New and used 2025 Ford F-350 trucks for sale near Joshua, TX

I made an appointment to drop the vehicle there Wednesday at 5:00 PM with the A/C not cooling. Victor was our service coordinator and told us he would advise us asap Thursday. Since I didn't hear from Victor by noon, I called but had to leave a message. I then received a text with the diagnosis and cost to evacuate the system then refill it with dye added bc they couldn't find a leak. I okayed the service. He said it could be ready Thursday afternoon, but he didn't call,so I called and Yvi said victor had left for the day, but he did call a little later and advised the tech wanted to keep the vehicle overnight and recharge the system Friday morning. We didn't hear anything all day, so we decided to come to the dealership and see. They told us they wanted to check one more thing(I suspect it was what they were supposed to do that morning) so we waited another hour or so for it. My wife finally got her vehicle around 4:00 PM. The A/C was blowing really cold and no leak was detected. If the system gets low again, the dye will show where the leak is. We're happy with everything except that Victor wasn't getting back with us. I was in the car business for 32 years and customer service is the key to retaining customers. I spoke to Darren who said he'd dumped some xtra customers on Victor, so I'll give him credit for that. Plus being relatively new to the job, I'm sure he as doing his best! I've had ALL my service done at Platinum Ford since I retired from there in '18, and they've always done great work! Thank you, Adam, Gary, Darren, and all!

Platinum Ford is the dealership we always use in our area. We have tried others, but have been disappointed. The thechnicians at Platinum Ford are competent and courteous. They always give us a call to keep us informed of any issues and to get consent before proceeding. Kyle is our designated “service manager” and he is top knotch!

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

While it was a drawn out process to get the repair done, due to the circumstances about the repair, Big Ray very courteous, helpful and supportive throughout the warranty repair process both with Ford and the aftermarket company, as the repair was split between the two companies.

We have used the dealership multiple times and have always had the best experience. They make sure they meet your needs and listen to what you are wanting.

Quick and painless process drop off and have car repaired. Very please with customer service. No complaints. I would refer family and friends to David McDavid ford.

Great experience all the way around. From the salesman I worked with, to sales manager, finance guy…. Overall the best experience I’ve had buying a vehicle. 10/10 recommend and will use them again.

I am very happy with the detailing of my vehicle. It looks like a brand new vehicle now. The valet service was great. My truck was picked up early and delivered back to my home on time. I will definitely recommend this service to others.

Recently purchased a Bronco Sport Heritage. The buying process was the smoothest, fastest transaction I have ever had when purchasing a new vehicle. Kimberly made the buying process very smooth. This is the third new vehicle I have purchased here and will definitely do so again.

Sam Marshall and the tech took great care of me, as they always do. Dropped my truck off yesterday afternoon and picked it up this morning! Thank you Platinum Ford!

I would HIGHLY recommend Five Star Ford in NRH and Jim Rich their Internet Sales Manager. I have been in the market for a new truck for a few months now. I have had a pretty good idea of what I wanted. I have been to many dealerships much closer to my home that treated me very poorly to say the least. From the first time I spoke to Jim on the phone till the second we drove off the lot, he was welcoming, nice and most importantly what he said was not changing like every other dealership I have been too. You can tell Jim is a true professional and cares about you and what he does. He wasn't trying to pressure you into things you didn't want, I can defiantly see why he has so many repeat customers. We ran into many others in the dealership that day and everyone was very friendly. I can't recommend this place and Jim Rich enough!!!! Thank you very much Five Star Ford of NRH!!!!!!!!!!!!

It was a great service and customer service at the David McDavid dealership in Fort Worth, Texas. I would recommend people to come to this dealership.

Our sales person, Benji was genuine and knowledgeable. I had my own financing and felt like held up by your financing people to try and up sell warranty

John Little and Crystal Sanders were excellent as a Team helping us meeting our needs and working out any bumps in the road on make process smooth! Like to say thank you to both of them. We are happy with our Ford Focus 2018!

BURLESON got it done even though Autonation Austin didn't want to dealer trade it to Burleson. The Katy tx store wouldn't send my first choice!

Although I did not end up buying the vehicle, I was provided with great customer service. They came down a little bit on the asking price and have followed up with me