Used Ford F-150 XLT for sale near East Dundee, IL

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

I was searching for a specific vehicle and I found a few on cars.com. 2020 F-150 Super Cab 2.7L Ecoboost, 10 speed transmission. At first I was concerned since I've never had a truck with a small V6. I was looking for good HP and good MPG. I liked the sporty trim STX look. Great acceleration and great MPG. Much better than my previous 2006 F-150 5.4L, which was a great truck, but it was time for a change. I do recommend this vehicle if you want MPG, power, and great towing capacity.

buena atención Joel Hernández muy amable y calidad en servicio y rapidez en su trabajo

A little choppy on dirt roads, feel the uneven paved road surfaces. I attribute this to the 4X4 suspension. Excellent payload , 1865 lbs.for the non-turbo 3.3 liter which has been stellar performer in 35K miles. I average 24mpg all weather. Very good drive modes, sport kicks it up to V8 feel, shift on the fly seamless. Handles great with loads 1000 lbs. plus. Hot riding vinyl seats are sport like hugging you, difficult to turn around to look out the back window. I don't rely solely on back up camera because it does hide the corners where pedestrians are. Confining driving position barely allows for my 6 foot frame. Seats belong in a sports car, not a truck! I should have got the cloth seats! The cab lacks much space behind seats for a small cooler of water or duffel bag. The transmission was clunky in the first 4 months. I think it was the computer adjusting for driving habits. The 12" touch screen has many features and can be turned off. Integrated phone is easy set up, Personal music can be played or built in music apps. The maps are great showing satellite view and North South configuration based on direction view. Service often freezes when you get in valleys. The worst feature is vehicle manual on computer, takes 10x longer to find what you are looking for. Ask Ford to order a printed booklet! The instrument panel is well laid out however the steering wheel sometimes obstructs information. The tilt, telescope wheel is perfect for shorter drivers. There are many cluster views to choose from and two trip odometers, a big plus. I choose one layout for all driving. Took a long time to get used to where radio controls are as I was always turning down the blower motor switch. Blower motor has 8 speeds and whisper quiet up to 5. Also has an ac booster for quick cab cooling, heat, nice! The stereo has equalizer, 4 speakers and will blow out your ear drums unless you have deafness. I find the adjustments for instrument brightness, headlights, fog, and bed lights to be very awkward, An afterthought by Ford engineers? Placed at lower left below segregated instrument layout. Needs to be easily visible, not hidden from view and adjustment. The high beams light up the next county and 50 feet up the treeline. Not sure I need to see owls in the trees, but I can. The flash to pass feature needs to be more blinks, changing lanes that fast is dangerous. The windshield is large and raked offering a full road view and pillars don't obstruct the roadway. The rear view camera can be used while driving and shows tailgaters. The rear window has defrost, tint. The tint is great but defrost is imo a dumb idea. Window easily defrosts with heat or defogs with ac. This isn't a car! I chose Ford over competition because my last F150 gave me 400K, never left me stranded, had a great V6, super good tranny and decent fuel mileage. I like the payload, handling, maps and my music from my apps. I like the aluminum clad where my last steel truck started rusting everywhere. The weight is nimble feel while driving, almost sporty on twisty roadways with very good acceleration and quicker stopping. The cost of ownership is less than foreign and many domestic. I have no recalls in 2 years. I drive in snow often, the handling and my confidence level are excellent but I still have weight in the bed for traction since this is 700 lbs. lighter than my 2013. Overall, I like this vehicle very much and look forward to a new one, better designed or upgraded 2028.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

Great truck, I have no issues with this truck. Occasionally the Snyc screen freezes up. Acceleration is excellent. Highway MPG is 23 Local is around 12 mpg. Mixed City Highway is 15 mpg

The best experience great service best team serving thanks treatment 10 of 10 fast service . I will come back for more service on my car 🚘 great experience

Just bought this truck with 42000 miles hopefully it treats me good 12/16/2023 looking for a warranty company that Ford honors that’s not too expensive, bumper-to-bumper

It was good and prompt. Although it would have been better if there was an adjustment on the tire repair since I spent over $700 a few days ago on 30K mile service plan .

I have 2 F150s. A 2013 with 286,000 miles and a 2017 with 152,000 miles. They both run perfect and they are very impressive vehicles. I owned a 1500 Z71 prior and that was basically junk.

Thank you for the great experience Everardo. Will definitely recommend to friends about Gillespie ford.

Overall, I love my 2024 STX 4x4 Supercrew. It's comfortable, reliable, and gets great gas mileage with the 2.7 ecoboost. I had one small repair done under warranty that took less than 3 hours and I have over 13k miles on it. My only mild complaints are that the ride could be more forgiving over bumpy pavement and that the turning radius was better.

Good service, my car was not stolen from the dealer service center so that to me is a win :) Edgar was very professional and the waiting area was clean.

This is a great truck. Good acceleration, towing, and four-wheel drive. I am definitely a Ford lover now. Can't go wrong with this truck. Mine is a 5.0L and can't find a fault with it after four years of ownership.

Friendly and professional service rep, work completed as promised, vehicle returned washed. Nice waiting area.

I had just an amazing and great experience at the Ford dealership. I do recommend you give them a chance before driving so far for disappointments. I went to a total of 3 other dealerships. But our local dealership had more vehicles to choose from and better and upgraded items I wanted on my truck then any other dealerships I went to. I was so disappointed in the other places. So thank you for our local Ford dealership and a wonderful salesman Chris who went beyond expectations

In my pursuit of a new truck I was taken care of. Any question I had was answered, all the employees I talked to were friendly and helpful, and my main contact - Esbeyde - was excellent. Because of their consistency in taking care of me and my needs, Ray Chevrolet is my go to for any service or when I am ready for a new vehicle.

