New and used 2025 Ford F-350 XL trucks for sale near Windcrest, TX

I recently visited Cavender Ford Dealership in search of a new truck. Living in Galveston, TX, I had done a lot of research on the best deals in Houston and nearby cities, and I quickly realized that no one offers deals quite like Cavender. They not only beat the competition on the price of a new truck by a significant margin but also gave me a fair trade-in value for my vehicle. Overall, my experience was somewhat mixed. On the positive side, if you’re looking for an unbeatable deal on a truck, this is definitely the place to go. The sales team, especially Michael McClinton, Noe Aguilera, and JR Ortega, worked closely with me and were instrumental in helping me secure the beautiful truck I had my eye on. They took the time to understand my needs and preferences, making me feel like they were genuinely trying to get me the best truck for the best price. Their approach was knowledgeable, friendly, and refreshingly low-pressure, making the entire buying process smooth. However, the dealership fell short when it came to management and after-sales service. Unfortunately, the management team did not uphold the same level of customer service as the sales staff. I encountered a few issues after the purchase, and their response was much less helpful and timely than I had anticipated. It felt like their interest in assisting me dropped off significantly once the sale was complete. Some promises made during the sale weren’t fully honored afterward, which was disappointing. After taking delivery of the truck and returning home, I noticed one of the hubcaps was missing. I contacted the dealership the next morning and provided a photo I had taken while at their location to prove that the hubcap was already missing before I left. Although the sales team was eager to assist, they were unable to get any answers from upper management. Fortunately, I had the picture as proof, so it should have been easy for them to send me a replacement. However, it took nearly a month of countless phone calls, text messages, and even speaking with a manager named Manny, who rushed through our conversation and falsely promised to overnight the missing part, before I finally received it. I bought a brand-new truck, but after noticing the missing part, it felt like I was driving an old truck, and it took away the excitement of having a new vehicle. Management or ownership didn’t acknowledge the issue as significant, nor did they make any effort to address it. They didn’t offer an apology or attempt to make up for the disappointment I felt about losing the excitement of my new truck. In summary, Cavender Ford is an excellent choice if you're after a great deal and a positive buying experience. However, be cautious about after-sales support, management and ownership and make sure to get everything in writing before leaving the dealership, as their management and ownership could definitely improve in this area.

The Cavender auto buying experience was outstanding. I cannot recommend Kaleb and Jennifer enough. They were very easy to work with and up front about everything.

I got my dream car Bronco sport , I love it I would like to say thank you Joe Barrera he was the best sales person , very informative, great personality , answered all my questions, my son is buying a car next month told him ask for Joe he’s the best

Excellent experience purchasing my wife’s Ford Bronco Sport. I insisted on the Badlands edition and she chose the color. Red McCombs was the only Ford dealer in town that had all the bells and whistles we wanted, in the right color and for a great price! Marwan Nsaif went above and beyond to help make this deal happen and followed up with us every step of the way, even picking up an accessory that wasn’t available at his dealership. Marwan is a true sales professional that you can be confident has a win-win solution for your next automobile purchase!

Dan Emrie and Steve were amazing at Jordan Ford, San Antonio! Best experience buying a vehicle I’ve ever had!! They did everything/anything I asked for to get the sale completed and made the experience actually enjoyable. Almost like buying a vehicle from your best friends. If you need a vehicle, and want to work with people who actually care about you and your needs, go see these guys at Jordan Ford. I’ll only do deals with Dan and Steve from here on out.