I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great dealership, great sales guys, great finance guy. Very helpful even though we went through our own bank. We will be buying from them again.
Went to the dealership to help my son purchase a vehicle. He did I was so impressed with the Alfredo and how he handled the deal. I went back a purchase a vehicle for myself . These guys are top notch. He was very organized respectful of my time and worked very hard to get a deal that was good for me and the company. Like the title of this review. Brought a vehicle Got a New Car Guy/Friend
I have purchased multiple vehicles from harold Dorsey in the past and it is always a good experience. The service department has some great ford trained technicians like Tim Heimberger. I will continue to go to thoroughbred ford in the future.
I would like to thank the staff for the awesome service. I appreciate my service being taken care of by my rewards bonus. My car was service in a great timely matter. I had a good report on my car as well. I was helped by Mike Taylor in the service department, who did an excellent job.
Harold Dorsey is the go to guy at thoroughbred Ford
by ShowGT from DealerRater.com
September 4, 2018
I began buying from Thoroughbred Ford because I was treated like family, Harold Dorsey knows how to listen, how to get you want you want and sometimes even more than you wanted. I always send friends and family to Thoroughbred Ford and why not, it just makes sense.
I found the car I was looking for online but was out of my budget. Contacted the dealer and talk to Dave ???Coach??? Galvan. He not only helped me but work with me before the dealership to make a good deal. In order to do so I had to ask a lot of questions and Coach patiently answered all my emails and phone calls with everything I needed to know not only about the car but about the transaction, etc. He definitely made it happen and help me get the car that I wanted at the price I could afford. If you want to buy a car I definitely recommend Thoroughbred Ford and specially ask for Dave Galvan. Thanks Coach!
Tim was a very good salesman. He was polite and very courteous. We are very pleased with the truck we bought. The dealership was clean and the coffee was good! The finance guy was really nice and explained everything very well.
I have bought a lot of cars over the years from several different dealerships and this was by FAR the best and most professional truck buying process I have ever been through! Everything from the time I first made contact with Clark my salesman to the time I walked out the door with my new 2019 F 350 was better than I have ever experienced! My truck was done and customized for me and everything was spot on and done the way I wanted! Thank you for an amazing buying experience!
This is my 2nd new truck (F-150) purchased from Gary Crossley Ford and from Tim Parnacott. Both experiences could not have been any easier. Sent Tim some basic specs I had for the truck and a price range I was willing to pay. Not only was I very pleased with the price (which to us consumers is incredibly important), but the vehicle he pulled up to let me take for a test drive was literally the exact vehicle I "built" on Ford's website. Not to mention, it was late in the year and other dealerships I contacted didn't have my desired color, or some feature(s) was/were missing from the ideal vehicle I had pictured.
Purchase day was very simple. I was in and out (including final test drive, trade-in, paperwork, signatures, etc.) in just a little over an hour.
Could not be more pleased with the dealer or with Tim, the sales rep. Thanks to you both! Not only will I be back at some point for another purchase, but any family/friends who are in the market will get a strong push from me to go see Tim and Gary Crossley.
by The Crawford's of Liberty from Kansas City, MO.
December 6, 2018
Our new 2019 Explorer is the 5th vehicle in 9 years our family has purchased from Gary Crossley Ford through Lisa Garcia. Lisa is a very diligent, honest and pleasant sales representative to work with throughout the process. Lisa and the entire Crossley Team makes the purchase, ownership and maintenance of our vehicles a trustworthy experience.
I could not be more pleased with our recent purchase experience. We got rid of a vehicle that needed more repair than it was worth. Jason Buchanan helped us land a great new vehicle with a superb experience. To top it all off, Frankie spent a big chunk of time with us to make sure we had a jump start on all of the ins and outs of the SYNC experience. Thank you everyone at Gary Crossley!
We had a great experience buying a vehicle from Ryan at Gary Crossley Ford. He was such help and made the buying experience so easy for us. He made sure to help us get the best experience possible on what we wanted. The best part was having no pressure like other dealers can do. I would always recommend him.
Chris Decker had big shoes to fill with Gene no longer at the dealership. He was very knowledgeable, friendly and answered all my questions regarding my new 2018 Edge. I traded in a 2015 Edge SE and purchased a Titanium that has everything on it that I could want. Love this car.
After spending the last month shopping for a small SUV on line and in various car dealerships, I bought a Ford Escape at Olathe Ford Lincoln. Alax Klien was very helpful in answering all my questions and finding the right vehicle for me. My new car has everything on my want list, at an affordable price. It's not too small, and not too big, and there was no pressure to buy. Everyone there was very knowledgeable and easy to work with, and Alax patiently explained all the new technology in a way I could understand.
Sam was very helpful and provided excellent service. I did not purchase the vehicle I was considering but it had nothing to do with anything that he did. Just found something else.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.