New and used 2025 Ford F-350 trucks for sale near Briaroaks, TX

Jaylan Lewis gave me great service no sooner than I drove into the dealership.He got me taken care of in no time,and I was out and on my way.

We dealt with Ms.Sloan Fine as she was able to get us in the vehicle that we dreamed of. Thank you for all your help Sloan!!

Have bought four vehicles now from this dealership three under Mike Brown now one from Shottenkirk and like the others this one was another outstanding experience. Charles Brockman is an excellent salesman and was a pleasure to work with as well as the rest of the staff. Thank all of y’all

We always have great service when we take our vehicle in for service, Kip is the best! Been bringing my vehicle here for a few years for maintenance.

This was my 2nd time buying from this same dealership. Made buying so easy and simple the 1st time that I headed straight to them again for the 2nd.

I worked with Josh, he was very welcoming & did an awesome job by keeping in touch with updates via text/phone. Great customer service. Repairs were quicker than expected. Overall great service!

Francisco was great. All in all, it was an easy transaction. I'll shop there again.

Great service everyone was welcoming and nice gave me a great trade in value and best deal on the brand new truck love my experience was fast and easy I recommend talking to Tommy! Great sales man and likes to get things done

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me

Ron Smith made my car purchase a very smooth and easy experience. i was very nervous upon arrival but he answered all questions and was not a pushy salesman. He is by far the BEST salesman I have encountered after purchasing several cars and motorcycles. Thank you Mr. Smith

I went to Grand Prairie Ford on short notice and was able to get the vehicle I needed for my wife and get it done very quickly. Cruz was my sales rep and worked with him and the management group to get the transaction done flawlessly. I am not the easiest customer to deal with, but the guys handled the situation professionally and got me exactly what I wanted and needed. Our 2024 Expedition Max Limited is fantastic and I will do business with these guys in the future. GS

I went in and bought two identical Ford escapes for my two College sons. Mr. Ron Smith made the experience very very easy. He is the best ever if you need a sales person go to Ron Smith at Grand Prairie Ford.

LaShaundra was an awesome sales rep, she made sure all our needs/wants were taken care. Couldn't be happier with her customer service. Sweet lady.

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!