TX

I worked with Josh, he was very welcoming & did an awesome job by keeping in touch with updates via text/phone. Great customer service. Repairs were quicker than expected. Overall great service!

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

We dealt with Ms.Sloan Fine as she was able to get us in the vehicle that we dreamed of. Thank you for all your help Sloan!!

Great service and experience! Carlos was very attentive and helpful. David from the finance dept. was very explicative! Great experience overall. One suggestion, offer more perks!

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

I found a truck on cars.Com and did the normal thing sending a request to ensure it was available. Mel reached out to me via an email message and mentioned that he would contact me later in the day. He called me later that afternoon. After that very calm conversation, he gave me very solid reassurances that a different Ford dealership had lied to me about some things.. I already had pre approved financing at my credit union, so this was a fairly straight forward process. Mel made this process so easy. I'm not a youngster with no experience. I know how this process should go. This was not my first truck buying experience. Mel is a true professional and an asset to not only his profession, but to Five Star Ford. He's a rare find in this industry. This was the easiest and most positive truck buying experience in my life! Thank you to Mr. Melvin Seibel!

It took a little longer than expected for repairs, but Cesar Meza kept me informed. The repairs were in my warranty, so I was grateful.

Our work vehicle had some recalls due, and needed a new seal around the windshield and I booked the repairs via online services and was able to get a convenient appointment date/time very quickly. The service representative, Paul Segars was awesome and kept us up to date on the status of the vehicle. Vehicle was ready faster than expected and very much appreciated!

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

Ron Smith made my car purchase a very smooth and easy experience. i was very nervous upon arrival but he answered all questions and was not a pushy salesman. He is by far the BEST salesman I have encountered after purchasing several cars and motorcycles. Thank you Mr. Smith

Great service pretty fast taking care of you and they help u out a lot

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Great service from Leo. No hard sell for unwanted extras. Very helpful, answered all questions and concerns in a straightforward manner. Finance team was also helpful.

We always have great service when we take our vehicle in for service, Kip is the best! Been bringing my vehicle here for a few years for maintenance.

Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.

Have bought four vehicles now from this dealership three under Mike Brown now one from Shottenkirk and like the others this one was another outstanding experience. Charles Brockman is an excellent salesman and was a pleasure to work with as well as the rest of the staff. Thank all of y’all

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!