New and used 2025 Ford F-150 trucks for sale near Monson, MA

Bert did a great job going through everything that would be serviced with my vehicle. He made sure to keep me updated on changes as they occurred.

The customer service rep was very friendly and made my visit pleasant. She made the process simple by answering my questions up front and even walked me to my vehicle. I will be returning for any future repairs!

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

Romeo Bruton,new to sales.Did his best to provide us with a great experience.The five star rating is not for the dealership.They are for Romeo.

As an elderly lady, I have every confidence in them. They are nice to me and always help me with any concerns I have about my car.

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

Customer service was incredibly helpful and up front. Customer service was able to give me an accurate time for how long service would take and I am extremely satisfied with the work done! Even stayed late to get my vehicle done.

Brought my vehicle in for routine maintenance-oil change and tire rotation. Great service. Attentive and friendly. Clean and welcoming. Will definitely use in the future.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

Effectively diagnosed the intermittent problem I was having by offering the technician to ride along. Also diagnosed an unrelated issue (tires and alignment). Charged me a price on tires that was 25% cheaper than what was quoted......a pleasant surprise.

Had an excellent experience with Jennifer today. She was able to answer all questions asked and provided me with new information regarding a recall. She kept me well informed throughout the works process.

This dealership is responsive, helpful and great to work with. I found a vehicle I liked on cars.com, messaged them and they responded within 10 minutes. I purchased the vehicle living in the Chicago area and you would have thought I was down the street because of how easy it was to work with them and to make a deal. Adam