Used Ford F-150 Platinum for sale near Richardson, TX

Okay, this is an older facility without all the excesses that are in so many new dealerships. I believe that the lower overhead results in a lower price for the customer. My sales person, Lou Margetis, was outstanding in answering my questions, making sure that I got to look at and drive all the vehicles that I was interested. Working with Lou, and Timothy Goodman, the New Car Director, I got what I thought was an excellent price on a new Kona SEL Plus, much better than any other Hyundai dealership. Then, Timothy Goodman made sure that I was taking advantage of all the Hyundai specials, and another $1000 came off - wow, now I had a deal that I could not refuse. I bought the Kona and drove it home that evening. Then, a few days later, Katarina, their customer relations specialist followed up, and was very helpful in answering a few questions and was sincerely interested that everything went well. It was an awesome experience, and I highly recommend this dealership. Finally, I was also very impressed that this dealership was taking the Covid-19 issue very seriously and making sure everyone was safely taken care of.

Great truck, I have no issues with this truck. Occasionally the Snyc screen freezes up. Acceleration is excellent. Highway MPG is 23 Local is around 12 mpg. Mixed City Highway is 15 mpg

Very Good service manager, Desmond. Let the customer writing review choose to write review in the amount of words

My 5L, 2018 F150 keeps having problems with coils. Since there is one per cylinder and the cost of replacing one is quite high. This has become a problem. I love my truck, but this gives me cause to consider GMC next time.

Robbie, my salesman, was outstanding!! He made it painless and is absolutely customer focused. Pricing was ultra-competitive. Dealership was clean. We will definitely go back.

My 2022 STX 4x4 is totally awesome. Most importantly it’s 100% American. The 5.0 engine puts out plenty of power and pulls great . I put a 3 inch lift on the front and a 2 1/2 inch lift on the rear . I’m riding on 2022 35” inch tires and 18” raptor wheels . Also have an exhaust system with a large cold air intake system and passenger side oil catch can . All work was done at mall of ga ford . Now I have 15475 miles and just had my fourth oil change and service from mall of ga ford they completely take care of my truck .

Had the truck a few months and have had more compliments than any vehicle I’ve ever driven. Just a sharp vehicle inside and out. Love the 2.7 engine and the leather interior and all the space both front and back.

My second vehicle from this dealership. My second Buick Enclave and it keeps getting better.

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

People are great always get me in and out quick. It?s smaller than other service shops but better service They can always fit u in

On July 26, 2022 I picked up my fourth F150. This one was different. It was the first one I ordered (waited 10 mths.), the most costly and a hybrid. Now, almost a year later, I find I am greatly enjoying the truck. It tows 7000# with ease, is quiet, and the feature set is fantastic. Each rendition of the F150 has been better. I started with the 2009. Nice but heavy. The 2015 was the first aluminum one and I did have some trouble with the brake controller failing and catching fire. The 2017 was great but in its last year it developed a dripping leak when raining in the sunroof that thankfully I was able to fix. It was the best up until this one. The recalls-windshield motor and flickering taillights (LED flash). My motor was fine and the taillights were reprogrammed. I would say that is minor compared to my friend's Red Silverado who in 2015 got a notice that they were catching fire on rear defroster wiring! I haven't had any issues and I am just amazed at the technology. It drove me 200 miles to Tallahassee. I cannot wait for the BlueCruise update supposedly this year. I get about 3mpg better than my 2017 10spd, Ecoboost in town and about 1mpg better on the highway. It varies but that is about the average. Ecoboosts can be thirsty if you want power. They like to cruise so I have learned to get to speed, not crawl up and keep a light foot. I own a truck because I need one to tow my camper and I need one to serve dual purpose as a daily driver too. I find that the Ford F150 fits that bill. I have shopped all the choices on full size pickups. The only other truck, to me, that met my needs with positive factors was the GMC Denali diesel half ton. I was not impressed with the overall package of the Tundra, RAM or Titan. They did not check all the boxes for me. I look for comfort, MPG, engine/power/torque RPM power curve for towing, tow features, style, etc. The hybrid eco and the diesel blow the others away for low RPMs while towing which is torque and that makes for a more enjoyable tow. Less noise , stress, etc. My two finalists also got the best MPG. I leaned toward the hybrid more too because of the current stance on diesels and the DEF and the cost of the fuel compared to regular gas. As a long time sports sedan owner turned trucker, I would tell you to shop. Read and research but some facts, well, aren't facts. I remember my legacy of sports sedans and buying recommended models- LOL. The Lexus- bad radios- all of them on the lot, cyclops brake light bulb not replaceable when blown, BMW 328is coupe- bad electrical battery blew up 2yrs., Infiniti G38 jerking and slamming 8spd. auto transmission on Interstates on quick braking- these were all top rated/reviewed cars and not cheap. I had more trouble with those three than any other vehicles I ever have owned. If you are looking for a truck, a vehicle meant for hauling and towing, then I highly recommend an F150. There is a reason they have such high sales in spite of what some reviews say.

We were very pleased with our experience. Don was very quick to return my initial communication. He explained the procedure for us meeting and had the car ready for our examination. All care was taken to insure the cleanliness and contamination free condition of the car. The procedure for purchasing the car was smooth and followed social distancing standards. We could not be any happier with how we were treated.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

I had Singh as my car salesman. He was very easy to talk to and overall I got exactly what I wanted. He wasn't pushy just very easy going and respectful.

24000 miles Crew cab 4x4 - for me, the perfect match between comfort, styling, and utility. Truck has a soft bed cover that allows me to expose as much of the bed as I need. Easy to retract and close.

