New and used 2025 Ford F-150 XL trucks for sale near Richland Hills, TX

The sales man Francisco was very helpful and kind, his expertise and knowledge help us make a good purchase

Great experience!!! Iliana Davila was a great person that help me look through truck and guide me though this experience

After a full week of exhausting dealership visits, numerous phone calls, and overall disappointing service, we were feeling frustrated. That’s when we decided to flip the script and search only for dealerships known for their customer service. That’s how we found Sam Pack’s Five Star Ford in Carrollton, and more importantly, Iliana Davila. We found a Ford Bronco online that looked promising and called to ask a few questions. Iliana responded almost instantly with a personalized video and all the information we needed. Within the hour, we were on our way to the dealership. When we arrived, Iliana was ready, warm, and welcoming, a complete breath of fresh air after the stressful week we’d had. She had the vehicle prepped and waiting, and even planned a freeway test drive to address our concerns about cabin noise. Her thoughtfulness, product knowledge, and patience were unmatched. It also helped that she drives a Bronco herself and gave us real, honest insights, not a sales pitch. Once we decided this was the one, Iliana introduced us to Alexandra, who immediately started chatting with us about Bronco accessories. Her enthusiasm was contagious, it turned an already exciting moment into something we could really envision personalizing. We’ll definitely be reaching out to her with our wish list soon. Iliana also took the extra step of introducing us to Masen in the service department so we’d feel comfortable from day one. Though we only met him briefly, his friendliness and professionalism left a lasting impression. While waiting for finance, we noticed a birthday celebration for one of the team members. The staff gathered to sing and enjoy cupcakes, it was clear this dealership has not just great service, but a truly happy and supportive work culture. That positivity reached every corner of our experience. The receptionist greeted us with genuine warmth the second we walked in, offered us water, and made us feel right at home, something no other dealership had done. Every time we came or went, someone opened the door for us. It may seem like a small gesture, but it spoke volumes. Finally, we met with Alexander in finance, who was incredibly patient and helpful, answering all of our questions thoroughly and taking the time to connect with us. His calm, clear approach made the final step of the process smooth and stress-free. All in all, Iliana Davila was absolutely amazing, professional, personable, and completely customer-focused from beginning to end. If you’re car shopping and want someone who genuinely cares, listens, and knows their stuff, go to Sam Pack’s Five Star Ford and ask for Iliana. We’re thrilled with our Bronco and beyond grateful for the five-star experience.

Miguel was awesome and very helpful! He answered all my questions and was very patient. I had a pleasant buying experience at 5 Star Ford in Lewisville, and definitely would recommend.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

It took a little longer than expected for repairs, but Cesar Meza kept me informed. The repairs were in my warranty, so I was grateful.

Jaylan Lewis gave me great service no sooner than I drove into the dealership.He got me taken care of in no time,and I was out and on my way.

Francisco was great. All in all, it was an easy transaction. I'll shop there again.

Easy buying experience. Staff very professional. Sales explained all of the features of the car and answered all of our questions. Staff followed up with us after purchase

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

Hello 5Star Ford In Lewisville tx is great!! They greet you at the door with a smile!! Ready to help you!! Shout out to Tom and Ken yall number one!! I love my truck!! Y'all got busy and didn't stop until I was riding off in my new truck!! Thanks so very much!! I would send anyone y'all way!! Y'all are the best!! And thanks so very much I appreciate y'all!!!! 😊 what a clean peaceful place to shop at!!! If you need a car shop with them it's well worth every minute!! ✅

We always have great service when we take our vehicle in for service, Kip is the best! Been bringing my vehicle here for a few years for maintenance.

AutoNation Ford was excellent in helping us purchase our new Mustang Mach-E vehicle. The service manager and salesman (Stefano) were great to work with. Will use them again in the future.

Service was performed in a professional manner. People were friendly and helpful. Service performed work I request and informed me up possible upcoming maintenance on my vehicle.

Our work vehicle had some recalls due, and needed a new seal around the windshield and I booked the repairs via online services and was able to get a convenient appointment date/time very quickly. The service representative, Paul Segars was awesome and kept us up to date on the status of the vehicle. Vehicle was ready faster than expected and very much appreciated!

Great Experience, Easy purchase, was an out of state purchase that was made easy, Great customer service,

The personnel at the dealership were all very friendly and efficient. I was very pleased with the trade in value I was given and with the vehicle I purchased.

Great service from Leo. No hard sell for unwanted extras. Very helpful, answered all questions and concerns in a straightforward manner. Finance team was also helpful.

Transmission oil change went quicker than I thought without attempting to charge me with anything else.Time went quick for the transmission oil change as well.

Ron Smith made my car purchase a very smooth and easy experience. i was very nervous upon arrival but he answered all questions and was not a pushy salesman. He is by far the BEST salesman I have encountered after purchasing several cars and motorcycles. Thank you Mr. Smith