New and used 2025 Ford F-150 XL trucks for sale near Richland Hills, TX

Professional service and good communication all around on a recall appointment, plus performed a checkup.

I was able to come early in the morning. The car I'd chosen was ready for me. Terricka was fantastic and I appreciate her getting me in and out fast.

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

I have been in the process of shopping for my new F-150 for a few months now. I was pretty set on exactly what I wanted, and the discounts that were applied did not leave a ton of room for negotiation. What my purchase ultimately came down to was the level of service that I was provided. Being a long time sales manager myself, I take customer experience very seriously. One of the dealerships that I was working with lost my business completely by not respecting my time, and ultimately providing what I would call a terrible experience. From the moment I began working with Pete Restivo, I knew that I wanted to make my purchase with him, and do business with Five Star Ford. Each time I stopped by, I was treated well by everyone that I interacted with, my time was considered, I never felt pushed to make the purchase, only supported in getting all the facts to make the decision. I do not leave a lot of reviews, and take it seriously when I do and I would absolutely recommend Pete Restivo and Five Star Ford to anyone interested in checking out a new Ford.

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

The sales man Francisco was very helpful and kind, his expertise and knowledge help us make a good purchase

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

I had some problems with a used car I purchased two weeks ago. Upon bringing the problems to their attention they immediately went all out to totally resolve everything at no cost to myself. I will be recommending this dealership to everyone I know. First class service!

Awesome friendly staff on top of everything one of the best dealerships I’ve been too.

This Truck buying Experience was special, it was by far the greatest in 25 years of buying vehicles, First my referral sent me to ask for the Finance director Mr. Tom Andrews, he was amazing! great personality, and very easy to talk with, so once me and Tom briefly spoke , he allowed my sales professional Jerry Crider to assist me with the truck selection, from there everything went exceptional ,I will highly recommend Five star Ford to all of my friends and family members... Earnest B. @Frisco,Texas U.S.A

Iliana and Tommy were great assisting me in buying a f150. Efficient process and overall great experience.

The staff worked very hard to meet my expectations all in all a very positive experience. The only comment that could be negative is I would have liked a more comfortable place to sit and wait.

It's was a good experience , I admit I don't like car dealers or dealerships and I am ready to go to war when it comes time for me to purchase a vehicle. I already know the numbers, features on the vehicle, tactics used by salesman, etc. just to emphasize on that, I would purchase a vehicle in another state if the pricing and everything else lines up to my advantage. Nevertheless, I seen a vehicle I wanted on line and was able to negotiate everything before I even left my house. I spoke with a salesman by the name of Robert Pafford a.k.a. Santa Claus and not only did he become my favorite salesman ever he's is one of the best people I've ever talked to. I could keep going on with my experience but then this will turn into a news column vs a review. It's was good, and I think Robert has a customer for life. Good job and welcome (he knows what I'm talking about).

AutoNation Ford was excellent in helping us purchase our new Mustang Mach-E vehicle. The service manager and salesman (Stefano) were great to work with. Will use them again in the future.

My salesman Moe was awesome, and the whole buying process was a great experience. Everyone I dealt with was very professional, and the customer service was top notch. I will definitely be back the next time I?m looking for a car.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Great experience!!! Iliana Davila was a great person that help me look through truck and guide me though this experience

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

Jaylan Lewis gave me great service no sooner than I drove into the dealership.He got me taken care of in no time,and I was out and on my way.