Yep, it's big. It's a 2-in-1 vehicle that I jokingly call a caruck. The grandkids love it and so do my wife and I. I wanted one with an 8' bed, but that one wouldn't fit in the garage, so I settled for a 6.5 bed. The F-150 is comfortable, easy to drive, and gets surprisingly good gas mileage. That mileage drops a bit when towing. I use mine for family and for managing the farm. My only slight hangup is that I can't figure out how to handle the air conditioning for the back seat occupants. On a side note, I think city planners and architects were planning on things downsizing and this thing is anything but downsized. It fits almost everywhere and when it doesn't, it fits almost always somewhere close enough. I love it and would definitely buy another one.

Best place I've ever been to, staffs are wonderful, always making sure you are being helped. Stuart N. Was very professional..Even got some pizza and chicken..

My 5L, 2018 F150 keeps having problems with coils. Since there is one per cylinder and the cost of replacing one is quite high. This has become a problem. I love my truck, but this gives me cause to consider GMC next time.

Made me feel like family as soon as I walked in very helpful and accommodating to my needs didn?t feel rushed at all great staff and location overall.

Missed my 2016 F150 which I sold, was waiting for prices to come down to get back into one. 2024 clearance was heavily discounted, and I love it. 2.7 twin turbo still delivers, comfort is amazing and cabin is quiet. Love all the new technology and screen.

The staff is respectful and patient. They explained things for me to understand. Good customer service. They were not as pushy like other dealerships/service stations. I am a repeated customer.

2022 F150 PowerBoost 3.5 twin turbo absolutely hauls xxx with phenomenal gas mileage on a 30 gallon tank. I’ve gotten a true 600 and 700 miles out of a tank of gas when it’s in Eco mode it will run on battery alone if you’re on flat level ground and maintain your speed that’s how they obtain so many miles out of a tank full of gas probably one of the best F1 50s I’ve owned and I’ve had several of them. If you leave it in tow Haul mode it will disengage the auto stop start so the vehicle remains on. It’s been absolutely bullet proof with zero issues. If I’m not driving the Dually Diesel F350 I’m driving this..

Rudy was a good sales man! I would recomend this dealership to friends and family

Paid off, Now the Heater doesn’t work, Left wiper arm fell off in the rain. Shifter knocks/Clunks, Otherwise reliable truck. Need heating to work please.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

2016 is a good yr since there is limited electronic safety features. Truck has excellent ride, is quiet and gets great gas mileage with the 2.7 liter V6. My F150 has a 36 gallon tank and I've gotten over 1000 miles per fill up.

I just bought my 2017 corvette grand sport two weeks ago. I flew in from New York. I can’t say enough good things about the process. We worked with Armin, he was top notch. He made every aspect about buying this car seamless and easy. He even arranged an Uber to pick me up from the airport to bring me right to the dealership. We just adore our new car. It’s perfect!! A million thanks 🙂 Joe and Denise

My 2022 STX 4x4 is totally awesome. Most importantly it’s 100% American. The 5.0 engine puts out plenty of power and pulls great . I put a 3 inch lift on the front and a 2 1/2 inch lift on the rear . I’m riding on 2022 35” inch tires and 18” raptor wheels . Also have an exhaust system with a large cold air intake system and passenger side oil catch can . All work was done at mall of ga ford . Now I have 15475 miles and just had my fourth oil change and service from mall of ga ford they completely take care of my truck .

Only place to purchase and sell a car outstanding experience outstanding quality cars and Kudos to everyone I encountered. Clean and efficient world class above everyone else in the industry

Had the truck a few months and have had more compliments than any vehicle I’ve ever driven. Just a sharp vehicle inside and out. Love the 2.7 engine and the leather interior and all the space both front and back.

Best experience ever in buying a new car best salesmen Ernie and best finance manager Tom They made is so easy and fast and no run around

24000 miles Crew cab 4x4 - for me, the perfect match between comfort, styling, and utility. Truck has a soft bed cover that allows me to expose as much of the bed as I need. Easy to retract and close.

Amazing as always! Paul and his team always take care of me and the process is efficient.

This truck is bulletproof. Good ride, good handling more than adequate power, on the noisy side. A great vehicle for work or general driving. Thumbs up

I had done all my homework, on the vehicle I wanted, they had it, detailed to the 9’s, they were quick and thorough, the buying process went quick, because I was prepared and they were organized, and I didn’t spend a whole day there! Excellent!!

Great vehicle. I was not used to not having a printed owner’s manual. But, with continued and diligent use of the onboard screen and its videos and owner’s manual has answered all questions and issues. Love this pickup.

Got my car serviced here. Honestly I thought I was in for a lot of money on my Panamera but they replaced the engine for a great price …couldn’t be happier. Ask for Carlos

The power, of the smallest engine, the 2.7 V6, Twin Turbo, is excellent. My average gas mileage is near 22 mpg. I am using Sheetz 88 Octane fuel. The 2021 F 150, XL/STX, Super Cab, FX4, has been a decent truck so far! I had some issues with the optional POWER GENERATOR,..and apparently, it's now fixed!? I may get a truck camper put on the bed!? However, it can be either a good hauler, or towing vehicle! My unit has the optional towing package.