Everyone I interacted with was positive and professional. Seth met me with a handshake when I arrived, and we parted the same way. Anyone can do a good job when things go right, your team made it work when there were challenges. Namely a dead battery and constant rain while trying to detail the vehicle. I was in the customer service business for nearly 50 years and it is easy for me to tell when employees are sincere with their interactions with me. Seth, Carl and Kate were always positive and professional, as was, I assume the used car manager that was on duty Saturday afternoon, but I regret forgetting his name. I will recommend Sheehy to family and friends without reservation and will certainly consider them in my next purchase.
Best truck ever!
by Tele from Alexandria, NH
January 6, 2019
This 4x4 truck is awesome. It is a 2016. But, still smells brand new. It is very clean and is everything we need with very low mileage.
I was referred to Bianca by a friend who previously purchased a car from her. I spoke with her about the process of purchasing and what I needed. She was great. I highly recommend everyone to see her if you want to be treated right. Can’t wait to be able to purchase my first car from her!
Fuel efficient truck that uses Flex Fuel.
by Dbryan51 from Chapel Hill, North Carolina
January 14, 2019
The truck was great on gas while still providing the power that Ford F-150's are known for. This truck has been incredible. Also has the ability to use Flex Fuel. Oklahoma Edition as well!
Took a lot for use to leave Honda after 25 years but after a few hours with Steve, Sheehy Toyota and driving the 2018 Highlander, we were sold. Despite the rain and long process, Steve Sharkey made the process straightforward and enjoyable. We will recommend Steve and Sheehy to family and friends. Sincerely, Tim and Mihwa Jent
Beat performing light duty truck I’ve ever owned.
by BudCK from Los Angeles
December 28, 2018
This truck is the best designed truck available. Performance is superior to other brands and the tow capacity for a half ton is outstanding. Highly recommended!
Great Sales experience with Adam. He was so nice and didn't pressure us to buy that day. Had exactly what we wanted within our price. He made sure we were taken care of and Hightower did a great job with our paperwork and signing. Will definitely recommend them to everyone we know.
Great looking and great handling vehicle
by Hneidere Outdoorsman from Catonsville, MD
January 14, 2019
I am very pleased with the Ford F-150 XLT 4x4 this truck is eveythat I was looking for in a truck. Has the 6 cylinder eco boost engine with 10 speed transmission, off-road package, tow package!
This is the second car I have purchased from Scott and it's each time it has been a pleasure Bowl experience the these people bend over backwards to help you in any way.
2012 FORD F-150 Lariat Loaded
by Coleman_G from Grenada, MS
January 13, 2019
The lariat edition is a great value of features and comfort for the price. It is well equipped at the same cost of other competitive manufacturers including GM, Dodge and Toyota. The truck rides well almost like a luxury sedan but offers appealing performance and features to get you off road or to tow that heavy load.
From start to finish Sam Sayes provided Excellent customer service. From communicating what my vehicle needed for maintenance, to scheduling an Uber ride home, to keeping me posted on a repair and dealing with insurance, it all went smoothly and vehicle was finished on date he stated it would be. Could not ask for more! 5 Stars :)
Most comfortable and reliable vehicle I've owned.
by zznotop from Carmichael, CA
January 9, 2019
My Limited has heated and ventilated leather seats, twin turbo V6, sun/moon roof, nav, etc. Good acceleration, smooth ride, very comfortable seats front and rear and a fold down step built into the tailgate.
I was assisted by Edwin Modesitt. He was very down to earth, easy going, and extremely helpfull. They offered me a great deal on a Titan, that I passed up on in the end, not any fault of theirs, the truck just wasn't exactly what I wanted but very close. I hope they come across the vehicle I want i would purchase it from them in a second. Great people, awsome staff.
Love my F150's
by Wilsonw from Hilton, NY
December 29, 2018
I purchased this truck with 11,000 miles on it. It has been all I could ask for! Performance and fuel economy are excellent and I love driving this for distance.