Angel at Ewing Subaru made our purchase very easy. I looked at cars for my daughter from Corpus to Dallas, focusing on Houston since I live there. Ewing offered the best value, enough better to justify flying to Dallas for the purchase. Angel took care of the transaction electronically, and even delivered the car to Love Field to complete the deal. He met me at customer arrivals, we signed a few papers, and I was driving to Houston before security even had a chance to ask us to move along. A perfect buying experience!

Paid off, Now the Heater doesn’t work, Left wiper arm fell off in the rain. Shifter knocks/Clunks, Otherwise reliable truck. Need heating to work please.

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

I have 2 F150s. A 2013 with 286,000 miles and a 2017 with 152,000 miles. They both run perfect and they are very impressive vehicles. I owned a 1500 Z71 prior and that was basically junk.

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

This is the third F150 I have owned, by far the best, 60,000 miles have not had to fix anything, Did brakes and tires around 55k, limousine quiet inside, 5.0. l coyote engine has impressive power and decent mileage

Got it — here’s the updated review with **Valon** spelled correctly: From the moment I walked in, the team at Grapevine Ford made the entire experience seamless, professional, and enjoyable.Valon is an outstanding sales professional; knowledgeable, attentive, and genuinely invested in finding the perfect fit for my needs. Willie in Finance was equally impressive, walking me through every detail with clarity and patience, making the paperwork process effortless. Doni, the Sales Manager, brought a contagious positive energy and ensured everything ran smoothly from start to finish. What stood out most was the team’s chemistry, professionalism, and upbeat atmosphere. They didn’t just sell me a car, they delivered an experience that felt personalized, efficient, and even fun. Grapevine Ford is setting the bar high, and I can’t recommend them enough! ---

had to get used to the truck now i love it. would recomend that you compare it to other trucks and you will love it

This is a great truck. Good acceleration, towing, and four-wheel drive. I am definitely a Ford lover now. Can't go wrong with this truck. Mine is a 5.0L and can't find a fault with it after four years of ownership.

Wonderful experience! James in the service department took great care of me. I was in and out in less than an hour. So pleased with the customer service here! Highly recommend.*****

First off, when someone says the truck drives and rides horrible, did they not know we are entitled to test drive the truck first before purchasing. I love my 2023 Ford F150 XLT crew/camper package 6.5' box so far. Put about 5000 miles on it. Purchased used with low mileage. It has all the bells and whistles except for leather seats. Rides great, quiet, and more technology than I'll probably ever use. Endless supply of power with the 3.5 engine and all around mileage about 18-20 and 22-23 on the highway. I liked my 2012 Lariat but mileage was 14.5 all around. I test drove a Dodge and Chevy, but I like the feel of the Ford truck with Dodge a very close second. Chevy feels like the frame is weak and flexes over bumps.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

I had just an amazing and great experience at the Ford dealership. I do recommend you give them a chance before driving so far for disappointments. I went to a total of 3 other dealerships. But our local dealership had more vehicles to choose from and better and upgraded items I wanted on my truck then any other dealerships I went to. I was so disappointed in the other places. So thank you for our local Ford dealership and a wonderful salesman Chris who went beyond expectations

STX 4X4 crew cab 2.7 eco. Bought new in Sept 2018. Overall, this truck has been very reliable, albeit a few issues. I’ll list them.. 1st thing was the transmission would slam from 3rd to 4th or 5th gear. Was fixed under warranty with a software re-flash. Then the rear brakes at 30K miles. I ended up doing a brake upgrade all around. It was a huge improvement in performance.. hope they last longer. Then the wiper switch followed by the ACIM for the sync system. That’s it in 6 years. All Maintenance has been kept up with and I've had zero engine issues. I’m at 66000 miles. Comfort on long trips is great and the truck continues to track straight with ease. I replaced the worn tires at 62000 miles with larger Nitto Ridge grapplers which have definitely decreased mpg and acceleration performance but look and perform amazingly in snow. I wouldn’t hesitate on buying another.

Great experience and everyone involved was super helpful. Everything was upfront and no trying to add anything I did not want when I bought my new mustang. Abrum Mitchell was super helpful and friendly, thanks again everyone for making car buying a pleasant experience and not the nightmare it sometimes is!!!

Missed my 2016 F150 which I sold, was waiting for prices to come down to get back into one. 2024 clearance was heavily discounted, and I love it. 2.7 twin turbo still delivers, comfort is amazing and cabin is quiet. Love all the new technology and screen.

Almost glad I broke down so I could meet some of the most friendliest people on the planet, if everybody gave service like that, they would be a lot more smiles around. Thank you very much for your kind polite service. The only shame is they don’t have 10 stars to give you.

I am super pleased with my truck. I went from a Nissan Frontier SV, which was the best truck I had ever purchased new (built like a tank but way more reliable) to a first time Ford buyer. I had never bought a ford due to feeling they were over priced. Be that as it may I was never going to buy another GM product. So it was either another Nissan or a Ford. I went with the F150 because of the gas mileage. I have already put 10k miles on it and am super pleased with the fuel efficiency. I think I now see why they are priced a little more than the competition.

It was actually a pleasure to buy a car! It didn’t take all day! The process was pretty quick! Michael was a great salesperson. I felt like I got a great deal on a really great pre-owned Miata.

Great truck from the looks and comfort, and most of all was klaben ford of Warren Ohio, terrific people highly recommended, my salesman Dom cook was great and The owner Mr Klaben was top notch!

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

I was searching for a specific vehicle and I found a few on cars.com. 2020 F-150 Super Cab 2.7L Ecoboost, 10 speed transmission. At first I was concerned since I've never had a truck with a small V6. I was looking for good HP and good MPG. I liked the sporty trim STX look. Great acceleration and great MPG. Much better than my previous 2006 F-150 5.4L, which was a great truck, but it was time for a change. I do recommend this vehicle if you want MPG, power, and great towing capacity.