Used 2022 Ford F-350 trucks for sale near Sansom Park, TX

Randy Weldon was a great salesman took his time with us was very patient answered all the questions that we had and in the end we put a great deal together I would recommend him highly

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

I dropped of my vehicle. Was greeted in a timely manner. I was given a courtesy ride home. When the vehicle was ready for pick up I was informed. I needed the vehicle delivered given my family's car seat situation so they delivered it to me. Great service..

I was having an issue with my Jeep Wrangler soft top. Ray Christian went out of his way to insure that my issue was fixed beyond my expectations. He was professional, easy to work with and most of all genuinely caring. What could have been a nightmare was turned into a great service experience thanks to him! Thank you Ray, you have no idea how much I appreciate you!

Have bought four vehicles now from this dealership three under Mike Brown now one from Shottenkirk and like the others this one was another outstanding experience. Charles Brockman is an excellent salesman and was a pleasure to work with as well as the rest of the staff. Thank all of y’all

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

Hello, my wife and I came in to the dealership last week just looking for a F-150 for a future purchase. We met Mack Jameson, on of your sales guys, and he was so nice and patient with all of our questions. He really took great care of us and we felt right at home working with him.

Worked with Alonso C. in the used car area. Had previously researched the vehicle I wanted (2018 Chrysler Pacifica) and he made the process easy, non-confrontational, and easy. The title guy and I didn't get off on the right foot, but that's probably I intentionally put in a pause to the buying process and had to leave to get my financing from my credit union. Overall I would buy again from this dealership, and Alonso specifically.

Ron Smith made my car purchase a very smooth and easy experience. i was very nervous upon arrival but he answered all questions and was not a pushy salesman. He is by far the BEST salesman I have encountered after purchasing several cars and motorcycles. Thank you Mr. Smith

Chris Green was great. He was attentive to our needs and personable, showed options, was responsive to our inquiries, was insightful on the models, but was understanding that our best fit for our needs may not be a Ford (was at Shottenkirk Toyota, also highly recommend). We appreciate his candor, will always ensure to recommend him to all we know, and look forward to coming back to him when time to get a F250.