New and used 2025 Ford F-150 trucks for sale near Paradise, TX

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

I had to have an engine replaced. Considering the scope of work, the job was done quickly and efficiently. The employee that oversaw my service made sure that I was provided with a rental vehicle for the entire time it took to complete the job. I was extremely grateful.

Car came with scratch but they fix it quick , also to provide the second key . Next time I appreciate reviewing the cars thoroughly before taking it hom

Had the pleasure of buying a gently used vehicle from Jaime Gonzalez last week. We reside out of state, roughly 350 miles away, and work in healthcare so we don?t have a lot of time to shop around and bounce from dealership to dealership. I explained our situation to Jaime and he made sure every step of the sales process was seamless and smooth. He answered all of our questions thoroughly and was completely transparent with pricing. He did not waste our time! We made the trip and the car was exactly as described, simply beautiful and priced very well, with zero hidden fees. We will be in the market again for another used car for our daughter in another year or two. My first stop will be David McDavid!

Grant was our service rep. He was fabulous! He was an excellent communicator, kept us up to date with texts and phone calls. I would definitely go back the McDavid Ford for repairs.

Moe and his team we dealt with were the best. Probably the best experience we ever had at an auto dealer ship. Not pressured at all. I?ll buy more under my terms. Nothing worse than a hungry car salesman. Moe was top notch. He listened to us. I will definitely go see Moe for our next purchase.

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

I am very happy with the detailing of my vehicle. It looks like a brand new vehicle now. The valet service was great. My truck was picked up early and delivered back to my home on time. I will definitely recommend this service to others.

Sam Marshall and the tech took great care of me, as they always do. Dropped my truck off yesterday afternoon and picked it up this morning! Thank you Platinum Ford!

Taylor was very helpful and my truck was ready right on time. I would definitely like to have her again as my service advisor!