New and used 2025 Ford F-250 XL trucks for sale near Adelphi, MD

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

I ordered my 2025 Super Duty Platinum and it came in the end of January. I usually custom order my vehicles and get all the extras on my trucks. The Godzilla V8 engine is a monster 7.3 liter with about 700 hp and 600 lbs of torque The cameras are remarkably clear and I can drive with the rear/side camera views live. Great safety feature. This truck is meant to tow heavy loads. Fuel mileage is not great but it’s as I expected.I feel the turning radius seems tighter/better than the F150 I used to have. I love the onboard scale in the truck bed. Very convenient. I have a g Factory generator also. I always put in a Line X spray in bed liner and have a roll n lock top…out of sight out of mind.The easy pull out steps make easy access to bed contents.A big Ranch Hand grill was installed to replace factory bumper because I drive in north Florida deer country. There is one thing I’d change, Ford used to give multiple interior colors and with my Platinum package it limited me to grey 🤦‍♀️. for a very expensive vehicle I should have had interior color choices. So I really don’t have much to complain about. This truck is a very strong towing machine. I also had dual exhaust installed, nice mud flaps and a different larger air filter.Such a great rumble sound now. It’s my fourth Super Duty and I’m very impressed with all of my options including the two front seats that totally recline if I had to sleep in this beauty. Never have I seen or driven a nicer truck.

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

Very helpful Abu and Tonino went the extra mile I am very happy with their services

So far a very Professional and great experience to date with Koons Ford of Falls Church. Ask for Pablo! Edi. Amazing experience. We had a different situation where we needed to trade our car in for a new vehicle! From test driving to intent of having Ford Active Version, it was a memorable ride back home with an explorer Platinum!! Mr. Dean at Finance helped us understanding everything in order where we felt connected and here we are. Thank you Pablo! Thank you Eddi , & Thsnk you Mr. Dean!!!

We had a great experience at Koons and got an excellent deal on our new car. Would highly recommend!

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

Worked a deal out with Freddy Porto. Dominique set up appointment and Anwar took care of financing. Good crew, negotiation was fast enough. Buyers should do their homework, know their number, and be willing to take a deal or move on. I can't speak to service department and I am from PA, but sales experience was pretty good. Better than what reviews are saying. Thank you and your team for helping me get my Ford Escape!

I received a great customer services from these 2 men. They are really friendly and understandable. I really recommend Ryan Plumb for future people that going to buy cars in this place.

My salesman Evan was absolutely fantastic. He was extremely knowledgeable, helpful, friendly, and did everything he could to get me a fair price. I would definitely ask for him if I was going there to look at cars and would use him again when it's time. Keith Goodman

I have and will continue to refer clients. There are no pressure tricks and staff are quite courteous. Selection was what I needed, and they had selection.

I was most impressed by the promp, courteous, no hassle transaction. Rose, and Malcolm was so helpful, attentive to my family needs. I have to say they made the process so easy.

Tiffany was amazing to work with. They picked up my truck took it in and brought it back to me the same day! Best part was they offered to pick it up for free. I will be back here to purchase my next truck.

I am shopping for a new car and I called in and got one of the sales reps. Marcos, was very knowledgeable very helpful and also very kind to talk to. If I could say anything is that he presenting himself very well.

I came in to look at and test drive a 2025 Ford Escape. I fell in love with it. Mirwais Amani was so helpful and answering my questions. No pressure sales whatsoever being a single old lady that was very nice. Thank you.

I love my new car! Mario Fernandez you were great. Britt Ford you have an awesome team and they were very professional. They truly gave me the best deal. I have been looking for a car on many sites for a couple weeks and I have seen a lot of cars. The cars were dirty and had misleading descriptions. I found my car at Britt Ford and I was totally impressed on the cleanliness and an accurate description of the car. I’ll be a repeat customer. Thank you Britt Ford!

I went in for a Bronco trade-in, and the team (Steven and Josh) made the experience smooth and enjoyable. They were friendly, attentive, and accommodating of my specific requirements. The process was easy, and their excellent follow-up truly stood out.

I just purchased another truck and couldn't be more pleased with everyone involved. Very courteous and professional about the process. Would definitely recommend Century to family and friends. Thanks

Like working with Jay. His workmanship is excellent. No complaints at all. He is always polite and very considerate.