New and used 2025 Ford F-150 trucks for sale near Deer Park, TX

Mobile service truck arrived at my house early. Service provider was courteous and knowledgable, finishing the job within 20 minutes.Why would anybody want to drive to the dealership when you can get the same service at your home/business?

Great experience good people to work with salespeople need some training on the vehicle walk around and knowledge of all the vehicles that are being sold .But overall an easy purchase.

Good customer service and easy and smooth transition from dealer to my credit union.

I?m not one to leave reviews online when I have bad experiences , non the less when I have a good one BUT I really feel my experience at Cook Ford and giving appreciation to Eric Osorio(sell?s guy) and Tania Brown(finance manager) is well worth what little time I have to get on here and leave them a review. I bought my 2022 F150 on Nov 22nd just before Thanksgiving. I?m a man of little free time when I?m off work and was in somewhat desperate need of a truck. With thanksgiving being only 2 days away I was stressed enough not knowing if I?d be home for the holiday or stuck on a train at work so I had that to add on to my stress. Just as I pulled into the parking lot rain started to pour down. I took that as a bad luck sign. I felt as if I was going to walk into the dealer and be rushed,forced and pressured into buying something I didn?t really want at a price I felt was over priced. Eric Osorio made me feel the complete opposite of that. I didn?t go in with a certain truck in mind,I just knew I needed one. Rain was still pouring and he did not hesitate one bit to go outside in the pouring rain and walk the whole lot with me till I found the truck I wanted. Never complained about the rain nor made any bothered faces about me taking my time to look at their inventory. So we walk back in and start discussing numbers as well as a vehicle trade in as I was going to trade in a Ford Explorer I had. Was nervous because I never traded a vehicle in. He made the whole process seem like a walk in the park and was able to work with the Cook Ford manager on giving me a better offer for my Explorer than I had in mind. Everything just seemed like it was going too good based on my passed experience at a previous Ford dealer back in 2019. Across the hall from Eric was the Finance Manager (Tania Brown). She was previously helping out another client as Eric was wrapping up all the paperwork I needed to sign. As Eric was finishing I could see a young lady in her early 20?s with her mom walking out Tania?s office with a big smile. That gave me somewhat of a stress reliever. Just as Eric introduces me to Tania and it?s my turn to walk in and go through the final finance process with Tania her lunch was getting delivered via grubhub. Being that I spend a lot of time away from home and don?t really get to sit down with my family at the dinner table every day/night Breakfast,Lunch and Dinner time is sacred to me when I am home with my wife and son of 2yrs old. So I told Tania that I didn?t mind waiting outside while she ate her hot meal that had just been delivered. She told me it was fine and that she could wait till she got done with me. This made me feel like now she was going to rush me out of there and not give me the same impeccable service I received from Eric Osorio so I told her once more that I didn?t mind waiting but she insisted in helping me still. To my surprise miss Tania Brown made me feel just as comfortable as when I was dealing with Eric. She didn?t try to force me into getting anything I wasn?t really looking for in a warranty package. To be honest the price of the truck and monthly payment I was going to have was a bit more than I wanted but they were both able to give me a good deal on my trade in,new truck price and final financing. So much so that I was able to walk out with just the monthly payment and overall final financing price I was hoping for. Tania Brown really helped ALOT with getting me the perfect balance of warranty protection for my new truck. She was such a kind hearted person that I even shaved personally family business with her(in a good way,no negative stuff)and that?s something I don?t do even with my close friends. She even shared information about programs and events that will be fun and helpful to my wife,son and I. I drove in on a rainy day and gut feeling of bad luck and drove out feeling as if I just left Sunday service. I can?t help but say that Eric and Tania?s teamwork was top tier and 2nd to none! TY!

Every part of the buying process was easy and well organized. I ordered my new Explorer and there were some delays due to the model year changeover. Both Helfman and Ford reached out to me on numerous occasions to inform me of the status of my vehicle. When I picked up the vehicle I was in and out of the dealership within an hour or less. There was not one hiccup or unnecessary delay as they had all the paperwork prepared when I arrived. If you want to purchase a car or truck hassle-free, Helfman Ford is the place to shop.

I bought a Ford Maverick hybrid from Helfman Ford in Stafford. They had a good selection. Everything was easy.

What a fantastic buying experience at Helfman Ford in TX. We were shopping online, out of state purchase, and had the pleasure of working with Richard Baxley who went way above and beyond. He kept us informed during the whole process and even more important followed up diligently during the delivery and when we took possession of the vehicle. Of course he then followed up yet again. I tip my cap to the dealership and Richard on a great buying experience!

I bought a car from this dealer entirely online, and their team went above and beyond to assist me. They helped with the inspection and even took the car to the dealership for a recall, and this happened to be for a BMW. Despite the transaction being online, they provided exceptional service by personally handling these tasks for me. I?ve already sent them both thank you's, but still their effort truly exceeded my expectations. I?ll definitely return to them for my next car purchase.