New and used 2025 Ford F-150 XL trucks for sale near Addison, TX

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

Very satisfied very happy. Very excited about our truck Kamden and Travis were great. Very helpful and professional ,this ford truck is our first new purchase in 17 years , thank you guys. God bless

Great service! Ron (service advisor) was very helpful. I would definitely return to Bob Tomes for service! I also bought my car there.

Excellent experience. Routine maintenance performed in timely fashion. Service Advisor Brendon had vehicle ready as promised. Consistently reliable.

I live in Arlington so I had sent an email first to see if the Badlands bronco was still available. Jimmy contacted me back right away and even sent me a video of the vehicle. I drove out the next day to take a look at it where I meet up with jimmy. My over all experience was very good and Jimmy definitely made the overall experience much better. Any concern I had he made sure to address quickly and efficiently. I ended up driving off the lot with the bronco I had seen in the ad and a big part of that was due to Jimmy’s excellent customer service. Thanks again Jimmy and I will definitely be recommending you and Bob Tomes Ford.

I called on the Pre-Owned vehicle I was interested in and dealt with Presley Wickham, the salesperson and Scott Miller, the General Sales Manager. I explained I was very interested in the truck but did not feel comfortable leaving my house as I have recently had surgery. Long story short, they completed EVERY aspect of my deal online and over the phone and email. Presley showed up to my house in a mask and gloves and we did business on the tailgate of the truck by signing the paperwork. The truck was immaculate on the inside and I can tell it had been totally sanitized. I cannot stress to this dealership my gratitude of taking such good care of me and being so mindful of being careful during COVID-19. Thanks again Presley and Scott at Town East Ford...I am a customer for life. Aaron

I have always trusted my 2011 Ford Edge with Ford Service since day one. I moved to Mesquite TX so I started to use Town East Ford. I had one service appointment with an issue but they went above and beyond to take care of it, even after a considerable amount of time had passed. This spoke to me about their honesty and integrity. Most other service departments would have ignored me, but they didn’t. So I will continue to use them and recommend them to all of my friends and family. Thank you, Town East Ford Service!

Good experience! Easy and quick deal made with Sedrick as our sales person. If you’re looking for a good salesman he’s the one.

Great Experience, Easy purchase, was an out of state purchase that was made easy, Great customer service,

Shout-out to Charles Washington! Friendly and professional. I was buying from out of state and he did everything in his power to answer all of my questions and reassure me. I never felt any pressure and am extremely happy with the deal I got.

Loved the buying experience here! My sales guy, Larry, was awesome. He was upfront and honest and he respected my time. I also got a beautiful truck!

I personally want to thank Gene, Jacob and Presley for taking a personal interest in helping a disabled combat veteran with the purchase of my new truck. What a true patriotic dealership family. Gene, Jacob and Presley went out of their way to make sure I was given the best deal possible along with making me feel important. On top of receiving the best care and deal, they are also going out of their way to make sure my vehicle has the modifications needed for my disability. God bless the entire Town East Ford family.🇺🇸

Great experience and everyone involved was super helpful. Everything was upfront and no trying to add anything I did not want when I bought my new mustang. Abrum Mitchell was super helpful and friendly, thanks again everyone for making car buying a pleasant experience and not the nightmare it sometimes is!!!

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Thank you for helping me with my truck. The Grand Prairie Ford dealership refused to accept it and was very rude. I didn't understand why. You helped me without any problem, and the service was always very professional from the first day I called to make an appointment to pick it up. Mr. Mark's service was always friendly and very professional. Thank you so much for everything.

From the time my car was checked in until the inspection was completed the people helping me were extremely helpful. The restroom was very clean.