New and used 2025 Ford F-150 Lightning trucks for sale near Richardson, TX

Nice facilities and friendly staff. The only thing that was annoying was the wait once the deal was agreed upon. I informed the salesman that we were paying by check so no financing and was not interested in any extended warranties or after market items. I told him we would go to lunch and come back and he assured me that the process would be complete in 1 hour. We sat there for 2.5 hours because the 'finance person' was backed up. It would have been simple to just let us leave but I realize that car dealerships don't want you to leave once they have you there. Times are changing and I think you need to change your mindset. We purchased both a Lexus and an Audi vehicle for my wife and both were done within 30 mins. The sales person at each dealership did the paperwork right there on their computer. No finance and no pressure to buy way overpriced 3rd party warranties. Most people are aware that you can purchase warranties if you so choose direct from manufacture for 1/3 the price.

Excellent customer service and excellent service. Very impressed with my service advisor. Outstanding overall. Excellent.

Like most dealerships these days, the service managers at Autonation Ford Frisco don’t always get everything right every time. However, after dealing with these guys for over ten years now, when things start to slip, they have always got things back on track and at the end of the day, from my experiences at least, work very hard at keeping the customer informed all along the way while ensuring that they meet and where possible, exceed service delivery expectations every which way that they can.

Dave Williams was my salesman and a true God send. Extremely professional and knows his business. A great guy! Zane was in financing and another great, professional! These men truly blessed me!!!

Great service and diognostics requiring full repair of transmission. Nice waiting area, fast rental located in the dealership, easy pickup and return, and excellent and complete overhaul was done in a timely manner. Highly recommended.

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Had service work done to my 2023 Explorer ! Jovanni was awesome at getting me in quickly and getting all work done in less time than normal !!! Love my Explorer because of of the great service provided !! I will continue to buy my cars from Bob Tomes Ford ! And so is my son with his Ford pickup truck !!!

Wade Scott was absolutely fantastic. He set up an appointment for me,got my rear camera fixed, and help to get a system install that will help my car run better. Wade Scott is truly the definition of quality customer service. If you ever get a chance to work with Wade Scott, I guarantee you will be satisfied.

My experience was great Excellent service Marco-and others were excellent And professionals and good guys

I have a great deal of respect for the staff at Bob Tomes Ford. Steve K. worked very hard to find a truck that matched exactly what I wanted and the negotiation process was fair and professional. Thank you for helping me find a great new truck!

I recently had the pleasure of working with Cole at the dealership, and I can't recommend him enough! From the moment I walked in, he was friendly and attentive, making sure to understand my needs and preferences. He took the time to explain all the features of the cars I was interested in, and his knowledge about the vehicles was impressive. Cole was never pushy, which I really appreciated. He allowed me to take my time in making a decision and answered all my questions thoroughly. When it came time to negotiate, he was fair and transparent, ensuring I got the best deal possible. Overall, my experience with Cole was fantastic, and I left the dealership feeling confident in my purchase. If you're in the market for a car, definitely ask for Cole!

This Truck buying Experience was special, it was by far the greatest in 25 years of buying vehicles, First my referral sent me to ask for the Finance director Mr. Tom Andrews, he was amazing! great personality, and very easy to talk with, so once me and Tom briefly spoke , he allowed my sales professional Jerry Crider to assist me with the truck selection, from there everything went exceptional ,I will highly recommend Five star Ford to all of my friends and family members... Earnest B. @Frisco,Texas U.S.A

Very good experience with Grapevine Ford/Lincoln service dept on 3/22/25. Heath was kind, courteous, and knowledgeable, and from my description of problems, he knew exactly what the issue was. He was in constant contact with the mechanic and me, with diagnosis, cost for repairs and time frame for completion. Even had the car washed after. Will definitely use them for any future service needs.

You will not find a more helpful dealership than Bill Utter Ford. I am simply amazed at how kind, helpful, and genuine these guys are. It puts whole new meaning to the phrase ?car salesmen? which often leaves a bad taste in your moth. Phil, Kent, and tabitha are all huge assets to this dealership and should be rewarded for their customer service. The place is clean, accommodating, and high quality. You will also find very solid vehicles in the pre owned department. Overall, my experience with Bill Utter was top notch and if I can give them all of my business, I will. Thanks guys!

They fixed a couple little dents for free, Toronto was very good to deal with, I would recommend going through these guys if you are in the market for a new or used vehicle.