New and used 2025 Ford F-350 trucks for sale near Lebanon, CT

Beginning with John Tapio, who responded to an inquiry then Cameron, Jillian, Matt! Jay, and (apologies, can?t remember name) Finance guy, this whole process was the best ever. Best Kudos go to Cameron and Jillian! The both were a breath of fresh air in a position that had previously filled by (not at Monaco) people who seemed to only care about commission. It seems Monaco has gotten away from that, so no dog eat dog cut throat games. Mary Jo and I are very pleased with your awesome sss ad Les team.

The sales person Mr. William Kendal was at all times helpful. Didn't like the unprofessional conduct of the financial department providing me a temporary registration with the wrong VIN#, and holdig on to the vehicle documents until the certified bank check drawn on a CT.state financial institution check cleared without informing me. All they had to do was simply tell me what the there s SOP was. Also didn't appreciate there behavior providing misinformation after they forgot to request the certificate for my veterans discount. After returning to the store to help them solve the problem, they falsely claimed they wanted to make sure If there were other rebates coming to me.

Great service. Very friendly everthing went smooth I would recommend them to my friends and family

I have bought many cars and this was the best experience I’ve ever had,Gerald made my buying experience smooth and easy.I would recommend this dealership and this salesman to anyone.I changed my decision on the car I came in for and switched to the one I bought and Gerald made the sale effortless for me,and remarkably fast,can’t thank them enough

Kyle and Richard thanks again you guys are the best. Proud owner of a 2025 navigator

Absolutely fantastic, especially Tony, he is wonderful. Every part of the transaction was easy and well executed.

Columbia Ford/Kia was awesome. Everyone I met there bent over backwards to be helpful. They gave me the information I needed to find the car I wanted. Then they helped me arrange financing. It was the best car buying experience I have ever had.

Great job listening to my needs and fulfilling them expeditiously. Very happy with the expertise and guidance through the whole process.

I really like Tasca Ford! The staff are always friendly,courteous and knowledgeable,very professional also! Their technicians are top notch!

So glad we went with Monaco Ford. We were treated with respect and honesty from the get go. No pushy sales tactics, no pressure to make decisions at that moment and no billion follow ups when I asked for a few days to consider my options. When it came time to finalize everything answers were promptly given and it was the smoothest car buying process I?ve had.

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

I have purchased 5 vehicles at this dealers franchises- all very good experiences- you can’t go wrong at Gates - Gates get’s it - easy buying experience- Knowledgeable sales people - very good management- great service departments you can trust

This is an AMAZING dealership. We purchased a few months back. Our salesperson Fran was awesome. He didn't push. He showed us the car we wanted to see. It was just as advertised and sold itself. Jake, the business manager, was awesome. Everything was so easy. Brought the vehicle in this week for my first free oil change. Right on time. One hour as promised. Their on-site restaurant was great. I had lunch, and my car was ready. Full inspection and topping off fluids, checked brakes and tires, battery, etc. I wouldn't buy a Kia or Ford anywhere else. This place has got it right. Kudos on great customer service!!

I had an interaction with Mike regarding a Toyota Avalon. Mike was very friendly and knowledgeable about the car. I was impressed with the dealership. Unfortunately, the vehicle wasn't what I was looking gor.

I'm on my 3rd lease and even though the dealership is 30 miles away from me I will always go back. The customer service is outstanding. I always feel like royalty when I walk in and they truly listen to what I want. Love that they are not your typical pushy salesman. Rush Wellington was amazing. I originally went in for an oil change and to inquire about downsizing for my next lease in Apr 26 but Rush was able to get me in a newer but same make and model that had some extra features. My goal was not to raise my payments which I expected to be much higher than I was paying come April 2026. Mission accomplished! Thanks to Rush, Jimmie and Jake for their as always amazing customer service!