New and used 2025 Ford F-350 XL trucks for sale near Suffield, CT

Check in process is super easy, very friendly. They check for recalls and offered me to use points for the service They take care of your needs, excellent service!

We utilize their mobile service for our commercial vehicle fleet and highly recommend! Mike and Tiffany is service are amazing to work with! They are always welcoming and accommodating with our scheduling and service needs!

Went in for oil change and tire rotation. The friendliness of the service people and the quality of work is why I keep going back!

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

The sales person Andre, the sales manager Josh and Bill are very helpful through the whole process and I look forward to future meetings with service oil changes and maybe buying some products from them

It was easy to get a convenient appointment. Staff was courteous and repair cost was reasonable. Facility waiting room was clean and comfortable. Facility location is convenient and close to shops and restaurants which makes waiting for repair completion easier.

I am very please we the entire process. Everyone has been very helpful starting with the Sales Consultant, Billy McGowan, the Sales Manager Billy Genereux and the Busines Manager, Karina Popili-Sarat, whom I thank for their professionalism and assistance throughout the entire process. I would highly recommend this dealership to everyone! Regards, Arben

Dakota took leadership in speaking with us. My car was serviced in a timely manner and even washed.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

I had an interaction with Mike regarding a Toyota Avalon. Mike was very friendly and knowledgeable about the car. I was impressed with the dealership. Unfortunately, the vehicle wasn't what I was looking gor.

Special ordered a new Mustang. Dealt directly with the owner to ensure order was perfect. We had an agreement but not a deal on trade. When the car arrived a month sooner than expected I was offered more than we agreed on trade, a nice rebate and MSRP was lower than when I ordered. Salesman John is honest, straight forward, and zero sales tactics. Couldn't be happier with my experience.

Jordin my service advisor was very helpful, transparent and caring with advise and reviewing needed service. Jordin kept me advised of time frame needed for service and at the conclusion of my appointment walked me through all service done. Addionally he answered all my questions to my satisfaction.

Introduced to the Torrington Ford Lincoln team through a family friend who had a positive buying experience. The team at TFL was FAST. Reached out via phone at 6pm on a Friday, had quotes early AM Saturday and had the purchase in motion before noon on that same Saturday. The team was knowledgeable and very well rounded. They listened carefully to the preferences I desired, presented the various options and were efficient. The sales executives, CFO and CEO were all involved during the process, and the well rounded culture of the group was impressive and made the experience all the more comfortable. As a buyer its important to see the various parties to get a feel for the credibility of the dealership/point of contact and the TFL team was excellent in that regard. I'd recommend the group to anyone interested in a Ford/Lincoln model, even if they are outside of the natural territory (location). I came from central Massachusetts to purchase a vehicle, and I plan to do it again because the experience was that superb.

Service department is always very accommodating and gives the best advice and service.we highly recommend Sarat Ford Lincoln for all your auto needs.Jorden is excellent at answering any concerns you may have about your vehicle. Great service

Tom was incredibly helpful. He worked with my schedule, worked with my warranty company and got the repair done on time. I have been getting my repair work done at Torrington Ford for twenty years and will continue to do so.

When we heard 0$ interest we decided it was time to trade for a new one. I did research on a new one and checked on pricing. I let the dealer give me the first offer. Then I came back with what I thought was a fair deal.