New and used 2025 Ford F-150 XLT trucks for sale near Joshua, TX

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Overall our truck buying experience was excellent look Jason up 5 star sales representative. Everyone great. Thank u my grandson is happy if he's happy we're happy. Be blessed

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

Damian was easy and very knowledgeable. Made the process smooth and was very accommodating. I would buy through him again. And Christie? The financing girl was very nice as well.

AutoNation Ford was excellent in helping us purchase our new Mustang Mach-E vehicle. The service manager and salesman (Stefano) were great to work with. Will use them again in the future.

While it was a drawn out process to get the repair done, due to the circumstances about the repair, Big Ray very courteous, helpful and supportive throughout the warranty repair process both with Ford and the aftermarket company, as the repair was split between the two companies.

We have used the dealership multiple times and have always had the best experience. They make sure they meet your needs and listen to what you are wanting.

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

Quick and painless process drop off and have car repaired. Very please with customer service. No complaints. I would refer family and friends to David McDavid ford.

Dalton Stidham. One of kind sales man. Loved his knowledge of my vehicle and they way he talked about the positives. Wouldn’t want to go anywhere else.

Great service and experience! Carlos was very attentive and helpful. David from the finance dept. was very explicative! Great experience overall. One suggestion, offer more perks!

Great customer service. Always friendly, helpful staff. Hilliard has always been helpful and is knowledgeable. I will always take my ford vehicles to this location.