Used 2022 Ford F-350 trucks for sale near Briaroaks, TX

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

Have bought four vehicles now from this dealership three under Mike Brown now one from Shottenkirk and like the others this one was another outstanding experience. Charles Brockman is an excellent salesman and was a pleasure to work with as well as the rest of the staff. Thank all of y’all

We dealt with Ms.Sloan Fine as she was able to get us in the vehicle that we dreamed of. Thank you for all your help Sloan!!

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Matt is great. Service was excellent not pushy at all. Very fast with the paperwork didn’t have to sit all day like other places.

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

Matt was excellent to work with. He got my son in his truck, and was very helpful and honest. We will be doing business here again. Thank you

My experience there was a good one, customer service was awesome and it is a long process to buy a vehicle but they made it go by quickly. Finance officer was awesome as well. They need to clean up the showroom its old and needs a deep cleaning

Hello, my wife and I came in to the dealership last week just looking for a F-150 for a future purchase. We met Mack Jameson, on of your sales guys, and he was so nice and patient with all of our questions. He really took great care of us and we felt right at home working with him.

Chris Green was great. He was attentive to our needs and personable, showed options, was responsive to our inquiries, was insightful on the models, but was understanding that our best fit for our needs may not be a Ford (was at Shottenkirk Toyota, also highly recommend). We appreciate his candor, will always ensure to recommend him to all we know, and look forward to coming back to him when time to get a F250.