New and used 2026 Ford F-250 trucks for sale near New Fairview, TX

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

They fixed a couple little dents for free, Toronto was very good to deal with, I would recommend going through these guys if you are in the market for a new or used vehicle.

⭐️⭐️⭐️⭐️⭐️ I drove in all the way from New Orleans, Louisiana to purchase my Lincoln Navigator, and it was absolutely worth the trip! The entire experience at Grapevine Ford Lincoln was smooth, professional, and stress-free. From start to finish, the team made everything easy and went above and beyond to ensure I was taken care of. I highly recommend them to anyone looking for a quality vehicle and top-notch customer service. Thank you for making this such a great experience!

I'm truly amazed at my experience there. After being denied and feeling defeated I gave it once last try. Quincy was amazing. Went in on Saturday and drove off Monday in a brand new Ford. He was so nice and patient even when I wasn't. The process was pretty quick. I spent only a few hours on Saturday picking out a vehicle. Got all the paperwork to them Monday morning. Went back Monday afternoon to pick up my car. It was washed and ready to go. I was not really into Ford's but now I'm a customer for life and hopefully will be buying from Quincy for now on.

Preston was very helpful and courteous. He had good follow up and making sure things were complete and as ordered. He has been very helpful after the sale as well.

Almost glad I broke down so I could meet some of the most friendliest people on the planet, if everybody gave service like that, they would be a lot more smiles around. Thank you very much for your kind polite service. The only shame is they don’t have 10 stars to give you.

Ceasor always helps me out and does a fantastic job. All the mechanics do an outstanding job as well. The dealership is well maintained and clean.

Top notch customer service. Vehicle was cleaned. Vehicle was ready ahead of schedule. Professionalism was excellent.

Outstanding .He was very helpful and knowledgeable.the whole process was excellent. The timeline was perfect. Check out was easy, all I ask for was done . My car wash and vacuum.

This Truck buying Experience was special, it was by far the greatest in 25 years of buying vehicles, First my referral sent me to ask for the Finance director Mr. Tom Andrews, he was amazing! great personality, and very easy to talk with, so once me and Tom briefly spoke , he allowed my sales professional Jerry Crider to assist me with the truck selection, from there everything went exceptional ,I will highly recommend Five star Ford to all of my friends and family members... Earnest B. @Frisco,Texas U.S.A

Came in for a recall issue. Pete took great care of me. The issue was addressed quickly and was able to get my vehicle back same day. Great service!!!

Very good experience overall, we were disappointed that there was no wiggle room on a $40,000 car, not even $50. The young man that sold us our car was excellent. We did have a problem in that They messed up our paperwork a little bit, but they were very quick to rectify it. I would say maybe pick a different dealership if you?d like to barter a little bit otherwise it was a good experience for us.

Service advisor Stephan Hunter was great ! Let me know pricing and checked in parts availability. Prompt work. He is knowledgeable on what could be the issues.

Came in for repairs, decided to trade it in. Communication was good. Smooth transition over to sales. Blake was great to work with. Will be back

I sold my car to this dealership. They gave me the best price, but more importantly, the service was just exceptional! Samantha and Graham are the best. I?ve never experienced such honesty, integrity, and compassion at a car dealership in my life. 10 stars if I could!

I came in to have the oil changed in my 2019 Mustang. I ended up buying a new car. David was FANTASTIC!! This is my 5th Mustang and the 3rd purchased from David McDavid.

Great service and management. Sales rep is a great communicator and loves his job. It shows in his work daily. I appreciate their professionalism and responsiveness. I will be back.

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!