After recently moving to Virginia, I was looking for a new/used car. CarNova Stafford came to my rescue in more ways than one! From the excellent customer service, from ALL employees, to the gorgeous 2016 Acura MDX I ended up with, and everything in between, they made my car shopping experience amazing! I couldn’t have asked for a better team to trust!! I personally want to thank Rashid and Harris for all their hard work, time and patience with me and my pickiness! The quality of these cars is amazing! I even took my car to the Acura dealership to have everything looked over since it’s still under warranty (not at all that I don’t trust CarNova’s inspection and all) and I was told that I couldn’t have purchased a better car! Validation from the dealership itself is always a plus. The inside of my car, the outside, the drive, everything felt and looked like I was driving a 2018 version. I know I’ve found my one-stop shop forever! Ladies and gentlemen, if you want the full experience, please, please do yourself a favor and go see CarNova Stafford! You won’t be disappointed! Thank you CarNova Team for everything and God bless!
by Susan from Monongahela
January 7, 2019
Always drive a Ford ranger but recently switched up to a Ford F150. I am super happy I did. The inside us amazing and it rides as smooth as any luxury car I have ridden in. Great vehicle.
by Donald H & Linda H. Bowen from Warsaw, Va 22572
March 27, 2018
My husband, Donald had called Leckner at King George, Va . Dustin Russell answered the telephone call. Donald told him about several vehicles that we may possibly be interested in seeing when we were passing by on the way to Fredericksburg, Va. Mr. Russell took the information down after talking with Donald and then passed it on to Patrick Cole. When we arrived on Saturday morning , 3/24/2018 Patrick Cole greeted us with a welcoming smile. He asked our names and how we were doing! Upon Donald telling him who we were Patrick immediately recognized our names and informed us that he had been given the information from Dustin Russell. Mr. Russell came over and spoke with us and started working along with Patrick to help us! These young men were very helpful! They were both very polite and ready to work with us! They wanted us to leave that day with a car that suited our needs. We talked for a good long while, test drove several Jeeps. (1) was a 2017 Compass Jeep. (1) 2016 Compass Jeep (1) 2016 Jeep Renegade- Red!) Upon driving the Jeeps, we talked with Dustin and he made us a possible deal.. we thought about it and decided to leave and take care of the business that was necessary and said we would think about it. Several hours later, we returned, asked them the price we could get the 2016 Red Jeep Renegade. With the trade in we were offered and the price they gave us...............WE BOUGHT THE JEEP RENEGADE!! These young men were well informed and new what they were talking about when it came to the Jeeps. Polite, courteous, and very friendly. We would recommend these two salesmen to our friends and family. Sincerely, Donald & Linda Bowen
Most reliable car I have owned.
by Joe C. from Elyria, Ohio
January 10, 2019
This truck has so much leg room. The panoramic sunroof is so amazing. Very pleased with this vehicle and would highly recommend it to anyone.
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
Perfect Truck for Me
by luke3011 from Salsibury, NC
January 9, 2019
This is the perfect truck for me. I have a 2014 STX Sport. it looks good, has a nice big V8 with plenty of power and the interior room is amazing. I fit 6-guys in the cab with 8 golf bags in the back on a golf trip. Ford did well making the 2014 F-150.
My truck was repaired on time as promised, and the work was done right. My service advisor Joshua was great. He let me know what the problem was, how much the recommended repairs would cost, and when it would be completed.
Best riding vehicles I’ve ever owned
by Gwin Montou LaSportsman from Carencro,La
January 12, 2019
Like the features, gets decent gas mileage for a four wheel drive. It’s very quiet and rides good, has plenty of power with the 5.0 V8 but the new 10 speed transmission is junk, it doesn’t know what gear it wants to be in !!!!
Wonderful staff great service thanks to Steven Campbell for all of his help in finding and fixing the problem would definitely recommend the service department
Best Interior Design
by Jill from San Diego, CA
January 12, 2019
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
I went to the Koons Kia dealership today to get a tire repaired. Even though I didn't have an appointment, Marcos worked me into their schedule and also took care of the warranty maintenance that was due. I've been coming to this dealership for several years, and have always been pleased with the quality of service.
Holds its Value unlike other truck! Best truck
by joshyran25 from Tampa,FL
December 11, 2018
The F150 has the best resale value compared to 90% of the vehicles on the market! why not buy something that you can get your money back when you sell it . plus its the best truck on the market. Ford leads the way with innovation in trucks
tows the most
the new design weighs the least
gets the best mpg with the new ecoboost engine
I am very grateful for the great service that I received with my 2 Kia Sorentos 2011 and 2014. Mr. Olivero provided excellent service, that was very professional and efficient. An I would highly recommend to anyone.
Most reliable car I've owned
by Ford Truck Guy from Akron, Ohio
December 27, 2018
This is the best truck on the market, I highly recommend it over any other truck out their. I can't imagine life without this beautiful 6 1/2 Foot bed!1
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