New and used 2025 Ford F-150 Lightning Flash trucks for sale near Frisco, TX

After a full week of exhausting dealership visits, numerous phone calls, and overall disappointing service, we were feeling frustrated. That’s when we decided to flip the script and search only for dealerships known for their customer service. That’s how we found Sam Pack’s Five Star Ford in Carrollton, and more importantly, Iliana Davila. We found a Ford Bronco online that looked promising and called to ask a few questions. Iliana responded almost instantly with a personalized video and all the information we needed. Within the hour, we were on our way to the dealership. When we arrived, Iliana was ready, warm, and welcoming, a complete breath of fresh air after the stressful week we’d had. She had the vehicle prepped and waiting, and even planned a freeway test drive to address our concerns about cabin noise. Her thoughtfulness, product knowledge, and patience were unmatched. It also helped that she drives a Bronco herself and gave us real, honest insights, not a sales pitch. Once we decided this was the one, Iliana introduced us to Alexandra, who immediately started chatting with us about Bronco accessories. Her enthusiasm was contagious, it turned an already exciting moment into something we could really envision personalizing. We’ll definitely be reaching out to her with our wish list soon. Iliana also took the extra step of introducing us to Masen in the service department so we’d feel comfortable from day one. Though we only met him briefly, his friendliness and professionalism left a lasting impression. While waiting for finance, we noticed a birthday celebration for one of the team members. The staff gathered to sing and enjoy cupcakes, it was clear this dealership has not just great service, but a truly happy and supportive work culture. That positivity reached every corner of our experience. The receptionist greeted us with genuine warmth the second we walked in, offered us water, and made us feel right at home, something no other dealership had done. Every time we came or went, someone opened the door for us. It may seem like a small gesture, but it spoke volumes. Finally, we met with Alexander in finance, who was incredibly patient and helpful, answering all of our questions thoroughly and taking the time to connect with us. His calm, clear approach made the final step of the process smooth and stress-free. All in all, Iliana Davila was absolutely amazing, professional, personable, and completely customer-focused from beginning to end. If you’re car shopping and want someone who genuinely cares, listens, and knows their stuff, go to Sam Pack’s Five Star Ford and ask for Iliana. We’re thrilled with our Bronco and beyond grateful for the five-star experience.

⭐⭐⭐⭐⭐ 5 Stars – VIP Treatment from Start to Finish! Lorraine at AutoNation absolutely blew me away with her exceptional service! From the moment I walked in, she made sure I felt welcomed and taken care of—but what truly stood out was how she went above and beyond in the little things that made a big difference. She was attentive, professional, and incredibly thoughtful. As I was leaving with my hands full, she didn’t hesitate for a second—she opened the door for me and even the door to my Lyft. In that moment, I truly felt like a VIP. It's rare to experience that kind of genuine courtesy these days, but Lorraine reminded me that chivalry—and outstanding customer care—is still very much alive. Thank you, Lorraine, for making my AutoNation experience not just good, but memorable. You're a gem💎

Loved the buying experience here! My sales guy, Larry, was awesome. He was upfront and honest and he respected my time. I also got a beautiful truck!

They fixed a couple little dents for free, Toronto was very good to deal with, I would recommend going through these guys if you are in the market for a new or used vehicle.

My experience was great Excellent service Marco-and others were excellent And professionals and good guys

Had a really great experience at AutoNation Ford Frisco. DT was my sale associate and he’s been the best I’ve had so far when buying a new vehicle. Negotiations were quick. They had the truck I wanted and we were able to agree on a price within an hour of walking into the dealership. DT was professional and honest. I will definitely use him again when buying from them in the future. I bought an EV and there was an issue with the tax credit after I purchased. I brought it to their attention. Peyton and Zane escalated the matter immediately and it was resolved in just a few days. They were willing to work with me AFTER the purchase, gave me several options, and said they would get it done no matter what. Hands down the best car buying experience I’ve had to date. Thanks again gentlemen. My family really appreciates your hospitality and professionalism. Find DT, he’ll take care of you!

Great Experience, Easy purchase, was an out of state purchase that was made easy, Great customer service,

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

From the time my car was checked in until the inspection was completed the people helping me were extremely helpful. The restroom was very clean.

Shout-out to Charles Washington! Friendly and professional. I was buying from out of state and he did everything in his power to answer all of my questions and reassure me. I never felt any pressure and am extremely happy with the deal I got.

I have a great deal of respect for the staff at Bob Tomes Ford. Steve K. worked very hard to find a truck that matched exactly what I wanted and the negotiation process was fair and professional. Thank you for helping me find a great new truck!

So happy with our sales rep(Garelle “Samuel” Yeager)! He drove my wife and I to the secondary lot to see the car being prepped and went over all the details with us. Then, on the day we picked up he helped us surprise our son and even put a bow on it! Good times ✅

Great place to buy your next auto, staff was very professional and easy to work with

Anthony always helps me out and does a great job. He is very nice. He takes the time to explain things to me about my car. I always ask for him to

The sales staff was very respectful not only of me but my time. Low pressure easy buying experience.

Rockwall Ford has never failed me when purchasing a vehicle or servicing. They are a top notch dealership. You won?t be disappointed with this dealership.

Professional service and good communication all around on a recall appointment, plus performed a checkup.

Josh Stamper and North Central Ford provided an excellent buying experience. Friendly honest and professional.

Clayton and the guys on the mobile side are class acts, super professional and understanding. I will definitely be using Clayton and his team again in the future

I recently had the pleasure of working with Cole at the dealership, and I can't recommend him enough! From the moment I walked in, he was friendly and attentive, making sure to understand my needs and preferences. He took the time to explain all the features of the cars I was interested in, and his knowledge about the vehicles was impressive. Cole was never pushy, which I really appreciated. He allowed me to take my time in making a decision and answered all my questions thoroughly. When it came time to negotiate, he was fair and transparent, ensuring I got the best deal possible. Overall, my experience with Cole was fantastic, and I left the dealership feeling confident in my purchase. If you're in the market for a car, definitely ask for Cole!